Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

David Overton — Tue, 05 Jun 2012 09:35:54 GMT

Janine,

first off, do not turn off the firewall - always a bad idea and especially if you are using the built in Microsoft one, it is not going to be the problem.

You can test the basic connectivity from your computer using telnet.

Open a cmd prompt and type telnet. If it does not work, it will need to be added and this can be done by executing the command:

pkgmgr /iu:"TelnetClient"

Then type

telnet <pop server name or IP address> 110

this should get you in. then if not prompted:

USER <username>

PASS <password>

Then LIST will show you a list of messages

RETR <n> will retrieve message number <n>

If all this works then Outlook may be an issue. If any of this fails then your mail server has the problem.

Thanks

David

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Janine — Tue, 03 Apr 2012 12:49:56 GMT

Hi David,

I have earthlink. I am running outlook 2007 on windows xp.

When I left work on Friday March 30th I could send and receive mail.

When I came in today I can only send and I cannot receive email from my earthlink account.

No one had been at my computer. I get my earthlink mail on another computer at home and on my android phone.

What happened and how can I fix it?

I have deleted my email account and added it again.

I have talked to earthlink they could not help me

All settings and ports are set exactly like my phone and home computer. I have turned off all firewalls. Nothing works.

Janine McHenry

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Dan — Fri, 22 Oct 2010 00:50:11 GMT

Windows Vista Home

Outlook 2007

I've read all this, tried switching settings/ports, tried calling my company, my company's email provider, bellsouth, but no one can get Outlook 2007 to send company email from Outlook - can't connect to outgoing server. Everything else is fine (receives and sends .bellsouth/.att/.yahoo email, recieves company email, but will not send with company email. Any other suggestions would be greatly appreciated! Thanks!

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

David Overton — Fri, 03 Sep 2010 22:16:16 GMT

Rajesh,

Windows 7 with Office 2007 would not have an impact. Could you forward me a bounce e-mail. I suspect it is your ISP that is causing the problem.

Please send to admin@davidoverton.com

Thanks

David

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

David Overton — Fri, 03 Sep 2010 22:15:12 GMT

Sandy,

How big is your PST file - I've seen this when the file is massive?

thanks

David

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Rajesh — Thu, 12 Aug 2010 06:15:10 GMT

I have problems with outlook 2007 pop configuration, When connected with some hotel connections mails are not being sent to our own domain, it bounces back. (All the other details checked like authentication,firewall port blocking etc)..

Is it because it is windows 7 with office 2007? Any fixes

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Sandy Stelter — Fri, 13 Feb 2009 02:19:50 GMT

David -- thank you for providing some help. I use Outlook 2007 and Vista Ultimate and since day one - mid 2008, Outlook will simply crash and a little bubble in the System Tray will say that it encountered an error and needs to fix itself. Outlook 2007 will simply not start back up for hours and sometimes days. I can't even get it to start in Safe Mode.

I've got Outllook Tool 2.1 which repairs the PST file - it says it is and sometimes Outlook will then load but most of the time it doesn't. I've deleted add-ins to no avail. I'm a small business owner and having Outlook 2007 for days is really a problem.

Do you have an recommendations or fixes? I know other professionals who are having the same problem. Outlook crashes and will not load until it's ready. Very frustrating!

Thanks.

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Hugh Byars — Mon, 26 Jan 2009 19:26:18 GMT

am having the exact same issue as Richard Walthers posted above, in August 2007and Lori Decter & Jose Moran, posted in October of : I noted several others reporting difficulty in sending large files. I am having the same problem, anything over 500KB sits in the outbox unsent until I delete the message. This is a serious issue when your work requires transmitting large graphic files. I have seen no solution posted.

Is no solution available?

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

sandy — Wed, 22 Oct 2008 02:40:49 GMT

i get the error message of 0x800ccc81, it didn't happen when i first set up my outlook 2007. worked at home but now that i am traveling for business, my outgoing e-mail DO NOT work when i am connected to hotel's wireless connection......it's making me crazy. I am not goood w/ computers at all, pls give me step by step instructions...thank you. also, if it would help you, outbok is empty but it shows that i am sending messge 1 of 4, then the error message shows. i am also experiencing difficulties when sending large files (over 1/2 meg), it gets stuck in the outbox but it's actually sent out. i need to send to my own hotmail account just to make sure.....pls help

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

George — Wed, 24 Sep 2008 23:49:45 GMT

My wife's company provided her with a new Dell laptop reasonably well powered running XP and Office 2007. Outlook ran well for several months but has become a major productivity problem recently. While receiving messages from the corporate server, all other functionality appears to hang. It may take twenty to 30 seconds to receive four or five messages of 400KB total. I have disabled all of the add on's except for a few. Media Direct it was not installed on this computer by Dell. I have moved messages from the inbox to other folders . The PST file is only 500MB in size. Does anyone have other ideas on what might be the solution to this problem? Thanks much.

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

frodofrod — Mon, 22 Sep 2008 11:29:53 GMT

I have a problem with Outlook 2007 and Yahoo/BT which is similar to the above but subtly different.

Most of the time all works fine, but every now and then a specific message will fail to downlaod, and blocks all other downloads. After 5 mins (timeout is set to 4, but hey, so what?) the receive fails. Next run, same happens again, and again, Sometimes the message is actually downloaded, sometimes not, so I may end up with dozens of copies. Sometimes it does successfully complete, and all is well again. If I remove the offending message from the server inbox using webmail, all is OK. Put it back, same problem. No obvious common factors in the messages that cause this. Same happens on my wife's pc and account, but she has Outlook 2003. First happened in Novenber 2007. No useful response from Yahoo. Any ideas?

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Tara — Wed, 03 Sep 2008 11:15:36 GMT

hello please help i have set up my outlook 2007 email but when sending emails all my replys got to my boss not me so not sure if i have set this up right. we are using virgin pop3. blueyonder thanks

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Mobin Patel — Thu, 21 Aug 2008 19:04:40 GMT

okay been messing around with outlook 2007 for two days now

like everone could recieve but not send

finally got some settings to work!!

these are

name: name

e mail address: name@yahoo.co.uk

incoming mail server: pop.mail.yahoo.com

outgoing mail server smtp.mail.yahoo.co.uk

username :username (without@yahoo.co.uk)

password:password

outgoing server: requires smtp, ticked and use same settings as incoming

advanced: pop3 port 995, ssl ticked, smtp port 587 encrypted connection, AUTO

and it worked for me and i am not touching the settings again!!!

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Madman — Sat, 12 Jul 2008 18:17:00 GMT

I am trying to configure Outlook 2007 to POP email from a Bellsouth account. I have previously configured this account on an Outlook 2000 box and it works just fine for several years now. With 2007 I am able to download all incoming mail but I am not able to send any mail no matter the size and I get a send error from Outlook. I tried calling Bellsouth and they were no help. I also tried calling Dell and Microsoft but neither were able to give me any suggestions to fix the problem. I am about to go mad with this stinking machine and software!!!

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Ciro — Tue, 08 Jul 2008 12:49:39 GMT

I need an answer please. when i try to empty deleted items folder in outlook 2007 i get " the messaging interface has retuned an unknown error. If problem persists restart outlook. What do I do to resdolve this problem?

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Terrie Riley — Mon, 30 Jun 2008 03:25:21 GMT

I am having the reverse problem. I just bought a new computer with vista and outlook 2007. I am using Cox. I cannot send e-mails. When I test, I get the error that the server cannot be found. I can delete mail in the outbox, if it does go it comes back undeliverable. Cox and Acer could not help. Your thoughts would be appreciated.

Terrie Riley

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

J. Key — Fri, 20 Jun 2008 14:22:31 GMT

I'm at my wit's end, I've called everyone can think of to no avail.

MS Outlook Express holds my outgoing emails in the out box and then sends them to the recipient every 2 minutes withou ever indicating to me that they've been sent. I've upgraded my virus software, bought an error expert program, called MS (which ended in them having me uncheck a box in the accounts/advanced section and worked momentarily but then stopped working after right after) I've contacted my ISP and they didn't have a clue. I'm about to fork out for a geek. Please help. I work from home and this computer is 100% of my income.

Thanks

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Peter Iddon — Fri, 13 Jun 2008 12:09:00 GMT

I have been having problems with Outlook 2007 and stumbled across this page. Although I didn't find a solution to this problem, I might be able to help those that have been suffering from the "multiple copies of sent email":

I read somewhere else that this can occur for emails above a certain size causing a server timeout, and is affected by email server usage/speed and internet connection speed/usage. In Outlook 2007, go to Tools > Account Settings and double-click on your account. Click on More Settings and then the Advanced tab. Increase the Server Timeouts slider to the maximum (10 minutes).

I don't know if something similar would work for other versions of Outlook.

PS. David, you're a credit to Microsoft!

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Eric Doughty — Fri, 13 Jun 2008 07:59:36 GMT

David I was hoping that you can help, I use BTYahoo to send/rx e-mail but want to use Microsoft Outlook 2007, I can receieve e-mail into my Outllook Account but when I attempt to send get a pop up box asking me to confirm my password and the e-mail is placed in the Outbox and never transmitted. I have tried sending a test but to no avail I am using an Acer 9300 Aspire laptop and VIsta. Nothing I seem to do resolves this issue and help files with BTYahoo do not cover Microsoft Outlook 2007. Help !

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

vicki — Tue, 27 May 2008 03:15:58 GMT

I started experiencing issues with Outlook 2007 over the last month or so, as well. I’ve been using it since October last year when I bought a new PC. Receiving is working fine but sending is another thing. I keep getting preparing to send/receive but nothing happens. I’ve deleted my account and recreated and it works for a day and then stops again. On occasion, I’ll get an error prompting that it can’t find the server and other times, I get send/receive complete but nothing leaves the outbox. Today, people have said they’re receiving my emails but they’re still sitting in my outbox and my sent mail is empty. I blind carboned myself on a few and haven’t received those. I have Earthlink and if I go to web mail, it’s fine. I prefer Outlook because I save my email as .msg files and can’t save files on webmail.

Any suggestions for a fix?

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

ali — Sun, 25 May 2008 10:56:09 GMT

Hello, I am using yahoo small business email and i configure outlook 2007 to send and recieve mail. i have PST file of that account which i export it but when i do send and recieve it download all the email from the begaining, can u guide me what should i do.

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Charles Levine — Wed, 21 May 2008 09:58:26 GMT

Ok, now I feel really stupid. Thought I'd just triple check against my wife's settings after sending my post and discovered I'd forgotten to change the outgoing port number.

Clearly I needed your intellectual power to nudge me in the right direction!

Thanks.

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Charles Levine — Wed, 21 May 2008 09:39:44 GMT

Hi David,

My problem appears to be similar to everyone else's but here goes...

Running XP SP2, Office 2007, SQL Server 2005, Kaspersky Anti-Virus 7.0 My pst file is 601Mb. A week ago my laptop died - thankfully I was aware of its impending demise and backed everything relevant to my NAS box. I'm now using an older laptop as above (the only difference is my own laptop didn't have SQL Server).

I use O2 broadband as my ISP and 1and1 as my mail & domain host. Since setting up outlook on the older laptop I can receive e-mails no problem but am unable to send any (reply, forward or new; with or without attachments) and get a 0x800ccc0f error message. My wife uses outlook 2007 on Vista and has no problems and I've checked and re-checked the settings and there's not a dot out of place.

help?

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Keren Winmill — Fri, 09 May 2008 17:28:08 GMT

David,

Can you help? I have just bought a new laptop with Outlook 2007 installed. I use BT as my ISP but I run my consultancy using a domain name and e-mail provided by fasthosts. Business mail comes in to my Outlook using that address fine, but I cannot configure outlook to appear as if my replies are coming from that address. I have configured it in exactly the same way (my son has my old laptop so he has given me the settings) but it doesn't work. Oulook 07 allows you to put in a "reply to" option but it doesn't show up in the header of sent e-mails.

Any ideas? Many thanks. It is frustrating

re: Outlook 2007 POP3 performance issues and potential fixes - Roundtrip Solutions Blog

Alan McQuillan — Tue, 29 Apr 2008 12:06:36 GMT

Sorry for being stupid above!It should read that I have Office 2007 and Norton 360!