David Overton's Blog and Discussion Site
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small. I specialise in Windows Intune and SBS 2008.
This blog is purely the personal opinions of David Overton. If you can't find the information you were looking for e-mail me at admin@davidoverton.com.

To find out more about my Windows Intune BOOK - Microsoft Windows Intune 2.0: Quickstart Administration click here

To find out more about my SBS 2008 BOOK - Small Business Server 2008, Installation, Migration and Configuration click here

Browse by Tags

David Overton's Blog

Buy my books

Windows Intune:Quickstart Administration


This is the RAW book (Read as Written).
Click here for more information
Buy or pre-order today

SBS 2008 - Installation, Migration and Configuration

Small Business Server 2008 – Installation, Migration, and Configuration

Buy today in book or e-book form

Request a Review Copy

Twitter

Syndication

  • Small Business Server 2008 downgrade rights questions and answers

    Last night I was at the Merseyside Partner group in Liverpool and once question that got asked again (and was in TPV and London too) was around downgrade rights from SBS 2008 to SBS 2003, so I dug for about 30 seconds and found these items on the Licensing FAQ site Microsoft Windows Small Business Server 2008 : Q: What are downgrade rights? How do I exercise them? A: Downgrade rights, in general, means that you can use an earlier version of the software acquired. For Windows Small Business Server, this means you are allowed to install and use Windows Small Business Server 2003 R2 Premium Edition instead of Windows Small Business Server 2008 Premium Edition, which is what you purchased. You can also install and use Windows Small Business Server 2003 R2 Standard Edition instead of Windows Small Business Server 2008 Standard Edition. At any time, you can install the software you purchased and cease to use the earlier version. If you obtained your server with Windows Small Business Server preinstalled from a partner or OEM, in order to exercise your downgrade rights you must already have the earlier versions of Windows Small Business Server media available. If you purchased Open Licensing, Volume Licensing, Software Assurance, or the full retail product of Windows Small Business Server 2008, contact Microsoft fulfillment services in your region. Q: Are my Windows Small Business Server 2003 R2 CALs valid to use to access my Windows Small Business Server 2008 network? A: No. You must have the CAL version that matches the version of the server software you are running. That is, if you have a Windows Small Business Server 2008 domain, you must have Windows Small Business Server 2008 CALs. Note: If you choose to run an earlier version of the server software (by way of using downgrade rights), you would still be in compliance with your license by acquiring Windows Small Business Server 2008 CALs. Q: How do I obtain CALs for earlier versions of Windows Small Business Server when they are discontinued? A: You will need to purchase...
  • How to sell Hosted CRM (CRM Online) in the UK and still retain your customers and a good profit – by working with Increase CRM

    [updated with contact details at 16:38] I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings they have for referral and resellers seem to be quite good to me. if you want the brochure on the subject, let me know, but here is the important piece for partners: What is the Referral Program? Partners in the Referral Program refer their customers to Increase CRM and we offer hosted Microsoft Dynamics CRM and support services directly to the customer. Typically, the partner will provide implementation consulting services and may choose to provide first and second line support. Referral Partner Commissions The Referral Program guarantees partners commissions from any customers referred to Increase CRM: Subscribers Commission 5-10 100% of the first month’s subscription fees 11-50 200% of the first month’s subscription fees 51+ 300% of the first month’s subscription fees What is the Reseller Program? Partners in the Reseller Program resell Increase CRM’s hosted services under their own brand and Increase CRM does not contract with their partner’s customer. Typically, the partner will provide all the implementation consulting, user support, system administration and billing services to the customer Reseller Wholesale Fees The Reseller Program guarantees partners a low wholesale fee for hosted Microsoft Dynamics CRM that partners can mark-up and offer to their customers, as described in the table below: No. of Users Reseller Partner User Subscription Fee 1 to 250 £30 per user per month 250+ Available on request Comparison of the Partner Programs The table below compares the two partner programs: Responsibility Referral Partner Program Reseller Partner Program Marketing Partner Partner Sales Partner Partner Setup Increase CRM Increase CRM Implementation Partner Partner First line support Increase CRM or partner Partner...
  • Where will your customers be looking for solutions – will they stick to on premise, or will they move towards a S+S or SaaS solution not from you?

    I know the table above is really, really simple, but I wanted to start the ball rolling – I have been thinking about this for ages!! Let me explain the diagram. The horizontal axis signifies how much of a solution is hosted. An example of this might be Office Live or Hotmail, where almost all of the solution is hosted. We then have the “on premise” or on-site IT going vertically. For most people, this is solutions like SBS 2003. A typical S+S solution might be MS CRM Online which has online components, but also enables you to go off-web and use Outlook or one of the mobile clients when on the road. While many thought on-line would be the next best thing even the king of on-line, Google, have recently admitted that it would not always be the answer in the posting they made on April 1st. Steve Clayton did the leg work and checked this was not form of April fool too!! Even the NY Times is talking about it, which to me says it really is going mainstream - http://www.nytimes.com/idg/IDG_002570DE00740E180025742400363509.html . Ok, so that is the picture out the way, now lets talk about the question. Which question you ask… well, this one: Will any of your customers be running in the “S+S or hosted” marketplace in 5+ years time? Now while that is a good question, I expect most of you will say … some, definitely not all, but some. How many customers can you afford to lose to a S+S provider? Now this leads to an even bigger question …. What will you have done to ensure they are still your customers, as opposed to someone who is skilled in S+S? Personally I find this question much more concerning as many people can’t articulate any plans they have to capture these customers!! So what do I suggest … If you are a services partner I recommend you start to look at SaaS services like Office Live that are slowly moving towards S+S or S+S services like CRM online and start to plan how you could add value to them and make money in the future. If you are an ISV, then now is the time to start to look at services like the Sync Framework...
  • New Small Business Oriented blog - Microsoft Police (entry on licensing) and Vista bloody Vista (who's fault is it when things don't work on Vista)

    Susanne Dansey pointed this out to me - Dave is doing some excellent blogging! I like both these entries from January. One discussed the rights and wrongs of what to do with a customer who will not license legally. My personal opinion here is that if they won't pay a software company, how long until they will avoid paying the services company for a quality job. Dave's second post is dealing with someone who has been told that Vista is poor and blames anything that does not work under Vista on Microsoft. I'm not saying that Microsoft is never to blame, but it is nice to see posts like this coming out of the woodwork. Microsoft Police There has been a lot of chatter in the newsgroups recently about Microsoft licensing and what to do if you think the legality of clients software is suspect. Here is my opinion. Funny that, it being my blog Simple, get them to become legitimate (or legal) or walk away. Let’s clarify this. Why I said legitimate or legal is because these can be two separate things. Why? well frankly, just because Microsoft and it’s lawyers say something should be the case, it doesn’t mean that it is the law. <snipped - click link above to read more> Vista, bloody Vista! I was having a friendly discussion in the pub at the weekend and was introduced to a college lecturer. He spoke quite fluently about IT in his college even though he admitted he is not very technically minded. Then it came…Why Vista he asked, it knackers things, so his techie people tell him? Windows 98 which he has at home is fine GRRRR! Except, it isn’t fine. His PC was falling apart at the seams, things just weren’t working. The more I questioned the more it became like a broken record. Why had Microsoft not left things alone. The fact that his quite clearly 18million year old dial-up modem wasn’t working was obviously Microsofts fault. They only update things in order to screw money out of poor victims like him. (This did stay friendly I hasten to add and many more pints were...
  • Worldwide Partner Conference - WPC in Denver - what I know so far - Dynamics CRM Live

    Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM - This could be huge - $44 per calendar month per user for Professional CRM and $59 for Enterprise edition (Professional Edition plus offline support)!!! Then, when you thought it was not so good for partners, look at the models: With the new Live service, partners in the Microsoft Dynamics CRM ecosystem will have new opportunities to deliver value to their customers and to drive revenue for their businesses by developing and deploying solutions across the three deployment options — Live, on-premise and partner-hosted models . For revenue in the new Live model, partners will be compensated on a recurring basis, not a one-time basis; each year they will receive 10 percent of the yearly Software as a Service (SaaS) subscription revenue for each customer for whom they are the partner of record. During 2008, a special incentive will allow partners to receive 15 percent of the SaaS subscription revenue for that year Steve from BMS noted the following: Microsoft WPC 2007 notes at BMS Blog: SBS Consulting in the UK Dynamics CRM Live launched Live Demo by Brad Wilson - General Manager for CRM Ability to download and completely remodel the CRM environment via partner provided XML templates Direct competitor for salesforce.com etc. Early adopter program Only available through partners Focus on making revenue from consultation ttfn David Technorati Tags: WPC , Partner Conference , Dynamics , CRM , CRM Live , Live
  • Channel Expo Show presentations - Windows Vista, Office 2007 and Windows Server (SBS, Naked, Home Server and Longhorn) sales slides

    If you visited the Channel Expo show this year then you probably saw one or two Microsoft presentations on desktop and server solutions. James Akrigg and Matt McSpirit provided the desktop entertainment while I covered off what servers we have out there and what is coming in the near future. We promised the slides and here they are: Desktop (Windows Vista and Office 2007)- Office 2007 PowerPoint Desktop (Windows Vista and Office 2007)- PDF Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - Office 2007 PowerPoint Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - PDF James has an amazing blog (Out of Office) at http://blogs.technet.com/outofoffice Matt touches many aspects of desktop technology including that for small business at http://blogs.technet.com/mattmcspirit Have a look at the blogs and enjoy the presentations. ttfn David Technorati tags: Channel Expo , Vista , Office 2007 , SBS 2003 , Nakes Servers , Home Server , Longhorn
  • Help to make the Office 2007 document type a standard (Open XML) - click the link

    I love standards - they make life easier. TCP is one, ODF is one, SNA is one, ASCII and EBDIC are. Even PDF is one. It just makes life easier. In this connected world standards are a good thing and sometimes more than one standard is very good. Microsoft has offered the Open XML (Office 2007 document format) as a standard too. We can have it as a standard in a short time frame or a long time frame. I want you to sign the petition to help it happen in the short time frame. Even Novell are supporting this as they see it as just making their customers lives easier. Go here and sign the petition to help move things forward in the short time frame. If you want to see how developers could use the standard have a look at http://openxmldeveloper.org/posts.aspx . You might wonder why I am asking you to do this. Well I've read the text at the microsoft.com site on Open XML and I like the idea of this being a public standard that people can write to without having to pay for the right to do so and the knowledge that writing to the standard will give them good interoperability. My 1st three years after University was writing document converters, including those for Microsoft Office and Open XML would have made my life MUCH MUCH easier. To aid interoperability, XML-based file formats can unlock data in documents and help integrate front- and back-office processes. Recognising these benefits, Microsoft has implemented XML-based formats in successive releases of Office. Both public and private sector customers have expressed their preference for making Open XML an open standard so that they have broad rights to use, without cost, any Microsoft patents necessary to implement all or part of the format. Responding to this, Microsoft and others called for the standardisation of Open XML. On 7 Dec 2006 Ecma International, a highly respected standardisation body, approved the adoption of Open XML as an international open standard. The strengths of Ecma Open XML are clear: Ecma Open XML was developed through the collaborative efforts...

(c)David Overton 2006-13