David Overton's Blog and Discussion Site
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small. I specialise in Windows Intune and SBS 2008.
This blog is purely the personal opinions of David Overton. If you can't find the information you were looking for e-mail me at admin@davidoverton.com.

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Using Windows Intune with Autotask and ConnectWise
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Having spoken to several partners yesterday at the SMB MVT Tour I mentioned MS CRM’s integration with Windows Intune, but I thought it was worth sharing information on integration with Autotask and ConnectWise.

Training and whitepapers can be found here:

ConnectWise

Windows Intune and Professional Services Automation: ConnectWise

Learn about the integration between Windows Intune and business operation system ConnectWise, which offers customer relationship management, service request tracking, sales force automation, and more. (Online, 1 hour)

Whitepaper - https://partner.microsoft.com/40165832

Autotask

Windows Intune PSA Tools: Autotask

This professional services automation (PSA) presentation showcases how to connect Windows Intune and Autotask to help manage customer relationships in a single system. Covers customer relationship management, service requests, contracts, billing management, and reporting. (Online, 1 hour)

Whitepaper - https://partner.microsoft.com/40165830

 

Thanks

David


Posted Thu, Nov 17 2011 8:04 AM by David Overton

Comments

Richard Tubb wrote re: Using Windows Intune with Autotask and ConnectWise
on Thu, Nov 17 2011 9:36 AM

Great to see Microsoft are thinking of the wider Managed Service Provider community by offering information on connecting with popular PSA tools. Thanks for sharing Dave!

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