How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

john — Thu, 23 Jun 2011 17:52:55 GMT

I am facing the same problem with SBS 2011 and Exchange 2010. I followed the procedure above, but the Contacts still do not appear in the list of people to choose from when I'm building Distribution lists. Can you help me?

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

jnelconcpath — Tue, 14 Dec 2010 02:20:58 GMT

I know this is very old, but I had to comment. The reason the contacts aren't showing up in the GAL is because of the changes Microsoft made with SBS 2008 and Exchange 2007. In SBS 2003, you used to be able to add an external contact right from within AD and it would add an email address to the GAL with the permission of Exchange 2003. WIth SBS 2008 and Exchange 2007, you will find a container under Recipient Configuration (in the Exchange 2007 console) called Mail Contact. This is where the contacts now need to be created in order to have them show up in the GAL.

The relationship between AD and Exchange was altered in SBS 2008.

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

Rob Abdul — Thu, 08 Jul 2010 15:57:52 GMT

That's for this David.

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

Jeff — Thu, 03 Apr 2008 18:10:04 GMT

Hi David,

I just added 2 new Contacts with external email addresses in AD. I cannot get them to show up in the GAL. I have other external contacts set up that do show in the list - everything looks the same on the 2 new ones.

The changes have replicated out to the other servers, I just can't figure out why the don't show in the list.

Any ideas?

Thanks,

Jeff

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

David Overton — Thu, 01 Nov 2007 00:04:44 GMT

Don, you can add as many contacts as you want.

ttfn

David

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

Don — Fri, 26 Oct 2007 11:57:43 GMT

Is there a limit in SBS to the number of external contacts that one can add?

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

David Overton — Sun, 29 Apr 2007 22:11:33 GMT

Terinea,

each persons address list in Outlook is their personal list. The active directory is designed to be a list of user, computers and other settings related to the running of the Network. For this reason the two are kept seperate.

thanks

David

re: How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

Terinea Tech Tips — Tue, 24 Apr 2007 13:12:37 GMT

I don't understand why I can't add new contacts directly from my outlook to the Active Directory?