DavidOverton.com
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

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  • Vista and Office 2007 for Small Business (responding to more comments) - and the EVO Tour and more learnings (updated with links)

    Well, the EVO Tour is underway, with some initial bad feedback, we have taken that on board and now the feedback is MUCH better from all partners, including SBSC members, so the inital concerns appear have been answered - which is well done to the team for such a quick turnaround. When I answered the previous complaints " here ", I wanted to respond more fully to Martin's comments, so I will do that here. This is what Martin said that I will respond to now: "because this customer has temps that may or may not work on these platforms[David: Vista machines], the changes in UI between XP and Vista are significant that this solution[David: Using Vista on some machine] will not work. They believe (and so do I knowing the workforce) they are going to have to upgrade all of their Computers all 35 Desktops. On top of this, they are then going to have to ensure that all of the other LOB Apps run, and then train all users on the diverencies. That will cost the IT budget for the next 12 months so just isn't going to happen...
  • BSOD screensaver - how to frighten people

    I saw this little ditty that is part of the SysInternals acquisition - http://www.microsoft.com/technet/sysinternals/Miscellaneous/BlueScreen.mspx - it simulates a BSOD on your system as a screen saver and then even goes as far as to show the boot screen. Amazingly funny and I had to check that the machine was really ok by stopping the screen saver. Enjoy
  • Important Sneak Peak – UK Small Business Symposium coming

    I can't reveal all the details, although I am sure others will, however we are working on special event for SBSC members. This event design incorporates your feedback and suggestions as to what you want to hear about, share as a community as well as information Microsoft needs to share with you. Expect useful information, the opportunity to network with your peers, Microsoft and partners and the ability to socialise too J The timeframe for this event is February 2007, in Reading, Manchester (or Leeds) and Edinburgh, although more sessions will happen in the afternoon in Reading due to availability of speakers and rooms. The ROUGH agenda looks like this Morning: UK Exec who actually cares about Small Business (such as Natalie Ayres - Director of SMS&P*) talking about: What's the view from the top? Why does everything you've heard matter? What's the opportunity for partners? Aileen Hannah – responsible for SBSC programme in the UK, talking about: Highlights & lowlights of the program so far Latest resources...
  • IE7 Installation and Anti-Malware Applications - why you should turn them off for the install!!

    I saw this and because IE is coming soon, thought you might like to read this! IE7 Installation and Anti-Malware Applications A few people have asked why we recommend temporarily disabling anti-virus or anti-spyware applications (which I’ll refer to together as anti-malware) prior to installing IE7, so here’s a little insight to the situation. Along with copying IE7 files to your system, IE7’s setup writes a large number of registry keys. A common way anti-malware applications protect your computer is by preventing writes to certain registry keys used by IE. Any registry key write that fails during setup will cause setup to fail and rollback changes. We work around the problem in most instances by checking permissions at the beginning of setup, but many anti-malware programs monitor the key rather than change permissions. Therefore, setup thinks it has access when it starts, but then fails when it later attempts to write the key. The majority of users likely haven’t seen any such problems even with anti-malware...
  • iQubed on Vista vs Linux - and not from Microsoft, but a partner who has sold both Microsoft and Linux Solutions

    I like Vijay - he never lets me get away with cutting corners and has an honest perspective on many things. His personal review of what Exchange, Vista and Office will bring to the world is refreshing because he can say he has been there!! Vista vs Linux October 13, 2006 on 6:51 pm | In Linux , Vista | As Vista nears the business launch date of November 2006 the articles doing a comparison are appearing thick and fast. Firstly, let me say I’m an advocate of Open Source and what it has brought to the world. It’s given us some great solutions and powers the heart of the internet as we know it and companies like Google have built their business on it. That’s not a bad achievement! However, Microsoft has a formidable offering to both consumers and businesses alike. This offering is only getting stronger through EVO (Exchange Server 2007, Vista and Office 2007) and issues such as the WGA debacle and delays in Vista aren’t going to make the impact of these new technologies any less dramatic. Source: iQubed Blog » Vista...
  • Vista and security - are Microsoft doing the right thing?

    This is something I have thought long and hard about and as such I have to caveat things by saying this is my opinion and that I am no more informed than any other member of the public or IT community. Having said that, I have done my time as a Windows Developer and even once worked on emulation systems such as Wine. These protections will be coming to all OSs - so Vista, Longhorn, SBS - all of them! I really think this is some of the worst mud slinging I have seen in a long time and much is wrong! So what have I seen in the Press. McAfee and Symantec have complained that they want the ability to ignore the APIs in Vista and bash at the Kernel directly for security services. However, Kernel code has to be signed for the integrity of the system. Microsoft will not stick to the rules above and will gain advantage by using unknown APIs That the security prompts and center can not be turned off That Microsoft is right to make these changes and want to increase the integrity of the system As someone who once worked...
  • KB for SBS and your customers - MS06-055: Vulnerability in Vector Markup Language could allow remote code execution

    I almost feel that I don't need to publish this, but even though the next round of patches is just a day away, you need to think about this one too. MS06-055: Vulnerability in Vector Markup Language could allow remote code execution View products that this article applies to. Article ID: 925486 Microsoft has released security bulletin MS06-055. The security bulletin contains all the relevant information about the security update. This information includes file manifest information and deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: IT professionals: http://www.microsoft.com/technet/security/bulletin/ms06-055.mspx Source: MS06-055: Vulnerability in Vector Markup Language could allow remote code execution ttfn David
  • IE is Coming This Month...Are you Ready?

    From the IE Blog is the following - we have all heard that IE7 is coming, but that day is almost upon us, so time to get ready. I finally installed IE7 for my wife yesterday - for the 1st time in a long time she actually said "Oh, that is useful" when talking about technology - a win for everyone! IE7 Is Coming This Month...Are you Ready? The final release of IE7 is fast approaching … and I mean really fast … and will be delivered to customers via Automatic Updates a few weeks after it’s available for download. We want to ensure that you are ready and the information below will help get you there. Compatibility with sites, extensions and applications has been a very high priority for us as we develop new features, enhance the existing features and move the platform forward to be more secure and standards compliant. We are continually listening to feedback from our customers, partners and leaders in the industry to resolve major compatibility issues to ensure our common customers have...
  • Compatibility Chart for Windows Small Business Server 2003 (Product, Server applications and desktop)

    A great new set of pages that shows what works and does not work with SBS 2003. using a simple traffic light system = The product is an integrated component of Windows SBS, or it is known to be compatible with Windows SBS. The product was tested and you can obtain support for this configuration. = The product has not been fully tested on Windows SBS and support for this configuration is not available from the Windows SBS product support team. Other groups may offer support for this configuration; contact the appropriate group for information. Some product features may not be fully functional in a Windows SBS environment. = Not compatible. The product is known not to work and you should not install the product in a Windows SBS environment. Product Technologies Compatibility Chart for Windows Small Business Server 2003 An at-a-glance compatibility chart for installing and running standalone versions of SBS 2003 technology on a server running Windows Small Business Server 2003. Server Application Compatibility Chart...
  • James Akrigg is in the house and Out of Office... one of my best mentors FINALLY starts blogging

    This day has been a long time coming. James is someone who I always contact when I want to think out the box and apply creative solutions to problems. He is very technology savvy, but hides it much, much, much more than most people I speak to, when speaking to the business suit type of people. His skills cover almost anything from the Office System - old and new, Developer and OS (including Vista) and even has a good deal of search and online technology inside his head. Finally, he is a no BS type of guy. I would strongly recommend looking at his blog over at James Akrigg .:. Out of Office ttfn David
  • Small Business Security Guidance (via Group Policy)

    These are a little old, as in published on 21st July 2006, but still great step by step guides on how to ensure that servers and clients connected to them are secure. They do not just look at SBS 2003, but also Windows 2000 & Windows Server 2003 server environments too. How to Configure Windows Firewall in a Small Business Environment using Group Policy.doc How to Configure Windows XP SP2 Network Protection Technologies in a Small Business Environment.doc Securing Internet Information Services 6.0.doc Link to Download details: Small Business Security Guidance ttfn David
  • Microsoft acquired Win Internals (SysInternals.com)

    http://www.microsoft.com/presspass/press/2006/jul06/07-18WinternalsPR.mspx This is a bit of old news, but I have not reported it. There has always been a set of amazing tools that were usable to diagnose inside Windows, they were sold from a company called WinInternals, who then produced a set of free tools on the web site http://www.sysinternals.com . These tools I normally use are below. I use them for those questions like "what file is failing to load", or "where is it looking in the registry" or "what process is using all the CPU". Filemon This monitoring tool lets you see all file system activity in real-time. MoveFile Schedule file rename and delete commands for the next reboot. This can be useful for cleaning stubborn or in-use malware files. PageDefrag Defragment your paging files and Registry hives! PendMove See what files are scheduled for delete or rename the next time the system boots. Autoruns See what programs are configured to startup automatically when your system...
  • What do the Stone Roses, Chris Parkes and the Demo Showcase have in common? Apparently small business solutions that come in fours!!

    Chris, who I previously mentioned the other day, has been up to his old tricks. Not only does he think that the Demo Showcase is an amazing tool for everyone to be able to show and tell how a computer solution can solve real business problems, but he has done an amazing job of describing exactly what is in the kit for the small business partner. The small business demos cover a wide range of technologies, but everything is built using 1 SBS Virtual PC and one XP client VPC. This means that showing things like mobile devices and how they work is much easier than just showing 1 person a PDA or mobile phone. It also enables you to show accounting solutions, CRM etc and each one comes with an amazing script that you can change to suit your needs and they are even tailored to who you are talking to, be it the owner manager or the sales people, etc! For more info, pictures and the ability to leave comments, pop along to The Demo Showcase & Small Business & The Stone Roses ttfn David
  • What does the bCentral "Flexible Working Solutions from Microsoft" mean to you as a partner?

    I just opened up the latest newsletter from bCentral - if you don't get them, you should as hundred of thousands of people in the UK read the bCentral site and access this information. And if you were not sure, bCentral is the one stop shop from Microsoft for UK small businesses to find information on anything from finance to marketing (with a bit of technology in the middle). Anyway, while reading it, the top article was: Top tips to flexible working The benefits flexible working can bring to your business are significant. With the right technology, a flexible culture truly enhances the way you work because customers are better served and your employees are better looked after. For ten top tips to flexible working, download our free guide. Download the guide >> I thought, this looks interesting - the guide is a fantastic starter to explaining what the benefits of flexible working are for small businesses, so a simple read, and potentially mailing it to key prospects and customers would be top of my...
  • What is the Demo Showcase and how do you use it?

    I have a mate at work, Chris, who has always been a good and clever egg the whole time I have known him. He is also very passionate about partners getting the right level of support as well as liking Stoke City, but something's just have to be forgiven. One thing he has got a bee in his bonnet about this year is the Demo Showcase, which we will be using for all our demos going forward for a while. If you have been to an ignite tour, that was based on an early version of the Showcase DVD set. Chris has been a prolific blogger on the subject - this is a great tool for you to use, so look at: Whoever heard of the Demo Showcase for the People Ready Business? The Demo Showcase Line Up What Does the Demo Showcase Look Like (Physically)? What Does the Demo Showcase Look Like (in Reality?) The Demo Showcase Team Tactics ttfn David
  • Running Vista RC1 on SBS 2003

    This is just a very quick note to say that good old Sean has published a nice document on how to get SBS 2003 and the tools working with Vista RC1. For more info: SeanDaniel.com on SBS 2003 & other Tech-stuff: Looking to run Vista RC1 on SBS 2003? ttfn David
  • Are you near Exeter, then sign up quickly for the Small Business Ignite Tour as it is coming to you on the 29th August from 6pm

    Once again the Small Business Ignite Tour is coming out and this time it is Exeter. You need to sign-up quickly, so go to http://www.microsoft.com/uk/partner/training/ignite/default.aspx?id=Exeter and sign up for the Small Business Tour (as opposed to the tour with a date in the past). If you do not know about the Small Business Ignite Tour, then this is the rough agenda: Introduce just how big the business opportunity is in the land of small business Introduce the topics of Flexible Working and Collaborative Business as these will be the basis of marketing campaigns this year from Microsoft into small business customers Demonstrate technologies that you can deliver to give your customers the benefits they demand - such as : working from home or on the road, using the tools in SBS, Windows XP or Windows Mobile Sharing files between workers, customers and suppliers in a natural and secure way using WSS and Office When to consider a hosted solution and when to consider SBS How to stop searching and start finding...
  • Nottingham, England, 7th September - be there to learn so much more - Small Business Partner Ignite Tour

    Click the map above to see the Local.Live.Com technology at work - you can get driving instructions to the venue, see the area by birds' eye view, map view etc. We will be there (I will be for sure) explaining, showing via live demos, talk about how to sell and make money while enabling your customers to get more from their systems, get truly mobile (using XP, Office, SBS, Windows SharePoint Services (WSS) and Windows mobile solutions), more productive and easier to manage. If you want more details, go to http://www.microsoft.com/uk/partner/training/ignite/default.aspx?id=Nottingham ttfn David - see you there
  • Microsoft releases campaign builder tool for partners - Non-marketing folks can use it (as well as the marketing ones) as a step by step process for delivering Microsoft aligned marketing campaigns to your customers

    Imagine the scene - Microsoft is running a marketing set of events and awareness to encourage customers to buy their technology. We tell customers that they need to work with SBSC specialists and point them to the bCentral web site. However, at the same time, you also get the materials you need from Microsoft to run your own campaign - be it post cards, handouts, telephone scripts, letters. And using a simple tool it will take you a few minutes to create the materials. Below is a walkthrough of how I built a campaign for SBS using 5 types of material (Telemarketing script, Postcard, Business Letter, e-Mail and Flyer) 1st off, you need to visit the Campaign Builder Web site and log in. This enabled you to choose the campaign that is right for you. You may notice it looked at the fact that I am a registered partner with the SBSC badge, so suggested the SBS Campaign (there are also campaigns for solutions that major in Office, Windows, CRM and so on). One I had selected the campaigns, it is simply a case of walking...
  • UK Research shows that small business owner managers are doing everything to avoid working at the weekend - is this good or bad news for IT suppliers?

    I came across this article which suggests that small business owner / managers are avoiding working at the weekend. The article is backed by research from Barclays Bank . There are a few facts that really sound out to me: The development and uptake of new technologies is having a positive impact on hours worked: - 46 per cent of businesses with internet access work a standard 5 day week, compared to just 35 per cent of those without. Owners of small and medium businesses in the UK work 24 hours longer each week than the rest of the UK workforce 43 per cent said they now will not work weekends compared to 36 per cent in 2003 and Sundays have become even more precious with only 29 per cent admitting to working on that day compared to 36 per cent in 2003. On average entrepreneurs are spending over 15 hours a week – equivalent to almost two full days for most workers – on administration. Six out of ten entrepreneurs feel that regulation is a barrier to doing business, particularly in larger SMEs, where...
  • Too technical to successfully sell or market you and your business and your capabilities - think again!

    I often find it interesting when talking to many small business partners about their business. These people are often very credible and capable technically, but struggle when it comes to "running a business" especially on some aspects of "marketing". I have been wondering how to offer credible assistance to partners that see themselves in this space, as often described by the book E-Myth Revisited - Why most small businesses don't work and what to do about it - people go in to business for a multitude of reasons, often to make money out of their skills (technical in the case of small businesses) - not to run a business. While on my hunt for information around this area I came across another of Susanne's wonderful blog entries on marketing . She once again articulated that everything you do leaves your customer with an impression of you - so best ensure that every employee (from you down) knows what impression you want to leave. The next thing is to understand some basic tools of being...
  • Great Training on Small Business+

    Small Business+ has been seen as something that might be scary for a few partners - is Microsoft trying to take away the very business that most partners are searching for? This is interesting as I was talking to one partner last week who said that the types of questions that SB+ sought to answer were the ones that when they charged the customer for the support, customer got upset. The reason for this was that when a customer phones up and asks a question that takes just 5 minutes to resolve, how do you bill them - per the 5 minutes, by the quarter of an hour. If you try to track all of these, you end up in a admin mess and often a costly one at that. Since the original concern, not much in the way of bad press has aired, so I can only assume this was not the killer many had assumed. Also add to the fact that we are working on how to give a pre-selected partner contact details to the customer means that this can become a support service for both the partner and customer rather than a burden to the partner. Now...
  • Updated Technology Assessment Toolkit – Understand your customers and deliver the right solution

    Hopefully you have all heard of the Technology Assessment Toolkit – if not, it is a great set of tools, whitepapers, presentations and other "stuff" to enable you to quickly take your customer through the thought process as to what technology can do for them and how you can deliver the value their business needs. One award submission to the Worldwide Partner Conference awards stated – "We make great use of the Small Business Technology Assessment Toolkit we received from Microsoft. This has proved to be an invaluable tool for us and our clients in outlining their business / IT requirements & defining the solutions. We provide an excellent service to our clients & they recognise this from the hard work we put in for every installation—from sales, design, installation & post-installation support—they know they are in good hands and we would never let them down." As to the actual contents of the toolkit: Ready-to-use "Business Assessment" guide Comprehensive...
  • Finding device drivers for Windows systems

    Every so often someone asks me how to get device "xxx" working. Obviously the 1st stage to this is to finding the right device driver. Sometimes this can be hard to track down - one thing to look for is the hardare ID from device manager. The ID is made up of the bus type, vendor, major and minor ids. You can do a search for the vendor ID on the internet and once you have that, try their site for a device driver. This is sometimes a long winded process, but normally yields results. One alternative that I spotted today to this was the Microsoft Technet site for drivers . This site has both Microsoft controlled and non-affiliated sites that can help with the device driver searching. When Vista comes along, searching for device drivers will be an even bigger goal of the Update function that ships in the box. ttfn David
  • David Overton moving to a solution / revenue based role (it means I need to help partners sell)

    Many people ask me what I do and sometimes they are amazed with the answer "I help Microsoft Partners build solutions that deliver value to their small business partners – for free". This is a great job and part of it is to engage with as many partners as possible to improve the quality and knowledge around the solutions that can be built upon Microsoft technology. This year my role has a slightly different focus, but the way I achieve it will have many similarities. It has becoming important for me to ensure that partners are not just technically capable, but also selling solutions, sometimes even offering their customers alternative licensing options to suit their business needs. Some may see this as me selling out in some way, but while I love technology, if it is not applied correctly and you and I can't make money out of it, then there is a limit to the business value of the technology. I will still be blogging, posting on both business and technical ideas, but also be discussing how to...

(c)David Overton 2006-23