Richarde: Ricard00 I overcome this by not selling hardware (or software). I specify it, source it and then get the customer to pay for it direct (usually to dell with whom I can usually negotiate a good deal). I then charge the customer my time for doing that, plus, of course the time to setup and administer their network. I find that this gives me as much profit as the (tiny) margins on hardware would provide, and it is always 'someone elses box' so if things are wrong with the hardware you don't get quite so tarnished. It's an approach which has worked for me for the last five years, and I have never had a customer question it. It is also a nice feeling that all the money that drops through your letter box belongs to you (and the taxman) and not a load of creditors.
Ricard00
I overcome this by not selling hardware (or software). I specify it, source it and then get the customer to pay for it direct (usually to dell with whom I can usually negotiate a good deal). I then charge the customer my time for doing that, plus, of course the time to setup and administer their network.
I find that this gives me as much profit as the (tiny) margins on hardware would provide, and it is always 'someone elses box' so if things are wrong with the hardware you don't get quite so tarnished.
It's an approach which has worked for me for the last five years, and I have never had a customer question it. It is also a nice feeling that all the money that drops through your letter box belongs to you (and the taxman) and not a load of creditors.
Rich hi, we do the same for clients with credit reports that don't quite make the mark. Making the sale is the skill, the delivery (and payment) is (usually?) more simple.
But certainly make a charge for the time & effort. G
Great news, Virtual Server just got a lot cheaper - about $0, or when travelling over the pond £0 :-)
ttfn
David
(c)David Overton 2006-23