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In many ways I am a traditionalist. I wasn't the 1st to embrace the UC/VoIP and I have to admit that my personal commercial foray into this has so far left me turning off this technology as the sound quality was not there. Apparently my 20mb/768kb line is not good enough with my website on the same line :-( So that is me, but what about others. Information Week showed that network congestion is a growing problem - most of us don't carefully budget network traffic and while we are aware of "slow" internet connections etc, the impact on internal and external network connection is sometime something left to experimentation rather than science. A survey of 576 unified communications users found that 75% said one-quarter of their network traffic in the last three months consisted of UC applications like VoIP, unified messaging, and instant messaging. The survey was conducted by Network General Corp., which polled its worldwide customers. "The ramp-up in unified communications is already taking...

This is again taken from the latest TechNet ( http://www.microsoft.com/Technet ) newsletter here in the UK. VoIP Is On Its Way I've been playing with Office Communicator 2007 for a while now and have been impressed by all of the extra functionality that the new instant messaging client brings. We talk a lot about extra productivity in our new products, but I've really noticed a difference this time. It now provides the ability to create a set of contacts that can see different levels of information: personal contacts who can see all published contact information including home and mobile numbers, team settings which allow members of my team to see my free / busy status, and who can also interrupt me whilst my status is busy. Moving down the list, there are company contacts who can see my limited availability and information, and public contacts, connecting through 'Public Internet Connectivity (PIC)' who see my name and email address and limited availability. I think this is much better than the...