DavidOverton.com
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

Browse by Tags

  • Windows Intune Silent Application Deployment hints

    Windows Intune requires application deployment to be a silent (as in no user interaction) process.  Sometimes working out how to do this can be quite hard.  Richard at Windows Intunepedia has shared some information on this that I thought I would also share: Steps to Deploy Adobe Reader X with Windows Intune How to deploy Java 7 Runtime Environment (JRE) with Windows Intune You might also want to look at http://silentinstall.org/ which can help wrapper other installers to ensure they are silent.   ttfn David
  • Windows Intune learning path–free training for Microsoft Partners

    Eric Ligman tweeted about the new partner learning paths, so I zipped over there to see these excellent items for Windows Intune . I’ve already done some of these, but it is a great way to get up to speed on Windows Intune and how to sell it.   ttfn David
  • Useful Windows Intune Documentation–What’s New Factsheet, Best Practices, Trial Guide and FAQ

    I saw this over e-mail at work today and thought I would share with you: - Factsheet (What’s new?) - http://technet.microsoft.com/en-us/library/hh452635.aspx - Best Practices (Deploying Software and Third Party Updates with Windows Intune)  http://technet.microsoft.com/en-us/library/hh441740.aspx - Trial Guide (View the complete Windows Intune Getting Started Guide) http://technet.microsoft.com/en-us/library/hh441719.aspx - FAQ (Windows Intune: Frequently Asked Questions (FAQ))  http://www.microsoft.com/en-us/windows/windowsintune/faq/default.aspx   ttfn David
  • Windows Intune Case Study - Sora Technologies

    Another case study of an IT partner using Windows Intune to manage themselves and their customers.  I liked this comment: If we had started with Windows Intune, we would have saved approximately $80,000,” says Adams. “Going forward, we expect to save 10% in labour costs because we don’t have to manage servers or write code, which would take one full-time equivalent. We can take care of our customers using fewer resources, which increases our profit margins.” You can find out more at Microsoft Case Study: Windows Intune - Sora Technologies . Other notable benefits include: I mproved endpoint protection. When Sora deployed Windows Intune, it saw an immediate improvement in endpoint protection. “Windows Intune beat all the endpoint security tools we’ve used, hands down,” says Adams. “We saw an increase of 50 percent in the number of viruses that the service caught, compared to our previous solution.” Better customer service. Sora provides its customers with monthly reporting and updates on hardware life cycles...
  • How to wake a computer to perform a antimalware scan, particularly useful for Windows Intune

    While having the book reviewed one feature that was asked for, but is not possible with Windows Intune, was the ability to make Windows Intune wake a computer at night and carry out an anti-virus scan. This blog post is referred to in the book when setting the Anti-Malware policy. To solve this, there are two issues to tackle: Wake up the computer Start a scan The answer appears to be that to wake the computer we need to use a task in Task Scheduler and then we need to start a scan. One very important thought here is that we need to ensure the power settings on the computer will put it back to sleep though! The command line required is “ %ProgramFiles%\Microsoft Security Client\Antimalware>MpCmdRun.exe -scan -scantype 0 ” While working on this, I also wanted something that could be deployed by Windows Intune. In the end I have written a small piece of software that can create a task that wakes the computer and will start a scan. If you do not want a scan to start, change the program to execute to...
  • Got the notice that my Windows Intune account will be upgraded to V2

    Hi, even though the Windows Intune V2 service has been out for a little while, my existing V1 accounts have not yet been upgraded.  Today I got this e-mail telling me that it was now scheduled to happen in 4 days time. When I clicked on the link, I was taken to the alert that looks like this in the console: It talks about the “Account Details page” to find out more information.  I know Windows Intune quite well and I was not sure what the Account Details page was.  However, if we go to the Administration workspace and look at the Administration Overview then at the top of the page we see… “Planned account migration date: 12/16/2011” – OK, so it is in US date format, but at least it is coming this week!! I just wanted to share that the updates are coming and where to get the date from.   Thanks David
  • Microsoft Case Study: Windows Intune - SkyWire

    I saw this case study and wanted to share as it has some fantastic good news in it, highlighting how Windows Intune is helping this customer.  The highlights for me were: Reduced IT Costs SkyWire Media avoided the cost of third-party products that it would need to perform desktop management tasks by using Windows Intune. “I looked at antivirus and malware [malicious software] servers for [U.S.]$8,000 each,” says Malloy. “When you add $2,000 for the software and another $70,000 for a full-time administrator, we were looking at $80,000. Windows Intune saved us from those expenses.” With Windows Intune, SkyWire can retire on-premises solutions. “The software distribution feature now available in Windows Intune will save us an estimated $10,000 in software costs because we can retire the third-party tools that we were using for this purpose,” says Castleberry. Simplified PC Management Now that SkyWire Media has standardized the desktops on Windows 7 Enterprise and Windows Intune has delivered all required updates...
  • Return on Investment (ROI) calculator for Windows Intune

    I’ve just come across this tool for Windows Intune.  As with any “benefits” calculator, the results simply reflect the quality of the data you put in – garbage in, garbage out. Since my computers managed by Windows Intune are already on Windows 7, have anti-malware loaded and other benefits, the results came out lower compared to those on Windows XP.  If you don’t have Windows 7, for example, the benefits are much higher. The calculator can be found at http://windowsintuneroi.valueprism.com/ and the excel version can be found at here .  The Excel version suggested that if I had 100 Windows XP computers the benefits would be as follows:   I hope this is useful   David
  • Windows Cloud Essentials Pack–Microsoft Partners can get Windows Intune internal use for free (and Office 365)

    I’m really proud to have passed an exam towards my The Cloud Accelerate program as you can see from my certificate on the left. I have started with the Microsoft Cloud Essentials Pack and I’m now moving up towards cloud accelerate! One of the reasons I like the Essentials Pack is the benefits it provides in terms of software, marketing and simple business tools and there is no fee or sales requirement in the first year! From the web site above, the benefits are: Software Benefits Microsoft Technology License Grant Microsoft Office 365 250 licenses Windows Intune Subscription for 25 PCs Microsoft Dynamics CRM Online 250 licenses Windows Azure platform 750 hours of extra-small-compute instance, 25 hours of small-compute instance, 20 gigabytes of storage, and 250,000 storage transactions Microsoft SQL Azure Web Edition database: 1 gigabyte Windows Azure AppFabric: 100,000 access control transactions and 2 service bus connections Data transfer: 25 gigabytes in and 25 gigabytes out Marketing Benefits Listing...
  • Windows Intune IDC report–A Blueprint for Success for Microsoft Partners–the ups and downs

    I’ve found another document from the March timeframe from IDC (sponsored by Microsoft) about Windows Intune.  This one talks about how to be successful with Windows Intune.  It can be found here . One area worth exploring in the document is the section entitled “Opportunity Areas for Existing PC Management Practices”. One partner is quoted as saying "I think we could cover more customers than we could today. I don't think we have realized how big the potential is. It could help us win new deals and bigger deals." It does not pull punches either and discusses some areas that partners have been talking to me about.. New Budget Line Item for the Customer The largest change is that for the most part, other third-party, on-premise PC management tools are purchased by partners, and the partners must cover the expense of the tools with their PC management revenue. In contrast, with Windows Intune, the customer signs up for the service with Microsoft, and Microsoft bills the customer directly....
  • How Windows Intune can lower costs and raise productivity

    Hi, Just a quick post to share this document from IDC (sponsored by Microsoft) on Windows Intune from March 2011.  It can be found at http://www.microsoft.com/presspass/presskits/cloud/docs/IntuneWP.pdf . It shows how companies can benefit from savings of $702 per year through IT staff savings, user productivity and removal of other tools. ttfn David
  • Using Windows Intune with Autotask and ConnectWise

    Having spoken to several partners yesterday at the SMB MVT Tour I mentioned MS CRM’s integration with Windows Intune, but I thought it was worth sharing information on integration with Autotask and ConnectWise. Training and whitepapers can be found here: ConnectWise Windows Intune and Professional Services Automation: ConnectWise Learn about the integration between Windows Intune and business operation system ConnectWise, which offers customer relationship management, service request tracking, sales force automation, and more. (Online, 1 hour) Whitepaper - https://partner.microsoft.com/40165832 Autotask Windows Intune PSA Tools: Autotask This professional services automation (PSA) presentation showcases how to connect Windows Intune and Autotask to help manage customer relationships in a single system. Covers customer relationship management, service requests, contracts, billing management, and reporting. (Online, 1 hour) Whitepaper - https://partner.microsoft.com/40165830 Thanks David
  • Log files on each PC with Windows Intune

    Windows Intune is a cloud based management service with alerts and information stored in the Microsoft cloud, however sometimes it is very useful to see what is going on, on the actual PC. There are various log files that can be found on the client PC should you wish to explore. These are found at %ProgramFiles%\microsoft\onlinemanagement\logs . We can see several files in here, of which the following are particularly interesting if we want to go diving into the product: Enrollment – This file details the process of a computer enroling with Windows Intune. If the computer fails to appear in the Windows Intune list of computers, this is the log to watch. If enrollment to Windows Intune for the computer was successful we should see the following in the log file: 2011-10-05 09:00:46:615 12260 2d7c Enroll ********* 2011-10-05 09:00:46:615 12260 2d7c Enroll ** END ** Enroll: StartUpdateAgentService: Online Management Updates Service started, or already running 2011-10-05 09:00:46:615 12260 2d7c Enroll ******...
  • The Windows Intune Client components

    Having installed (and uninstalled) Windows Intune a number of times I just wanted to signpost this blog post here that lists the components that are installed and what they do at Coretech by Brian Fahrenholtz .  The information can be found at Windows Intune Client Agent components .  It explains what each of the following does or provides: Microsoft Easy Assist v2 Microsoft Online Management Policy Agent Microsoft Online Management Update Manager Microsoft Policy Platform System Center Operations Manager 2007 R2 Agent Windows Firewall Configuration Provider Windows Intune Center Windows Intune Endpoint Protection Windows Intune Endpoint Protection Agent Windows Intune Monitoring Agent   Thanks David Technorati Tags: Windows Intune , Microsoft , Cloud
  • Using Intune with Sysprepped images

    I've just been through this for my book and some people were asking internally, so I thought I would share this little snippet / preview from the book on the process we have to follow to install Windows Intune from a sysprepped image. This means an image that we want to roll out to lots and lots of computers. Here is the information, based on the blog video found at http://blogs.technet.com/b/windowsintune/archive/2011/09/22/adding-the-windows-intune-client-to-an-operating-system-deployment-image.aspx and the help file is located at http://onlinehelp.microsoft.com/en-us/windowsintune/hh397411.aspx . Image based deployment The latest version of Windows Intune (which is currently in beta, but due to release in less than 2 weeks) brings with it image based deployment where you can place the Windows Intune files on a computer image that will then be loaded onto several computers. There are several steps to this process if you are using the Microsoft deployment tools. 1. Install Windows to the computer 2. Download...
  • Windows Intune book update

    Well, I’ve finally finished the drafts for all chapters of the soon to be published book called Microsoft Windows Intune, Quickstart Administration . It would have been sooner if my lovely mother had not fallen ill and passed away. I don’t regret the delay in finishing the book, but that we had so little time in the end and that she was not here to see it finish. The book is now awaiting review and editorial updates before it is finally published. Update - 2/10/2010 - Since the launch of Windows Intune V2 is so close, I'm updating to V2 now. This means that you can no longer access the work in progress chapters. I hope to resolve this in a few weeks time. The book has undergone some structural changes while I was writing it. The chapters are now: 1. Overview of Cloud Computing 2. Introduction to PC Management Concepts 3. Overview of Windows Intune Features 4. Signing up for Intune and installing the client software 5. Configuring Windows Intune 6. Configuring management policy 7. Tracking and reporting...

(c)David Overton 2006-23