I was asked this by someone today and thought I would show you the differences
BCM Contact General Page followed by the Outlook Contact General Page:
There are lots of differences, but the big ones are:
Information Source - where did it come from, how did you get this contact and which account started it.
Classification - Is this a lead and is the person still "active". Also who is managing this person, what their credit rating is and whether there is a payment issue
BCM Details Page followed by the Outlook Details Page:
A host of job related information and then a section for personal information about the person, plus a huge comments section. There is also the communication preferences piece and the ability to suppress mailings (do not call, do not e-mail, do not fax, do not mail (write to on paper)).
Finally the BCM (only) History Page:
Some of this information can be automatically generated, so for example, the e-mail items can be auto generated whenever you mail, or they mail you.
ttfn
David
Posted
Fri, May 4 2007 11:01 PM
by
David Overton