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  • More ways to engage with customers using the Microsoft advertising campaigns

    [updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato-services.com/ ). You can get 200 post cards or 1,000 e-mails for free and then a low price for additional cards/ e-mails if required. The campaigns covered include: Business Productivity Customer Acquisition and Retention Security and Reliability Small Business PC Mr Busy This method of engaging is not new to the Small Business team and others have covered this before (eg Susanne here ), but it is worth re-highlighting this now as some of the campaigns have been renewed, so go back and visit the site!! ttfn David Technorati Tags: Microsoft , Marketing , Campaigns , Business Productivity , Customer Acquisition and Retention , Security and Reliability , Small Business PC , Mr Busy , Partner , SME , Small Business Server...

  • Want Microsoft to get you leads - this is how you do it

    One of the most commonly asked questions is "How do I get Microsoft to send me leads?" While we run campaigns that point people to the bCentral site and the find a small business IT advisor process some want more direct action. Well, using the Mr Busy campaign you can now get us to carry our a campaign on your behalf. Yes, that is right, we will carry out a campaign on your behalf to people you want to - either by e-mail (EM) or post (DM). The process is really simple - go here and read the instructions. For the Post Card campaign we know that using post cards effectively communicate with your customers and provide short and focused information. You can customise the postcard with your company details, your logo and a relevant web URL and phone number. We advise that the URL you supply has information about the IT healthcheck to increase the number of customers then contacting you. Your postcards will be sent directly to your customers in a neutral envelope within five business days of you submitting...

  • Channel Expo Show presentations - Windows Vista, Office 2007 and Windows Server (SBS, Naked, Home Server and Longhorn) sales slides

    If you visited the Channel Expo show this year then you probably saw one or two Microsoft presentations on desktop and server solutions. James Akrigg and Matt McSpirit provided the desktop entertainment while I covered off what servers we have out there and what is coming in the near future. We promised the slides and here they are: Desktop (Windows Vista and Office 2007)- Office 2007 PowerPoint Desktop (Windows Vista and Office 2007)- PDF Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - Office 2007 PowerPoint Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - PDF James has an amazing blog (Out of Office) at http://blogs.technet.com/outofoffice Matt touches many aspects of desktop technology including that for small business at http://blogs.technet.com/mattmcspirit Have a look at the blogs and enjoy the presentations. ttfn David Technorati tags: Channel Expo , Vista , Office 2007 , SBS 2003 , Nakes Servers , Home Server , Longhorn

  • Using Vista and getting a slower performing network? Perhaps with SBS or other network equipment? Then you need to read Kevin's post at Neoblog.

    We all know that sometimes things sloooowwwwwiiinnnngggg down can be a real drag. Some people have seen this sort of thing with Vista and while sometimes it is to do with drivers (do I need to say wireless here??), others it could be one of the "nice" new features in Vista. In the latter example I can give you a good pointer to help. Susanne Dansey pointed this out to me, which is a posting by Kevin Higerty on this very problem - pop along to his blog to get the low down. I’ve been running Vista on my SBS network for a while, well since the January Action Pack, and have noticed resource access to the SBS box getting slower and slower over the last few days. At the same time I had issues like log on’s taking 2 minutes, explorer time outs and generally the whole system running like a dog. The two symptoms have turned out to be seperate, but combined they are a ‘throw the sodding pc outa the window’ type scenario. Slow networking is due to the auto tuning of TCP/IP in Vista which is turned on by default. Source:...

  • Remote Desktop Connection (mstsc) always has the wrong domain name, IP address or always prompting me about security - here are the fixes

    One of my UK SBSC partners asked me how to do a couple things in Remote Desktop using the new Vista RDP v6 client as they were bugging the hell out of him and others (I asked him how Vista was going). Since he admins a number of SBS boxes, these were his top (valid) gripes: Stop putting in IP addresses for the domain name Stop the pre-prompt for credentials when TSing to another system Stop the statement about security every time I try to remote admin into things The good news is that much of this has been documented else where. Stop putting in IP addresses for the domain name Problem is that you fill in a screen like this and get a prompt as below. Notice it has the domain name as the IP address? The quick answer is to type the username as <domain>\<username> - eg abusiness\administrator. This will change the domain name. Stop the pre-prompt for credentials when TSing to another system Now the pre-prompting for credentials is the process we have just seen above. This is required in domains where Network...

  • Using Windows Vista and Outlook 2007 in a Windows Small Business Server 2003 Network

    [updated 28th Feb 2007 - 07:47 with correct link for Outlook 2007 and Windows XP] Use this document to join computers that are running Windows Vista to your Windows Small Business Server 2003 network using the "Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility (KB 926505). http://www.microsoft.com/downloads/details.aspx?FamilyID=46E95C56-1A4C-45BD-8D69-5F41FF8F1F22&displaylang=en File Name: SBSVista_Conceptual.doc Date Published: 2/8/2007 Download Size: 265 KB The “Update for Windows Small Business Server 2003: Vista and Outlook 2007 compatibility (KB 926505)” adds support for the Client Deployment tools in Windows Small Business Server (Windows SBS), and it resolves compatibility issues for running Windows Vista and Microsoft Office 2007 in a Windows SBS network. Use this document to join computers running Windows Vista and Outlook 2007 in your Windows SBS network. You might also want to look at: · Vista and Office 2007 FAQs · Related Knowledge Base Articles KB 926505...

  • I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

    I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time". Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it. We haven't been able to identify it yet, so need your help I say "There is no OEM media, get over it" and you say "I need OEM media to do my installs". OK, I can't fix this one. I do understand where you are coming from. If I were to share the fact that in the UK, which is a low piracy country, our tests so far have shown between 10-15% of all copies of Windows are pirated and many come from Action Packs and other OEM keys, does that help understand why this is such an issue? I do wish I could give you back OEM media, but I've been told it is just not possible. While Microsoft did publish the changes coming, I now...

  • Microsoft software for Charities in the UK

    OK, so once upon a time I used to give out software for charities, but those days are gone. However, there is a fantastic deal available for charities via the Charity Exchange. The software is donated by Microsoft (and others) and then an administration charge is added. There are various criteria to be met to use the Charity Technology Exchange, but the overall pricing is VERY good for charities - and of course, if the software is discounted as this is the right thing to do, perhaps so should the services too ;-) Anyway, the site can he found at http://www.ctxchange.org/ctx/browse_products/microsoft/default.asp and the prices include software assurance, so the Office 2003 and Windows XP prices entitle the charity to Office 2007 and Windows Vista Enterprise (as it is a Volume License). An example would be a 50 seat SBS Premium solution with Windows XP and Office 2003 (both upgradable - also note that a previous Windows OS is required on the PC to load the Windows OS - it is an upgrade, not a version that can be...

  • Windows Vista, Office 2007 and the Action Pack - coming very soon

    [updated - see the FAQ at http://uksbsguy.com/blogs/doverton/archive/2007/02/12/windows-vista-windows-xp-office-2003-and-office-2007-action-pack-update-my-faq.aspx for more information on the benefits of the Action Pack and in answer to the questions raised in the comments] I am trying to re-confirm all the details, but this is the latest information I have asked for it to be double checked so as not to upset everyone. Here is the low-down: When will the Action Pack arrive - Before the end of Jan I heard the latest shipment was delayed - It was due to the Office OPK, but should still be there by end of Jan How much is the upgrade to Ultimate Edition - Action Pack subscribers can upgrade to Vista Ultimate for $139 (USD) – per license. Visit www.WindowsAnytimeUpgrade.com/maps to learn more (not active yet) Is the version of Vista an Upgrade or bare metal install (ala recent changes to stop piracy, so not an OEM version) - This is an upgrade, just like the XP discs that ship Can I use this as home - The Action Pack...

  • Is Microsoft Driving Innovation Or Playing Catch-Up With Rivals?

    I saw this over at the Wall Street Jounral ( http://online.wsj.com/public/article/SB116490323676636989-HnHPKLzkyy9xKy2wnokbd2bc_bE_20071130.html ) and it made me think. Can I point to Innovation from Microsoft in the small business arena? I'd be happy on your thoughts, but her are some areas I think MS is innovating: SBS - an amazing package of great technologies, not just the "enterprise" version at a lower price, but some thought put in to make the wizards workable for small businesses, with defaults that won't scale to 5,000 users, but will work just fine for 100 Publisher to enable small businesses to participate in marketing and image management without having to learn a package as complex as Pagemager or Quark Express - something I used to earn great money training people to use Office 2007 - making great presentation of documents accessable without a marketing degree Vista - Getting the balance right between onus on the user vs the system for security I have some more in mind, but what do you think?

  • How to manage Shadow Copies (Previous Versions of files) in Windows Vista and SBS 2003

    At the Kent partner group I was asked if shadow copies applied to all volumes or just the main system volume. To find out the answer I typed "vssadmin list shadowstorage" and the result was: C:\Windows\system32>vssadmin list shadowstorage vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2005 Microsoft Corp. Shadow Copy Storage association For volume: (C:)\\?\Volume{f2dea953-2674-11db-b0e9-806e6f6e6963}\ Shadow Copy Storage volume: (C:)\\?\Volume{f2dea953-2674-11db-b0e9-806e6f6e6963}\ Used Shadow Copy Storage space: 5.622 GB Allocated Shadow Copy Storage space: 5.874 GB Maximum Shadow Copy Storage space: 6.05 GB Shadow Copy Storage association For volume: (E:)\\?\Volume{f2dea955-2674-11db-b0e9-806e6f6e6963}\ Shadow Copy Storage volume: (E:)\\?\Volume{f2dea955-2674-11db-b0e9-806e6f6e6963}\ Used Shadow Copy Storage space: 33.453 MB Allocated Shadow Copy Storage space: 300 MB Maximum Shadow Copy Storage space: 961.343 MB This tells me how much storage is used on each...

  • Vista and Office 2007 for Small Business (responding to more comments) - and the EVO Tour and more learnings (updated with links)

    Well, the EVO Tour is underway, with some initial bad feedback, we have taken that on board and now the feedback is MUCH better from all partners, including SBSC members, so the inital concerns appear have been answered - which is well done to the team for such a quick turnaround. When I answered the previous complaints " here ", I wanted to respond more fully to Martin's comments, so I will do that here. This is what Martin said that I will respond to now: "because this customer has temps that may or may not work on these platforms[David: Vista machines], the changes in UI between XP and Vista are significant that this solution[David: Using Vista on some machine] will not work. They believe (and so do I knowing the workforce) they are going to have to upgrade all of their Computers all 35 Desktops. On top of this, they are then going to have to ensure that all of the other LOB Apps run, and then train all users on the diverencies. That will cost the IT budget for the next 12 months so just isn't going to happen...

  • Important Sneak Peak – UK Small Business Symposium coming

    I can't reveal all the details, although I am sure others will, however we are working on special event for SBSC members. This event design incorporates your feedback and suggestions as to what you want to hear about, share as a community as well as information Microsoft needs to share with you. Expect useful information, the opportunity to network with your peers, Microsoft and partners and the ability to socialise too J The timeframe for this event is February 2007, in Reading, Manchester (or Leeds) and Edinburgh, although more sessions will happen in the afternoon in Reading due to availability of speakers and rooms. The ROUGH agenda looks like this Morning: UK Exec who actually cares about Small Business (such as Natalie Ayres - Director of SMS&P*) talking about: What's the view from the top? Why does everything you've heard matter? What's the opportunity for partners? Aileen Hannah – responsible for SBSC programme in the UK, talking about: Highlights & lowlights of the program so far Latest resources...

  • iQubed on Vista vs Linux - and not from Microsoft, but a partner who has sold both Microsoft and Linux Solutions

    I like Vijay - he never lets me get away with cutting corners and has an honest perspective on many things. His personal review of what Exchange, Vista and Office will bring to the world is refreshing because he can say he has been there!! Vista vs Linux October 13, 2006 on 6:51 pm | In Linux , Vista | As Vista nears the business launch date of November 2006 the articles doing a comparison are appearing thick and fast. Firstly, let me say I’m an advocate of Open Source and what it has brought to the world. It’s given us some great solutions and powers the heart of the internet as we know it and companies like Google have built their business on it. That’s not a bad achievement! However, Microsoft has a formidable offering to both consumers and businesses alike. This offering is only getting stronger through EVO (Exchange Server 2007, Vista and Office 2007) and issues such as the WGA debacle and delays in Vista aren’t going to make the impact of these new technologies any less dramatic. Source: iQubed Blog » Vista...

  • Vista and security - are Microsoft doing the right thing?

    This is something I have thought long and hard about and as such I have to caveat things by saying this is my opinion and that I am no more informed than any other member of the public or IT community. Having said that, I have done my time as a Windows Developer and even once worked on emulation systems such as Wine. These protections will be coming to all OSs - so Vista, Longhorn, SBS - all of them! I really think this is some of the worst mud slinging I have seen in a long time and much is wrong! So what have I seen in the Press. McAfee and Symantec have complained that they want the ability to ignore the APIs in Vista and bash at the Kernel directly for security services. However, Kernel code has to be signed for the integrity of the system. Microsoft will not stick to the rules above and will gain advantage by using unknown APIs That the security prompts and center can not be turned off That Microsoft is right to make these changes and want to increase the integrity of the system As someone who once worked...

  • Nottingham, England, 7th September - be there to learn so much more - Small Business Partner Ignite Tour

    Click the map above to see the Local.Live.Com technology at work - you can get driving instructions to the venue, see the area by birds' eye view, map view etc. We will be there (I will be for sure) explaining, showing via live demos, talk about how to sell and make money while enabling your customers to get more from their systems, get truly mobile (using XP, Office, SBS, Windows SharePoint Services (WSS) and Windows mobile solutions), more productive and easier to manage. If you want more details, go to http://www.microsoft.com/uk/partner/training/ignite/default.aspx?id=Nottingham ttfn David - see you there

  • Too technical to successfully sell or market you and your business and your capabilities - think again!

    I often find it interesting when talking to many small business partners about their business. These people are often very credible and capable technically, but struggle when it comes to "running a business" especially on some aspects of "marketing". I have been wondering how to offer credible assistance to partners that see themselves in this space, as often described by the book E-Myth Revisited - Why most small businesses don't work and what to do about it - people go in to business for a multitude of reasons, often to make money out of their skills (technical in the case of small businesses) - not to run a business. While on my hunt for information around this area I came across another of Susanne's wonderful blog entries on marketing . She once again articulated that everything you do leaves your customer with an impression of you - so best ensure that every employee (from you down) knows what impression you want to leave. The next thing is to understand some basic tools of being...

  • David Overton moving to a solution / revenue based role (it means I need to help partners sell)

    Many people ask me what I do and sometimes they are amazed with the answer "I help Microsoft Partners build solutions that deliver value to their small business partners – for free". This is a great job and part of it is to engage with as many partners as possible to improve the quality and knowledge around the solutions that can be built upon Microsoft technology. This year my role has a slightly different focus, but the way I achieve it will have many similarities. It has becoming important for me to ensure that partners are not just technically capable, but also selling solutions, sometimes even offering their customers alternative licensing options to suit their business needs. Some may see this as me selling out in some way, but while I love technology, if it is not applied correctly and you and I can't make money out of it, then there is a limit to the business value of the technology. I will still be blogging, posting on both business and technical ideas, but also be discussing how to...

(c)David Overton 2006-23