http://192.168.2.20/blogs/doverton/archive/2011/11/16/manage-customers-with-windows-intune-and-microsoft-dynamics-crm-online.aspxAs a Microsoft partner (or customer), you can connect Windows Intune to MS-CRM to enable management ticketing from MS-CRM for client computers managed through Windows Intune. The details of how to configure this can be found at https://partner.microsoftenCommunityServer 2008.5 SP2 (Build: 40407.4157)