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David Overton's Blog » You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work

I have to thanks Lauren for bringing this to my attention.  She had found my posting on how to update Exchange so that this did not happen, but she could not get the SBS / Exchange Server updated.  Her research said that using Firefox would fix the problem, but to me this was just a huge sledgehammer to crack a nut, so I guessed there must be a much easier solution and there is.

Use "basic" or "light" mode.  This may sound complex, but it is about as easy as it gets.

Here is the Exchange 2003 login screen, simply select "basic" client and you are done.

image

Here is the Exchange 2007 login screen, simply select "light" and you are done.

image

Gosh, so easy. For the technically minded the issue comes from the Active-X control that Exchange is using.  The answer is to either apply the update to the Exchange web components, or use a browser without the Active-X control. 

 

ttfn

David

Posted Mon, Jun 18 2007 9:45 AM by David Overton
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Comments

giridhar ravi wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Tue, Jun 26 2007 9:51 PM

thanks very much for the simple solution. now i can able to access my university web mail. thanks again.

Brian wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Thu, Jun 28 2007 11:37 PM

Unfortunately it does not appear that the OWA front end is enabled so all that is happening is that I get a windows authentication box.  I have seen this before and it appears that there is a certificate that needs to be valid for the front end stuff to work.

I will try firefox.

Dudi wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Mon, Jul 2 2007 5:41 AM

Thanks a lot for this useful and simple quick solution. OWA still worked fine with IE7 on Windows XP, but had the same problem with Windows Vista.

BJ wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Wed, Jul 4 2007 9:01 AM

This worked like a charm. As others users have mentioned, OWA worked fine with IE7 on XP, but not with Windows Vista. BTW, the microsoft download was useless. Thanks for the quick and easy solution!

DVD wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Thu, Jul 5 2007 3:05 PM

LOL- spend 1 hour with microsoft supportline, this is great and work perfect!

shakir wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Wed, Oct 10 2007 9:50 AM

Actually I am trying to send mails from Out-Look web access through Windows Vista but its not working and suddenly Default page is opening on the screen can any one help to resolve this one

Manoj Kumar wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Sun, Nov 11 2007 9:24 PM

Amazing. No amount of thanks is enough.

After having wasted several hours trying and reading logs and blogs on the internet, I was completed frustrated.

Genius people make things look so simple.

Thanks a ton once again.

Regards,

Manoj Kumar

Mike Reynolds wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Mon, Jan 21 2008 6:44 AM

I just spent two hours speaking with a Dell Customer Service Representative.  He was clueless!  Thanks for the easy tip

lmt wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Thu, Jul 10 2008 11:23 AM

I cannot say thanks enough!  I'm (shall we say) NOT technically minded.  I tried the Microsoft fix (useless, as mentioned above), and was at wits end with this problem.  SO GLAD to have someone offer a simple fix.  Thanks for putting this solution out there.  Glad to see I only wasted a FEW hours before finding something that worked!  :)

BJ Smith wrote re: You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Thu, Dec 25 2008 6:41 PM

Thanks so much for the easy fix.  I use 2007 and just clicked the light option and wow.  Thanks again.

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