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  • I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

    I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time". Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it. We haven't been able to identify it yet, so need your help I say "There is no OEM media, get over it" and you say "I need OEM media to do my installs". OK, I can't fix this one. I do understand where you are coming from. If I were to share the fact that in the UK, which is a low piracy country, our tests so far have shown between 10-15% of all copies of Windows are pirated and many come from Action Packs and other OEM keys, does that help understand why this is such an issue? I do wish I could give you back OEM media, but I've been told it is just not possible. While Microsoft did publish the changes coming, I now...

  • Just as predicted - Vista is driving new PC Sales - are you driving these into your customers?

    I was reading this http://news.com.com/Sales+of+boxed+Vista+copies+down+over+XP/2100-1016_3-6159700.html?tag=nefd.top and it said that Vista boxed product was down by 59% compared to XP and 32% by revenue (means people are buying Ultimate), but then noticed that it said PC sales were up 67%.. hmm, so I wonder what was on those. What we are seeing is people buying new PCs rather than upgrading. While people are doing that, perhaps we should ask our customers if they would like to take advantage of the great things that Vista, Office SBS and Windows Mobile can do for them and put together a package, potentially using Open Value Subscription to spread the cost (or finance) and help them get that new PC and everything else they need in 1 easy go :) ttfn David

  • Demo Showcase and Action Pack shipments

    [Please also read the Action Pack FAQ on this blog at http://uksbsguy.com/blogs/doverton/archive/2007/02/13/windows-vista-windows-xp-office-2003-and-office-2007-action-pack-update-my-faq.aspx ] Ok, so we failed to hit the January shipment, which is not something I am proud of, but everyone knows that we missed the shipment and my feelings already :-) If you are wanting to Demo Vista and Office then there are a few things you can do: Load it yourself and tell people how you use it Read the case study information on the bCentral web site and tell people about UK small businesses that are benefiting from the products already Portfolio Communications goes green Windows Vista and Microsoft Office 2007 system help PR company A portrait of a small business Photography company snaps up Windows Vista and Office 2007 Accountancy firm profits from Microsoft investment Windows Vista and Office 2007 lift Aggarwal and Co. Load one of your Action Pack instances onto a PC. If you want to upgrade to Ultimate then do so, or run...

  • Microsoft software for Charities in the UK

    OK, so once upon a time I used to give out software for charities, but those days are gone. However, there is a fantastic deal available for charities via the Charity Exchange. The software is donated by Microsoft (and others) and then an administration charge is added. There are various criteria to be met to use the Charity Technology Exchange, but the overall pricing is VERY good for charities - and of course, if the software is discounted as this is the right thing to do, perhaps so should the services too ;-) Anyway, the site can he found at http://www.ctxchange.org/ctx/browse_products/microsoft/default.asp and the prices include software assurance, so the Office 2003 and Windows XP prices entitle the charity to Office 2007 and Windows Vista Enterprise (as it is a Volume License). An example would be a 50 seat SBS Premium solution with Windows XP and Office 2003 (both upgradable - also note that a previous Windows OS is required on the PC to load the Windows OS - it is an upgrade, not a version that can be...

  • Use and learn about Vista, Office 2007 and Exchange 2007 in Virtual Labs

    Windows Vista: Virtual Lab Express In this 30-minute Virtual Lab Express, you will configure new security features in Microsoft Internet Explorer 7 and Windows Vista. You can also watch our live and on-demand Windows Vista TechNet webcasts . 2007 Microsoft Office System: Virtual Lab Express Get a quick, hands-on overview of the 2007 Office system. In just 30 minutes, familiarise yourself with the new Ribbon bar, use the mini-toolbar and see how you can take advantage of Live Preview and the Gallery in the Office 2007 user interface. Also, watch our live and on-demand Office 2007 system webcasts for IT professionals and download Office system podcasts . Exchange Server 2007: Virtual Lab Express Get a quick, hands-on overview of Exchange Server 2007. In just 30 minutes, familiarise yourself with the Exchange Management Console and Outlook Web Access, and work with compliance and records management rules. Also, watch our live and on-demand Exchange Server webcasts and download Exchange Server podcasts . Technorati...

  • Clearing up some things about Vista, Office 2007 and the Action Pack

    [updated - see the FAQ at http://uksbsguy.com/blogs/doverton/archive/2007/02/12/windows-vista-windows-xp-office-2003-and-office-2007-action-pack-update-my-faq.aspx for more information on the benefits of the Action Pack and in answer to the questions raised in the comments] Hi, there has been a lot of traffic about Vista and the Action Pack, so lets cover some of those off: The DVDs for Vista are for upgrading to Vista from exisitng Windows operating system - however this does not mean that you can not do a clean install - it means that an existing OS MUST exist on the hard disk prior to the install and that the install is started from this OS Updated following 1st comment - You can do a clean install, however a previous OS must exist on the machine and the install is started from this OS. The install process will move all the old directories to windows.old and can be Vista or XP. The clean install will still take a short amount of time. It does mean that there is no need to format the hard disk - it will be a...

  • Download details: Business Desktop Deployment 2007 (BDD) - Deployments for Vista and Office made simpler - not for very simple / very small customers

    In theory, BDD is not for what MS calls small business customers - i.e. less than 25 PCs, but for some the tools are amazing. The BDD is described as: "A tool that provides the depth of guidance and tooling to make the Windows Vista and 2007 Office system deployment process predictable and scalable. Many of the tools and guides within BDD 2007 can even be used throughout the desktop management life cycle to provision new users, maintain images, and centrally manage drivers and applications. BDD 2007 also introduces the new Deployment Workbench, which enables users to build and manage multiple OS configurations, define network deployment points and network shares, inject drivers, attach language packs, and chain applications. It even helps generate ISO and WIM images using Windows PE that can be deployed in a networked environment or using DVDs offline. BDD 2007 also alleviates much of the scripting requirements of previous BDD versions by incorporating a stand-alone task sequencer derived from System Center Configuration...

  • Birmingham SB Partner Group - January 22nd event - Vista and Office from the Inside

    I got a mail from Vijay and never quite made the "putting it on the blog", so before time runs out too much, two great colleagues of mine are presenting Office and Vista and obviously, having the group meeting. From the web site http://www.nxtgenug.net/ViewEvent.aspx?EventID=39 this is the information. Matt and James are truly well versed in both products and will be able to answer any and all questions. The Association of Midlands IT Professionals (MITPRO) and NxtGenUG team up to bring you an evening of Vista! Matt McSpirit and James Senior, otherwise known as "The Vista Boyz" from the Vista Partner Technical Specialists will talk about the various new features of Vista and Office 2007 and how they affect the SMB. Vista as a development platform will be looked at in the second part of the session and how Vista is the platform on which to create better applications. Members are invited to bring a guest to this event, although we ask that the guest uses the registration page to sign up to NxtGenUG and then registers...

  • How Microsoft UK deployed Windows Vista and Office 2007

    Partner TV has been busy recently, with this discussion about Microsoft UK's own deployment of Vista and Office 2007 . An except from the site says: James Senior talks to Asif Jinnah, the Senior IT manager for Microsoft UK, about the internal deployment of Vista and Office 2007. Asif also talks about best practices using Microsoft tools and services to help with deploying images (for example Windows Deployment Services Windows Desktop Search and System Management Server [SMS]). Asif was previously part of the team responsible for launching the “Microsoft Deployment Centre of Excellence” (CoE) in the UK to educate partners and customers on how best to deploy operating systems. To learn more, click the link above - the video is only 11 minutes long. ttfn David
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