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Outlook access using RPC HTTP

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Top 50 Contributor
Points 73
abbeydale Posted: Mon, May 22 2006 6:06 PM

SBS2003 with all latest SP's etc.

Client with Outlook 2003 all latest SP's etc. Client has never been on the domain and has the servers certificate installed.

Whenever the client tries to connect to the exchange server I get the error message "The connection to the Microsoft exchange server is unavailable. Outlook must be online or connected to complete this action".

I can access the server and OWA using remote connection fine. As far as I know all the necessary ports are open. 443 444 etc so I don't think it is a firewall issue. Someone else thinks there *may* be a switch that needs to be turned on in Exchange but I hav'nt seen this written anywhere.

Everything works fine except for connecting Outlook via RPC HTTP.

Any clues as to what may be missing?

Cheers
A

  • | Post Points: 21
Paulie replied on Mon, May 22 2006 8:47 PM

I realise this might be an obvious suggestion, but have you made sure the

"Outlook via the internet"

Option is ticked in the Configure E-mail and Internet Connection Wizard?

  • | Post Points: 21
Top 50 Contributor
Points 73
abbeydale replied on Mon, May 22 2006 10:04 PM
All ticked. :-(
  • | Post Points: 5
Top 50 Contributor
Points 73
abbeydale replied on Mon, May 22 2006 11:21 PM

Finally found it Big Smile [:D]

 

My Outlook connection settings were set to "Manually  control connection state" and default connection state was "connect with the network". Changing it to "Automatically detect connection state" cured it.

I would have thought "connect with the network" would have worked though.
I have never changed these settings before so I assume "Automatically detect connection state" is not the default. Can someone confirm this for me please?

  • | Post Points: 21
Top 25 Contributor
Points 220
Joe replied on Wed, May 24 2006 12:10 PM

On every install we have configured 'Automatically detect connection state' is the default.    We have setup hundreds of clients using outlook rpc http and have never had to change the connection state.

I'm not an authority but I would be very surprised if it wasn't the default.

Have you ever had a dial-up that could have changed this?  Not sure why the 'Connect with the network' option hasn't worked, but I've never tested it.

 

 

  • | Post Points: 21
Top 10 Contributor
Points 84,756

Auto is the default setting, so something/one has changed this settings.

 

ttfn

 

David

  • | Post Points: 5
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