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  • SBS 2008 Migrations from SBS 2003 – Keys to Success from the Official SBS Blog

    I started to write about this at SBS 2003 to SBS 2008 migration thoughts and issues and Active Directory Health Checks , but after some discussion with the SBS team at Microsoft we now have much more: The Official SBS Blog : SBS 2008 Migrations from SBS 2003 – Keys to Success The purpose of this post is to help you complete your SBS 2003 migrations to SBS 2008 successfully on the first attempt. ……………… much, much more Use this information if you have a non-standard implementation or are concerned about the success of a migration. ttfn David Technorati Tags: Microsoft , SBS 2003 , SBS 2008 , Migration , SBSC , Small Business Server 2008

  • Catalog of Windows Small Business Server 2008 Installation Error Messages

    So there I was talking about migration issues and Chris Pucket pointed to this GREAT store of error messages and resolutions for SBS installs.  I've copied the links for now, but expect them to be updated over time!! Still let me know Migration issues on the link above! Catalog of Windows Small Business Server 2008 Installation Error Messages This topic links to information about errors that you might encounter while installing Windows SBS 2008. If you encounter an error that does not appear on this page, see “Troubleshooting Windows Small Business Server 2008” in the Windows Small Business Server Technical Library (http://go.microsoft.com/fwlink/?LinkId=111318). Click a link to view information about that error message. An error occurred while installing or configuring a Windows SBS 2008 application An error occurred while promoting the server to a domain controller Anti-spam agents for Exchange Server 2007 cannot be installed Anti-spam automatic updates for Exchange Server 2007 cannot be configured...

  • SBS 2008 Update Rollup 1 Released to fix Vista AV reporting issue and GoDaddy domain registration issue

    Hi everyone, the first roll-up of fixes for SBS 2008 shipped today. It addresses some minor issues, which is good, but always worth being aware of. From the Official SBS 2008 blog SBS 2008 Update Rollup 1 Releases Today Windows Small Business Server 2008 Update Rollup 1 releases today. This rollup package addresses the following issues in Windows Small Business Server 2008. Issue 1 The Security tab in the Windows Small Business Server 2008 Console incorrectly reports the spyware and malware status of Windows Vista Service Pack 1-based clients that are joined to a domain. Specifically, some security applications are reported as incompatible in the antivirus and malware status that is reported. Issue 2 The Internet Address Management Wizard exits unexpectedly when you register a domain name. This issue occurs when you select GoDaddy.com as the provider, and then you click Register Now How to obtain this update This update will be available from the Microsoft Update Web site: http://update.microsoft.com More Information...

  • SBS 2003 to SBS 2008 migration thoughts and issues

    I've been part of a lively debate on the Yahoo UK SBS Group about how to migrate from SBS 2003 to SBS 2008 and what the issues are.  The information I have so far is good, but I need much more to take it to the product teams. For sure, the issues so far are: Concerns around the "state" of AD before a migration is started - how do you check it - look at this blog post Concerns around the Exchange migration in terms of time taken and failure scenarios - how to remove the chances of this? Concerns around "on-site" versus "off-site" strategies Concerns around recovery options in the event of failures (restore from backup not being ideal if you want it diagnosed) My problem is that I have no data to take to the Microsoft product teams, which means I can't ask them to fix things so this is a two fold open invitation. If you have had an issue, share it via comments below, but also PLEASE e-mail ( [email protected] ) as well so I can get in touch with you and potentially...

  • How to migrate from SBS 2003 to Small Business Server 2008 (SBS 2008)

    I’ve spoken about migration several times now for SBS 2008 . The short answer is that migration from one box to another is vital. If a customer wants to do migration on the same box, then this is either expensive (and a very long process) or something that requires moving the server temporarily to another system, or as I prefer, virtualising it. Of course, SBS 2003 is not necessarily supported in a virtual environment, but since all we want to do is migrate from it, not “run it”, this should help you get over this. The details of the process can be found in the Windows Small Business Server 2008 technical library . One of the MOST IMPORTANT things to understand is to create the answer file. This is covered in the migration help below: Windows Small Business Server 2008 Migration Help ( Download ) Provides step-by-step instructions for migrating from Windows SBS 2003 or 2008 to Windows SBS 2008. Last Updated on June 30, 2008 Windows Small Business Server 2008 Product Help ( Download ) Provides step-by-step instructions...

  • Microsoft wants to know what you want for the UK SBS 2008 Launch? Time to stop saying you want it better and time to start saying what you actually want and would use!!

    One thing I have never been accused of is holding back my opinion and on the Yahoo Groups recently there has been some discussions around what Microsoft has done for partners. As part of the discussion this blog post from Sonal, the UK Product Manager for SBS 2008 and EBS 2008, came up with a question around what do partners want to see in a UK launch. I thought people who read this blog might like to pop over to Sonal's blog and give a voice to their wants. I've seen suggestions from free beer, which was a Joke I was later told, to license pricing, features and benefits, how to up-sell/cross-sell. The problem with the later items is that they are simply personal to the business doing the selling - why have an upsell to mobile devices if your business can't facilitate it? What do you want to see at the UK SBS 2008 Launch? In May 2006 we had a server event for guys (and gals) who sell server - specifically Small Business Server. We split the event into two - the morning event was for those who were...

  • SBS 2008 and EBS 2008 video recordings of presentations from the SMB Summit 2008

    If you have looked at the information on setup and install at SBS 2008 Install process (in pictures) and wanted more information then these presentations will be of extreme use to you. They cover both SBS 2008 and EBS 2008. I particularly liked the setup and migration and messaging sessions. SBS 2008 product related sessions SBS 2008 Overview SBS 2008 Setup and Migration Networking Setup and Getting Started Tasks Administration and Management Networking Messaging Storage Management - Backup, Restore, and Server Storage Health and Monitoring Client Experience EBS 2008 product sessions Essential Business Server Overview Installation and Migration Administration and Management Security and Messaging Implementation Differences (between EBS 2008 and SBS 2008) If you want to see more of the information on SBS 2008 , click the link on the left ttfn David Technorati Tags: Microsoft , SBS 2008 , EBS 2008 , Small Busines Server , SBS , Essential Business Servers , Event , SMB Summit , Partner , Community , Small Business...

  • SBS 2008 Install process (in pictures)

    Having announced the SBS preview at SBS 2008 RC0 Public Preview I’ve tried to capture the SBS install process in pictures – I don’t think it needs much explanation. If you have an OEM then much of this will be resolved by the Answer kit. To find out about the OEM install process, have a look at TechNet Edge Video- SBS 2008 setup . Other blogger's have covered the release: http://sbs.seandaniel.com/2008/05/windows-small-business-server-2008_28.html http://blogs.technet.com/windowsserver/archive/2008/05/28/announcing-small-business-server-2008-rc0-public-preview.aspx http://blogs.technet.com/sbsaustralia/archive/2008/05/29/sbs-2008-public-beta-now-available-come-get-it.aspx SBS 2008 starts with something akin to Windows Server 2008 and / or Vista Setup Once this is completed, there are extra steps that are specific to SBS 2008: It is possible that your system does not meet quite the right specification – mine has less than 4GB of RAM, while not a blocker, is a warning! You need to set...

  • SBS 2008 RC0 Public Preview

    From the official blog – the preview is now available for download After extensive development and private evaluation, I’m pleased to announce that a public preview of Windows Small Business Server 2008 RC0 is now available. Windows SBS 2008 is the next major release in the Windows Small Business Server product family, and it offers a wave of new features for technology consultants and small business owners. There are too many updates and changes to list in one post, but here are some highlights: A new setup and administrative experience that has been re-designed to make initial deployment and day-to-day management significantly easier Many new management features such as extensible monitoring reports, and tools to manage internet domain names, data folders, certificates and more A revamp of the Premium Edition to include both SQL Server 2008 Standard Edition technologies and a 2nd copy of Windows Server 2008 A new server backup wizard built on the Windows Server 2008 block-based backup technologies, which allows...

  • How to sell Hosted CRM (CRM Online) in the UK and still retain your customers and a good profit – by working with Increase CRM

    [updated with contact details at 16:38] I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings they have for referral and resellers seem to be quite good to me. if you want the brochure on the subject, let me know, but here is the important piece for partners: What is the Referral Program? Partners in the Referral Program refer their customers to Increase CRM and we offer hosted Microsoft Dynamics CRM and support services directly to the customer. Typically, the partner will provide implementation consulting services and may choose to provide first and second line support. Referral Partner Commissions The Referral Program guarantees partners commissions from any customers referred to Increase CRM: Subscribers Commission 5-10 100% of the first month’s subscription fees 11-50 200% of the first month’s subscription...

  • Where will your customers be looking for solutions – will they stick to on premise, or will they move towards a S+S or SaaS solution not from you?

    I know the table above is really, really simple, but I wanted to start the ball rolling – I have been thinking about this for ages!! Let me explain the diagram. The horizontal axis signifies how much of a solution is hosted. An example of this might be Office Live or Hotmail, where almost all of the solution is hosted. We then have the “on premise” or on-site IT going vertically. For most people, this is solutions like SBS 2003. A typical S+S solution might be MS CRM Online which has online components, but also enables you to go off-web and use Outlook or one of the mobile clients when on the road. While many thought on-line would be the next best thing even the king of on-line, Google, have recently admitted that it would not always be the answer in the posting they made on April 1st. Steve Clayton did the leg work and checked this was not form of April fool too!! Even the NY Times is talking about it, which to me says it really is going mainstream - http://www.nytimes.com/idg/IDG_002570DE00740E180025742400363509...

  • Manchester SBS Group (Kick Off Meeting) - 27th March 2008 - be there to see how it all starts again - with Chris Parkes, Ceri Thomas and me

    Ceri Thomas is planning a new group in Manchester and Chris Parkes will be there to host things with him for the 1st meeting. I will also be there slightly later in the evening. Below is the mail sent out by Danny Ovens to SBSC members in the area, but all are welcome. Dear Partner New: Manchester SBS Groups (Kick Off Meeting) What is the purpose of the SBS User Group....? SBS User Groups are partner meetings, run by partner, for partners. They are an independent forum that enable partners to meet one another, share best practice, learn how to better engage with IT Vendors and also hear directly from Microsoft about our products and strategies. · Partner to partner networking – how can collaborating, learning what successes others have had, sharing problems and concerns or working as a group help your business · Connect with Vendors – The group can invite Microsoft and others to attend and present to your agenda...be heard! · Plugged in to Manchester Northwest activities – We’re increasing our engagement with...

  • More ways to engage with customers using the Microsoft advertising campaigns

    [updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato-services.com/ ). You can get 200 post cards or 1,000 e-mails for free and then a low price for additional cards/ e-mails if required. The campaigns covered include: Business Productivity Customer Acquisition and Retention Security and Reliability Small Business PC Mr Busy This method of engaging is not new to the Small Business team and others have covered this before (eg Susanne here ), but it is worth re-highlighting this now as some of the campaigns have been renewed, so go back and visit the site!! ttfn David Technorati Tags: Microsoft , Marketing , Campaigns , Business Productivity , Customer Acquisition and Retention , Security and Reliability , Small Business PC , Mr Busy , Partner , SME , Small Business Server...

  • Bye Bye Jen Brinton, Hello Lisa and Chris for the UK SBSC and small business partners

    I saw this mail (I have been out the country) while I was away and thought I would share it with those of you. For those of you who don't know who Jen is, she was the person behind the SBSC programme in the UK and was part of the fighting force to get you things like Demo Showcase. Now strangely enough, Chris, some of you will have met - he is a great mate of mine, technical and also the hero of the Demo Showcase. He is known for getting passionate about technology and it being used correctly, so he is an ideal person to get to know! Anyway, here was the e-mail to SBSC members: New Faces as Microsoft Hi All I wanted update you all on some new faces at Microsoft who will be focused on the Small Business Specialist community as part of our continued focus to increase investment in this area. I would also like to take this chance to let you know that I am sad to have to say good-bye to you all! I have thoroughly enjoyed my time as SBSC programme manager and will miss working with you all, however I will be transitioning...

  • Action Pack - you now have to take an exam to qualify ... so do so!

    I suspect that you will have seen this everywhere before, but just in case, see below - notice that SBSC and Web Developers, designers and agencies get an even more valueable kit: Enhancing the value of Microsoft Action Pack Subscription In response to feedback from our partners, on 30 November 2007 we will unveil a new renewal and subscription procedure, as well as launch two new special edition kits. This is all part of our continual effort to enhance the value of the Microsoft Action Pack Subscription (MAPS), our quarterly toolkits of software and resources that help our Registered Partners stay competitive, meet their sales goals and grow their business. Essential courses and assessments Starting 30 November, new MAPS subscribers must take an online course and pass an assessment (with a score of 70% or higher). From 1 March 2008, those partners that would like to renew their subscription will also be required to take an online course and pass an assessment. Most courses run for an hour, while our straight...

  • The UK SBS Back to Basics Tour

    This will be the 1st one of these tours that I have not attended for four years. Sad times, however that doesn't mean that Mark, Sven and everyone else will not do an amazing job (in fact, to suggest otherwise would be incredibly arrogant of me). So come and see how they can help you sell more and solve more problems over the next 9 months before the end of "FY08" inside Microsoft. "FY09" is of course when SBS Cougar is due to ship, but more on that later on in "FY08"!!! SBS 'Back to Basics' New to selling Microsoft Small Business Server? Or looking for interesting ways to approach selling a Small Business Server solution to your customers? Our 'Back to Basics' seminars cover common configurations, building servers with SBS, and looking at Windows SharePoint Server as a great solution-based approach to SBS for your customers. Small Business Server OEM Pre-Installation Kit: 9am, 30 October Common Configurations with Small Business Server: 4pm, 30 October Windows...

  • Microsoft, web services, new business models and small business

    In the IT market the term "change is the only constant" has been around for years (well, certainly since I left ICL where change was not constant, but that was due to the contract that dictated that everything did not change, so fell behind). Note, this post is purely the ramblings from my mind, not a statement from Microsoft in an Official or Unofficial capacity We've seen big iron, then smaller systems, the rise of SMP, the reduction in IT hardware and software costs for solutions, the rise of Microsoft servers, client server, 3-tier, clustered computing, multi-core and now internet enabled computing. There is much more, of course, to come, but how we deliver IT to customers has changed too. Of course, this is all generalised and some people have always been at one end or the other, but general acceptance is always shifting - remember the ASP business model of the late 90's - dead, yet here it is again with Software as / plus service. The pricing of some services even appears to be £0, yet...

  • Worldwide Partner Conference - WPC in Denver - what I know so far - Dynamics CRM Live

    Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM - This could be huge - $44 per calendar month per user for Professional CRM and $59 for Enterprise edition (Professional Edition plus offline support)!!! Then, when you thought it was not so good for partners, look at the models: With the new Live service, partners in the Microsoft Dynamics CRM ecosystem will have new opportunities to deliver value to their customers and to drive revenue for their businesses by developing and deploying solutions across the three deployment options — Live, on-premise and partner-hosted models . For revenue in the new Live model, partners will be compensated on a recurring basis, not a one-time basis; each year they will receive 10 percent of the yearly Software as a Service (SaaS) subscription revenue for each customer for whom they are the partner of record. During 2008, a special incentive will allow partners to receive 15 percent of the SaaS subscription revenue for that year...

  • Worldwide Partner Conference - WPC in Denver - Small Business Symposium and more

    I'm not there, so can't tell you what they said, but I can point to others who have and point you to their blogs: WWPC PreDay Recap MAPS Training Requirement for MAPS WWPC Cougar WWPC Small Business Symposium WPC Small Biz Symposium Kicks Booty At the Small Business Symposium http://www.iqubed.biz/blog/2007/07/04/countdown-to-microsoft-wwpc-07/ ttfn David Technorati Tags: SBSC , WPC , Partner Conference

  • WPC Partner Conference in Denver - what is on and how to follow it even if you can't be there

    The Microsoft Worldwide Partner Conference is an amazing opportunity to understand what Microsoft is planning on doing for its partners over the next 12 months, what changes will be happening to our products, look Microsoft in the eye and ask your question and to build relationships with other partners and people inside Microsoft to benefit your business. Some of the speakers include UK Small Business partners, such as Susanne Dansey , Gareth Brown and Andy Trish . They represent two areas of the community and their own companies, Westcoast a Microsoft distributor aiming at the small business end of the partner market and thriving, now Gold Certified SBSC partners who two years ago were not on Microsoft's radar and have made being a SBSC partner a real benefit. In terms of what is on that is just for small business partners we had the Symposium yesterday. As to what was expected, here is the small business blog http://blogs.msdn.com/mssmallbiz/archive/2007/07/03/3677168.aspx Microsoft Worldwide Partner Conference...

  • David Overton moving on to pastures new

    With a tear in my eye the time has come for me to move my stick hut somewhere new. I have loved working in and with the small business community and with a set of awesome partners who can complain and nag, but normally with good cause and that are more willing to say thank-you and "good job" when the time is right. To you all I take my hat off for making me feel so welcome. As a legacy we now have SBSC up and running, partner groups that support themselves, a voice into Microsoft from the smaller end of the partner community and a better understanding of the motivations of both Microsoft and our partners. We also have a new level of engagement with customers. I wish I could take credit for all of this, but I am just a figurehead for a great team of people inside Microsoft. A nice chap called Mark in the OEM team will be helping to drive Cougar knowledge through the community when the time comes (no, this is not the time yet, trust me), SBSC has been supported by Jen as many of you would have seen from...

  • Vlad Mazek - "What is service management" and "how to avoid being hit by a truck when it is most inconvenient"

    I love Vlad's straight talking. If you get a chance read the whole of the blog entry Vlad Mazek - Vladville Blog » Blog Archive » Windows Server 2003 SP2 EEULA & CYA because as far as I am concerned he is preaching to the converted. I will stand by my view that Service Packs are tested as much as possible, but you need to do your own validation (see Who should test software and service packs - I think vendors,customers and partners - others thi ) to ensure that your application vendor is also happy to support their products on that service pack. If you only have MS products, check the release notes AND SUPPORT.MICROSOFT.COM as both may well have important information. I've extracted part of Vlads process to avoid a bloody head - read his post for more as people like Susan Bradley wishes she had :-) However, a part of me wonders just how heavy the rock was. You know, the one that he was under since Microsoft started releasing service packs. As painful as the above is to read, and as painful as this...

  • Microsoft Worldwide Partner Conference - will you be in Denver?

    I attended last year and the UK partners that went said that it was a very worthwhile experience, especially the Pre-event of the Small Business Symposium (eg http://www.uksmbgirl.co.uk/blog/archives/date/2006/07/ and . This year we have that again - see below or http://www.microsoft.com/partner/events/wwpartnerconference/precon.htm Microsoft Small Business Symposium 2007 The second annual Microsoft Small Business Symposium is the event for Microsoft Small Business Specialists and other technology providers who want to energize their small business practice! You will hear strategies and methods from industry experts to help you effectively manage your time, build business value and reduce financial barriers to continued business growth. Come interact with your peers and Microsoft as we examine the recent technologies, issues and forces driving today’s small business marketplace. I expect to see a number of UK partners there again this year. More details from Microsoft Worldwide Partner Conference This premier...

  • Do you wish there was a good list of questions to understand a customers business and technical needs? Well you had better look at the Microsoft Business and Technology Assessment Toolkit FAQ (and win copies of SBS 2003 R2 to sell)

    I should have blogged on this ages and ages ago, but somehow I thought everyone knew about this already. It is a set of tools (pointers to documents, Q&A recording tool, customisation tool and general web based advice) to help you sell your services by understanding the needs of your customers and share this information easily around the business. The best place to start is the FAQ page ( Microsoft Business and Technology Assessment Toolkit FAQ: Toolkit Updates ), which has loads of good links - below is just the start of the good information. Also, if you do a few assessements and submit the data to Microsoft, you could earn a free copy of SBS 2003 R2 for you to do with as you will - give to your partner at home, sell to a customer, mount on the wall as the only free thing Microsoft has ever given you :-) Find comprehensive answers to your questions about how to download, install and use the Microsoft Business and Technology Assessment Toolkit (English only). For further information about the Windows Small...

  • Help to make the Office 2007 document type a standard (Open XML) - click the link

    I love standards - they make life easier. TCP is one, ODF is one, SNA is one, ASCII and EBDIC are. Even PDF is one. It just makes life easier. In this connected world standards are a good thing and sometimes more than one standard is very good. Microsoft has offered the Open XML (Office 2007 document format) as a standard too. We can have it as a standard in a short time frame or a long time frame. I want you to sign the petition to help it happen in the short time frame. Even Novell are supporting this as they see it as just making their customers lives easier. Go here and sign the petition to help move things forward in the short time frame. If you want to see how developers could use the standard have a look at http://openxmldeveloper.org/posts.aspx . You might wonder why I am asking you to do this. Well I've read the text at the microsoft.com site on Open XML and I like the idea of this being a public standard that people can write to without having to pay for the right to do so and the knowledge that...
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(c)David Overton 2006-23