Channel Expo Show presentations - Windows Vista, Office 2007 and Windows Server (SBS, Naked, Home Server and Longhorn) sales slides

doverton — Fri, 06 Apr 2007 13:39:00 GMT

If you visited the Channel Expo show this year then you probably saw one or two Microsoft presentations on desktop and server solutions. James Akrigg and Matt McSpirit provided the desktop entertainment while I covered off what servers we have out there and what is coming in the near future.

We promised the slides and here they are:

Desktop (Windows Vista and Office 2007)- Office 2007 PowerPoint

Desktop (Windows Vista and Office 2007)- PDF

Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - Office 2007 PowerPoint

Server (SBS, Windows Server 2003 R2, Longhorn and Home Server) - PDF

James has an amazing blog (Out of Office) at http://blogs.technet.com/outofoffice

Matt touches many aspects of desktop technology including that for small business at http://blogs.technet.com/mattmcspirit

Have a look at the blogs and enjoy the presentations.

ttfn

David

Technorati tags: Channel Expo, Vista, Office 2007, SBS 2003, Nakes Servers, Home Server, Longhorn

I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

doverton — Mon, 19 Feb 2007 23:26:51 GMT

I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault".

Now, if you have got up off the floor, let me give you a few examples.

I say "contact our customer support" and you say "I don't have time". Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it. We haven't been able to identify it yet, so need your help
I say "There is no OEM media, get over it" and you say "I need OEM media to do my installs". OK, I can't fix this one. I do understand where you are coming from. If I were to share the fact that in the UK, which is a low piracy country, our tests so far have shown between 10-15% of all copies of Windows are pirated and many come from Action Packs and other OEM keys, does that help understand why this is such an issue? I do wish I could give you back OEM media, but I've been told it is just not possible. While Microsoft did publish the changes coming, I now get the impression that many did not realise that this was linked to the change in qualifying an upgrade, making the process different to Windows XP

The list goes on, however why did I even start this? Well a man I respect lots is Joel. I started reading his latest filing:

"Now I was fuming. Squiggly lines were coming up out of my head. I was a half hour late to work and had to go to the locksmith for a third time. I was tempted just to give up on him. But I decided to give this loser one more chance."

"Seven steps to remarkable customer service
http://www.joelonsoftware.com/articles/customerservice.html

It then carries on:

I stomped into the store, ready to unleash my fury.
“It still doesn’t work?” he asked. “Let me see.”
He looked at it.
I was sputtering, trying to figure out how best to express my rage at being forced to spend the morning going back and forth.
“Ah. It’s my fault,” he said.
And suddenly, I wasn’t mad at all.
Mysteriously, the words “it’s my fault” completely defused me. That was all it took.

Potentially wise words from the sage. I mean what I say

have a great day

David

Search results matching tags 'System Builder Information' and 'Windows Server 2003'

Channel Expo Show presentations - Windows Vista, Office 2007 and Windows Server (SBS, Naked, Home Server and Longhorn) sales slides

I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault