Office 2007 retal version included in Action Pack?

Reply

Tone replied on Thu, Mar 15 2007 12:27 AM

rated by 0 users

Hi David,

Didnt realise there was a forum here :)

I am getting the following error when running "setup.exe /admin" from my network installation point or DVD.

"Files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product"

This error should only appear when running the Office Customization Tool from a retail version, so I am wondering if the correct version been shipped on DVD Part no. X13-35827 EN Microsoft Office Enterprise 2007.

Using Procmon it would seem "setup.exe /admin" is missing 70+ files:

G:\Updates\OSETUP.DLL
G:\Updates\ESETUP.DLL
G:\Updates\SVRSETUP.DLL
G:\Updates\WSSSETUP.DLL
G:\OSETUP.DLL
G:\ESETUP.DLL
G:\SVRSETUP.DLL
G:\WSSSETUP.DLL
G:\ACCESS.EN-US\OSETUP.DLL
G:\ACCESS.EN-US\ESETUP.DLL
G:\ACCESS.EN-US\SVRSETUP.DLL
G:\ACCESS.EN-US\WSSSETUP.DLL
G:\Catalog\OSETUP.DLL
G:\Catalog\ESETUP.DLL
G:\Catalog\SVRSETUP.DLL
G:\Catalog\WSSSETUP.DLL
G:\ENTERPRISER.WW\ESETUP.DLL
G:\ENTERPRISER.WW\SVRSETUP.DLL
G:\ENTERPRISER.WW\WSSSETUP.DLL
G:\EXCEL.EN-US\OSETUP.DLL
G:\EXCEL.EN-US\ESETUP.DLL
G:\EXCEL.EN-US\SVRSETUP.DLL
G:\EXCEL.EN-US\WSSSETUP.DLL
G:\GROOVE.EN-US\OSETUP.DLL
G:\GROOVE.EN-US\ESETUP.DLL
G:\GROOVE.EN-US\SVRSETUP.DLL
G:\GROOVE.EN-US\WSSSETUP.DLL
G:\INFOPATH.EN-US\OSETUP.DLL
G:\INFOPATH.EN-US\ESETUP.DLL
G:\INFOPATH.EN-US\SVRSETUP.DLL
G:\INFOPATH.EN-US\WSSSETUP.DLL
G:\OFFICE.EN-US\OSETUP.DLL
G:\OFFICE.EN-US\ESETUP.DLL
G:\OFFICE.EN-US\SVRSETUP.DLL
G:\OFFICE.EN-US\WSSSETUP.DLL
G:\OFFICE64.EN-US\OSETUP.DLL
G:\OFFICE64.EN-US\ESETUP.DLL
G:\OFFICE64.EN-US\SVRSETUP.DLL
G:\OFFICE64.EN-US\WSSSETUP.DLL
G:\ONENOTE.EN-US\OSETUP.DLL
G:\ONENOTE.EN-US\ESETUP.DLL
G:\ONENOTE.EN-US\SVRSETUP.DLL
G:\ONENOTE.EN-US\WSSSETUP.DLL
G:\OUTLOOK.EN-US\OSETUP.DLL
G:\OUTLOOK.EN-US\ESETUP.DLL
G:\OUTLOOK.EN-US\SVRSETUP.DLL
G:\OUTLOOK.EN-US\WSSSETUP.DLL
G:\POWERPOINT.EN-US\OSETUP.DLL
G:\POWERPOINT.EN-US\ESETUP.DLL
G:\POWERPOINT.EN-US\SVRSETUP.DLL
G:\POWERPOINT.EN-US\WSSSETUP.DLL
G:\PROOFING.EN-US\OSETUP.DLL
G:\PROOFING.EN-US\ESETUP.DLL
G:\PROOFING.EN-US\SVRSETUP.DLL
G:\PROOFING.EN-US\WSSSETUP.DLL
G:\PUBLISHER.EN-US\OSETUP.DLL
G:\PUBLISHER.EN-US\ESETUP.DLL
G:\PUBLISHER.EN-US\SVRSETUP.DLL
G:\PUBLISHER.EN-US\WSSSETUP.DLL
G:\ROSEBUD.EN-US\OSETUP.DLL
G:\ROSEBUD.EN-US\ESETUP.DLL
G:\ROSEBUD.EN-US\SVRSETUP.DLL
G:\ROSEBUD.EN-US\WSSSETUP.DLL
G:\Updates\OSETUP.DLL
G:\Updates\ESETUP.DLL
G:\Updates\SVRSETUP.DLL
G:\Updates\WSSSETUP.DLL
G:\WORD.EN-US\OSETUP.DLL
G:\WORD.EN-US\ESETUP.DLL
G:\WORD.EN-US\SVRSETUP.DLL
G:\WORD.EN-US\WSSSETUP.DLL
C:\Temp\SetupExe(200703121655048B4).log
G:\ose.exe
G:\Updates\Office.*

I think there is a problem with my media so I contacted [email protected] and they told me to contact https://partner.microsoft.com/40001608 so I contacted https://partner.microsoft.com/40001608 and they told me to contact [email protected]

I am a little confused as to who I should be emailing to try and fix this, should it be maps or partner?

Thanks,

Tony

Reply

Tone replied on Tue, Apr 24 2007 2:18 PM

rated by 0 users

The Action Pack is missing the \admin folder and has r (retail?) suffix on these files\folders and uses a retail key..

Action Pack media,
\Enterpriser.WW
\Enterpriser.WW\EnterpriserWW.msi
\Enterpriser.WW\EnterpriserWW.xml

Enterprise media,
\Admin
\Enterprise.WW
\Enterprise.WW\EnterpriseWW.msi
\Enterprise.WW\EnterpriseWW.xml

Maps adviced me to raise a pay support call....

It would seem its a vain attempt to stop piracy??