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The Video I have delivered a number of Vista and Office demos over my time, so I decided to record a number of them for others to borrow, use, learn from or anything else they choose. This video covers the following subjects in enough detail for people to hopefully understand what they need to know on how to use these tools: Use of the recycle bin Use of shadow copies to undo changes to a document Use of the DVD writing tools to copy and update files on a DVD Use of the built in Vista Backup tools To see the Backup Video played using Silverlight (just try it) click here *. If you want to download it as a WMV file then head over to the new bCentral - the UK Small Business Center on MS.com - It should appear on this page soon. * it will take a few moments to open if you have Silverlight installed and require you to download Silverlight if you don't, but it is a 1MB download How I made it I simply ran through part of my normal demo talking as I went. When presenting to an audience it is easy to correct anything...

Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM - This could be huge - $44 per calendar month per user for Professional CRM and $59 for Enterprise edition (Professional Edition plus offline support)!!! Then, when you thought it was not so good for partners, look at the models: With the new Live service, partners in the Microsoft Dynamics CRM ecosystem will have new opportunities to deliver value to their customers and to drive revenue for their businesses by developing and deploying solutions across the three deployment options — Live, on-premise and partner-hosted models . For revenue in the new Live model, partners will be compensated on a recurring basis, not a one-time basis; each year they will receive 10 percent of the yearly Software as a Service (SaaS) subscription revenue for each customer for whom they are the partner of record. During 2008, a special incentive will allow partners to receive 15 percent of the SaaS subscription revenue for that year...

The Microsoft Worldwide Partner Conference is an amazing opportunity to understand what Microsoft is planning on doing for its partners over the next 12 months, what changes will be happening to our products, look Microsoft in the eye and ask your question and to build relationships with other partners and people inside Microsoft to benefit your business. Some of the speakers include UK Small Business partners, such as Susanne Dansey , Gareth Brown and Andy Trish . They represent two areas of the community and their own companies, Westcoast a Microsoft distributor aiming at the small business end of the partner market and thriving, now Gold Certified SBSC partners who two years ago were not on Microsoft's radar and have made being a SBSC partner a real benefit. In terms of what is on that is just for small business partners we had the Symposium yesterday. As to what was expected, here is the small business blog http://blogs.msdn.com/mssmallbiz/archive/2007/07/03/3677168.aspx Microsoft Worldwide Partner Conference...

There was a short burst on e-mail the other day about this, but I thought I would share. The situation was that someone was adding SBS to an existing domain, not a problem, but the existing domain had some trusts set up. Since SBS does not support trusts things did not go well. So, to follow up we need to remind everyone that when doing this you get a short period of time to make everything within the SBS constraints or things stop working. Details on how to do all of this are documented in the Knowledge Base (KB)article mentioned below. Here are the bones of the internal notes: You can add one SBS to an existing domain, but the SBS requirements have to be met within a certain grace period. (14 days, according to KB 884453 .) By the end of that grace period: The new SBS 2003 computer must be a domain controller that is installed on the root of the domain. The new SBS 2003 computer must hold all the Flexible Single Master Operation (FSMO) roles. The new SBS 2003 computer must be a global catalog server and must...

I found this on the Office Website when someone asked me about form customisation for BCM. I thought I would share it. Demo: Customize Business Contact Manager forms You can customize Microsoft Office Outlook 2007 with Business Contact Manager forms by adding fields and list items (drop-down lists) that are unique to your business. You can customize the following types of forms: Account Business Contact Opportunity Business Project You can customize drop-down lists by clicking Edit this list and then adding your item to the list. Watch this short demo to see how to customize a Business Contact Manager for Outlook form. How to do it (text version) Customize your Business Contact Manager forms through user-defined fields Customize drop-down lists on Business Contact Manager forms Demo: Customize Business Contact Manager forms - Outlook - Microsoft Office Online ttfn David Technorati Tags: Business Contact Manager , BCM , Customise , Customize

Hopefully, this is what will ship in the July kit: Name Language # of licenses # of CALs Microsoft® System Center Essentials 2007 English 10 NA Microsoft® Windows Server 2008 32 and 64 bit Beta English 1 10 Windows Server® 2003 R2 32 and 64 bit English 1 10 Windows VistaTM Business 64 bit English, French, German, Spanish, Italian, Portuguese, Danish, Finnish, Dutch, Hungarian, Czech, Polish *** *** ttfn David

OK, so this is more my fault than anyone else's, but I was asked to join a chat with the SBS EMEA team and I thought they wanted to chat about how to make things better internally, so I said yes. Then I discover that it is an external chat, with SBS people and partners. OMG!! So anyway, on July 13th around lunchtime there will be a 45 minute "ask the expert" session on all things SBS. Should be fun. Better than my 8 stints on talk sport - not knowing where the next question will come from, or what it will be about!! Join Microsoft SBS Experts for an Online Chat! [Today's tip comes to us courtesy of Karan Rustagi] Small Business Server 2003 Chat (EMEA Community) Join the Small Business Server team for questions and general discussion on SBS 2003. Bring your comments and concerns on the product and discuss them with the team. Friday, July 13, 2007 12:00 - 12:45 P.M. British Summer Time (UTC + 1 hour) 7:00 - 7:45 A.M. Eastern Time 11:00 - 11:45 GMT Join the chat room on the day of the chat: www...

Numbers 1, 2 and 3 are listed below. To be nice to the Partner team I have not included 4 & 5, so you will have to go to the link to get them. Having said that, don't forget that we have a team of people who can answer your licensing questions - not treating you as end users, but treating you as partners. Top 5 Licensing Questions I've had a chat Lisa Michigan from our licensing team, and I asked her what the top five licensing questions were asked to the Ask Partner hotline last month. Here are the questions with the answers! How useful... What downgrade rights does Windows Vista Business have? We have received this question countless times. We are able to answer this question quickly and accurately based on the OEM Vista Business Microsoft Software Licence Terms which state OEM Vista Business can be downgraded to Windows XP Professional, Windows XP Professional 64-Bit Edition and Windows XP Tablet-PC Edition. What media and key can I use when downgrading? Many partners and customers are aware that...

Congratulations to Susanne on her impending job move. She is the best UK SMB Girl out there :-) She often keeps Microsoft straight with her views and I will always be grateful for her honest conversation and being a good friend. Anyway, as always you can go to her blog, but here is an extract. Note, she is still the UK SMB Girl and not just a Westcoast employee, so remember to treat her as a person and not just a support line for Westcoast. But you can’t take SMB out of the girl! July is going to be a busy time for me, I’m off to the Microsoft Worldwide Partner Conference to speak at the Small Business Symposium (hope to see you there!) and I’m also off to pastures new in terms of my career. After being with Readycrest for seven years (well really since I was 13 when the sales office was my bedroom!) I’m taking a change in career and will be working with Westcoast Distribution as their Microsoft Channel Development Manager with a specific focus on the SBSC community. I’m not going to talk much more about Westcoast...

I was browsing Vijay's blog and notices a link to Sean Daniel's blog discussing Cougar. While there are many details of Cougar still to be released and some I would imagine still to be decided, here are some of the most interesting things he said: There will be a migration too that will take you from your current SBS to Cougar on ANOTHER BOX. We are still working on this solution. The SBS Backup solution is being completely re-vamped. However, we have made the full switch, and the backup solution will no longer support backing up to tape. Using snapshot technology, the backups will be extremely quick using incrementals that can be scheduled as often as every 30 minutes. A copy of NTBackup will be able to extract files from the old SBS 2003 format, but no new data can be added. Cougar will need to be installed behind some kind of firewall and the single-NIC model will be the only mode. You must use a firewall in front of the SBS box, this can be a hardware router type item, or a software firewall such as...

I get asked about this quite a lot - so Microsoft has this thing, the "TAT". I've looked at it and it is just a bunch of questions. Yep, but you can change the questions and all the results are stored and if you know what you are doing, you can use it to build an IT strategy for your customers which means that you go back to them regularly and take their IT onto the next stage for their business. I don't think this is rocket science, but perhaps it is something that we don't do enough of - look for the opportunities in a programmatic way. Now of course, this could be a very slavish process, but at Steve says: The questions are now much more relevant to the SME market and you don’t feel so uncomfortable asking your customers. We don’t just run through all the questions one after the other but slot them in to the rest of the presentation. It feels less like the Spanish Inquisition that way! We’ve conducted several surveys so far and they don’t just have to be prospective customers. You can...

I saw this on the Small Business site in the US and thought it was an excellent tool as to what has changed between the versions of Office from XP through to Office 2007. Simply go to http://www.microsoft.com/smallbusiness/products/wowpc/CompareOffice.aspx and click out the tabs to get the details. Ttfn David Technorati Tags: Office System , Office 2007 , Office 2003 , Office XP , Comparison , Small Business

Promote your business online The Microsoft Resource Directory, listing all Microsoft partners, will be retired on 14 June, when all traffic will be redirected to the increasingly popular Solution Finder tool. This is where existing and potential customers can search for partners who offer the specific business solutions they are looking for. To be included in this partner listing, and to help increase your sale leads at no additional cost, you need to ensure your business offerings are entered in our Solutions Profiler tool. This is a great opportunity to promote your business online and it takes just a few minutes to profile your solutions. I saw this and somehow figured that a few people might need a little prompting. I have written on how easy it is to add a solution using solution finder here . ttfn David Technorati Tags: Solution Finder , Partners [updated @ 2:20pm to fix access error]