One of the groups I read is the MSSMALLBIZ group on Yahoo! Groups......

Someone posted up today on how to offer Remote Assistance. Well, whadya know? This is one of those things I'd never clicked existed in Small Business Server 2003. <fx off>Tut, tut</fx off>.

Vlad Mazek (of SBS Show fame) then posted on how he'd been alerted to a really cool way of offering Remote Assistance without having to go to Server Management. He's blogged about it here:

http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html

(BTW there are some extraneous spaces in the URL on Vlad's site. Remove those otherwise it doesn't work!)

Not knowing about Remote Assistance <fx off>Tut, tut</fx off> I hadn't realised you can use it to help some one in a Terminal Server session as well as on a desktop. Is that good or what

As I said, funny how you stumble across things isn't it........