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  • Microsoft wants to know what you want for the UK SBS 2008 Launch? Time to stop saying you want it better and time to start saying what you actually want and would use!!

    One thing I have never been accused of is holding back my opinion and on the Yahoo Groups recently there has been some discussions around what Microsoft has done for partners. As part of the discussion this blog post from Sonal, the UK Product Manager for SBS 2008 and EBS 2008, came up with a question around what do partners want to see in a UK launch. I thought people who read this blog might like to pop over to Sonal's blog and give a voice to their wants. I've seen suggestions from free beer, which was a Joke I was later told, to license pricing, features and benefits, how to up-sell/cross-sell. The problem with the later items is that they are simply personal to the business doing the selling - why have an upsell to mobile devices if your business can't facilitate it? What do you want to see at the UK SBS 2008 Launch? In May 2006 we had a server event for guys (and gals) who sell server - specifically Small Business Server. We split the event into two - the morning event was for those who were...

  • More ways to engage with customers using the Microsoft advertising campaigns

    [updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato-services.com/ ). You can get 200 post cards or 1,000 e-mails for free and then a low price for additional cards/ e-mails if required. The campaigns covered include: Business Productivity Customer Acquisition and Retention Security and Reliability Small Business PC Mr Busy This method of engaging is not new to the Small Business team and others have covered this before (eg Susanne here ), but it is worth re-highlighting this now as some of the campaigns have been renewed, so go back and visit the site!! ttfn David Technorati Tags: Microsoft , Marketing , Campaigns , Business Productivity , Customer Acquisition and Retention , Security and Reliability , Small Business PC , Mr Busy , Partner , SME , Small Business Server...

  • What Bill Gates said he will be working on once he stops his full time role - from 2008 Partner Pre-launch event

    I had the pleasure of attending this event today. The last item was Q&A with Bill Gates and there were a number of questions that you will be able to watch and listen too in the future. However, the one that I thought was most interesting was this one: "What will Bill be doing in his part time capacity with Microsoft and what will the Bill and Melinda Foundation focus on?" His reply was roughly (I made a few scribbled notes, so I hopefully have the gist, if not the words): Ray Ozzie and Craig Mundie will take care of the "one Microsoft and R&D function" Bill will focus on 3 areas: Search - still have lots to deliver from the various teams - we have just started to see the beginning of this - in both internet and enterprise areas Office - Bill has always had a keen interest in this area and it will continue. Things to be included are Modelling and declarative rules Natural User Interfaces - more voice, touch, gesture and general non-keyboard interaction with technology For the foundation...

  • SBS rebates for partners - get up to $225 back per installation - and don't complain that we only do these in the USA - this is available in many countries, including the UK too

    I just know when a rebate offer goes up on the Microsoft web site that I will get an e-mail asking if it will be available in the UK. For this one the answer is most definitely YES. To prove that it is not a waste of time, I need you to USE the offer, i.e. sell SBS and claim back you money, CALs or D-Link wireless router. Below are the details from the UK web site, but if you go to http://www.sbsoffers.com you will be able to select your country. Since this is a limited time offer, the more you sell now, the more you make - you can make up to 50 claims under this offer!! Take advantage of these offers when you provide on-site, deployment services for Windows ® Small Business Server 2003 R2! Don’t miss this opportunity! From September 1, 2007 to December 31, 2007, the on-site services you may already provide to customers to deploy Microsoft ® Windows ® Small Business Server 2003 R2 could make you eligible to receive some great rewards. Provide on-site deployment services to your customer between September 1, 2007...

  • Microsoft, web services, new business models and small business

    In the IT market the term "change is the only constant" has been around for years (well, certainly since I left ICL where change was not constant, but that was due to the contract that dictated that everything did not change, so fell behind). Note, this post is purely the ramblings from my mind, not a statement from Microsoft in an Official or Unofficial capacity We've seen big iron, then smaller systems, the rise of SMP, the reduction in IT hardware and software costs for solutions, the rise of Microsoft servers, client server, 3-tier, clustered computing, multi-core and now internet enabled computing. There is much more, of course, to come, but how we deliver IT to customers has changed too. Of course, this is all generalised and some people have always been at one end or the other, but general acceptance is always shifting - remember the ASP business model of the late 90's - dead, yet here it is again with Software as / plus service. The pricing of some services even appears to be £0, yet...

  • Want TechNet Direct for free - that is all out software for trial and 2 support calls - simply submit two assessments to the Microsoft Business and Technology Assessment Toolkit

    I have always like the Assess and win program along with the Technology Assessment Toolkit, although some say they have little to learn from it. It is one of those things where someone says "I need more stuff from Microsoft, but not anything to help me sell because I am great at that already." A partner who I respected told me that the format of the kit did not work for them, but they took the questions and used them as a checklist, added some of their own and now it works well. They also said that they don't run through the questions one after another, but have a conversation with their customer, and then fill in the blanks at the end. Anyway, the toolkit is a great way to understand more about your customer and their motivations and then plug some generic data into the engine inside Microsoft that tries to build solutions that match your customers needs. Technet Direct gives you DOWNLOAD access to almost all of Microsoft's software AND two free support calls - and you get this for FREE after...

  • WPC Partner Conference in Denver - what is on and how to follow it even if you can't be there

    The Microsoft Worldwide Partner Conference is an amazing opportunity to understand what Microsoft is planning on doing for its partners over the next 12 months, what changes will be happening to our products, look Microsoft in the eye and ask your question and to build relationships with other partners and people inside Microsoft to benefit your business. Some of the speakers include UK Small Business partners, such as Susanne Dansey , Gareth Brown and Andy Trish . They represent two areas of the community and their own companies, Westcoast a Microsoft distributor aiming at the small business end of the partner market and thriving, now Gold Certified SBSC partners who two years ago were not on Microsoft's radar and have made being a SBSC partner a real benefit. In terms of what is on that is just for small business partners we had the Symposium yesterday. As to what was expected, here is the small business blog http://blogs.msdn.com/mssmallbiz/archive/2007/07/03/3677168.aspx Microsoft Worldwide Partner Conference...

  • Do you wish there was a good list of questions to understand a customers business and technical needs? Well you had better look at the Microsoft Business and Technology Assessment Toolkit FAQ (and win copies of SBS 2003 R2 to sell)

    I should have blogged on this ages and ages ago, but somehow I thought everyone knew about this already. It is a set of tools (pointers to documents, Q&A recording tool, customisation tool and general web based advice) to help you sell your services by understanding the needs of your customers and share this information easily around the business. The best place to start is the FAQ page ( Microsoft Business and Technology Assessment Toolkit FAQ: Toolkit Updates ), which has loads of good links - below is just the start of the good information. Also, if you do a few assessements and submit the data to Microsoft, you could earn a free copy of SBS 2003 R2 for you to do with as you will - give to your partner at home, sell to a customer, mount on the wall as the only free thing Microsoft has ever given you :-) Find comprehensive answers to your questions about how to download, install and use the Microsoft Business and Technology Assessment Toolkit (English only). For further information about the Windows Small...

  • The Small Business Summit is coming - 19th - 23rd March - watch online

    [updated 29th March 2007] Now the event has happened you need to go to http://www.microsoft.com/smallbusiness/small-business-summit/FY07/SummitVideo/Watch.aspx to watch the various sessions. The Microsoft Small Business Summit is just around the corner: March 19-23. It's free, it's online, and we don't want you to miss it. To help you get the best value and training for your business, we've identified the top webcasts from the Small Business Summit. With links below, we've also simplified the process of adding your chosen webcasts as appointments on your Outlook calendar. On the date and time of your preferred webcasts, you have two easy options for viewing the live webcasts : Click the linked webcast title below. -Or- Click the linked webcast title in the Outlook appointment text. Note: To view the webcasts, you must have Windows Media Player installed. March 19, Day one (9:00 AM - 2:00 PM, Pacific Time) 9:00 AM - 10:00 AM - Keynote: Solutions for Small Business Kevin Turner, Chief Operating Officer, Microsoft...

  • Easy way to learn Vista, while also learning how to demo it

    Many of you have Windows Vista, but now need to understand what you can do with it. Rather than reading one of the nice big books, you could go look at the www.windowsvistamagazine.co.uk and read all the great info there. You could also go and look at the training available on the Microsoft Partner site. Finally, you could go and get all the tools you need to build a demo system, including the "scripts" for home and business use and then work through them - it will not take more than an hour to work through them, but by the end of it you will know most of the interesting features of both products. Windows Vista for Partners - Your DRT - the site includes: Step 1. Before getting started, learn what it takes to create your own DRT. Download and review the Windows Vista Demo Setup Guide . Step 2. Gain access to the latest tools for DRT development. Download the zip file , which contains Sample documents Demo files Sample applications Management shortcuts Step 3. Need a little direction on how to set up your demo...

  • Why the blue badge will not help you find prospects, but might help you turn them into customers

    I'm going to start with a contentious statement "The Blue Badge is the best scheme in the world for IT partners serving the small business sector". The second thing is that it is not a sales campaign to get people to buy from you. It is a quality assurance and community system. We have been having a bit of a discussion internally today about the "blue badge" - you know, the SBSC logo. This discussion is a little UK focused as some of the features and benefits are UK focused. The discussion was triggered by the questioning blog by Tim Long who wants to see the community do more to promote the benefits of the blue badge. We know this can work - in the US some members put together a radio show and those of you who know Harry Brelsford will remember that he played the commercial they did at many of the events. The simple truth that SBSC is a flag for partners to rally around and build communities, not a flag for prospects to rally around. The people in SBSC have something that sets them apart from the pack, but does...

  • I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

    I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time". Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it. We haven't been able to identify it yet, so need your help I say "There is no OEM media, get over it" and you say "I need OEM media to do my installs". OK, I can't fix this one. I do understand where you are coming from. If I were to share the fact that in the UK, which is a low piracy country, our tests so far have shown between 10-15% of all copies of Windows are pirated and many come from Action Packs and other OEM keys, does that help understand why this is such an issue? I do wish I could give you back OEM media, but I've been told it is just not possible. While Microsoft did publish the changes coming, I now...

  • Demo Showcase and Action Pack shipments

    [Please also read the Action Pack FAQ on this blog at http://uksbsguy.com/blogs/doverton/archive/2007/02/13/windows-vista-windows-xp-office-2003-and-office-2007-action-pack-update-my-faq.aspx ] Ok, so we failed to hit the January shipment, which is not something I am proud of, but everyone knows that we missed the shipment and my feelings already :-) If you are wanting to Demo Vista and Office then there are a few things you can do: Load it yourself and tell people how you use it Read the case study information on the bCentral web site and tell people about UK small businesses that are benefiting from the products already Portfolio Communications goes green Windows Vista and Microsoft Office 2007 system help PR company A portrait of a small business Photography company snaps up Windows Vista and Office 2007 Accountancy firm profits from Microsoft investment Windows Vista and Office 2007 lift Aggarwal and Co. Load one of your Action Pack instances onto a PC. If you want to upgrade to Ultimate then do so, or run...

(c)David Overton 2006-23