I got my daily update from the Register today to read about the sad loss of the journalist Guy Kewney . I met Guy on several occasions in my work with SBS 2003 and I remember his desire to understand how it impacted people and their ability to have a happy successful business. He occasionally contacted me on IM and I particularly remember one phone call when I was at a conference in Miami and he was having network problems. The call took nearly 2 hours as we walked through the setup of SBS and then resolved the networking issues. It was baking for me which is why I remember it, but Guy patiently worked through each issue until he had a system fit for review. I’ve only worked with 2 or 3 journalists over the years who showed dedication to getting the information right rather than doing something very quick. Guy, you will be missed. David