When we launched MS CRM, the world was wise and fair and rightly said that CRM was great for customer relationships, but perhaps only fair to good for the gentle, overworked sales person on the road. To this end, various ISVs brought out tools that would enable PDAs to work with MS CRM. Microsoft took this feedback on-board and indeed a new CRM client
One of the recent heated discussions has been around the services that Microsoft has started to offer to consumers and small businesses. Last night at the Thames Valley Partner Group I was asked in Microsoft was going to start servicing customers directly. This was then followed by Matt's presentation ( http://www.axxis.com ) on SLAs and much discussion
I often tell people about organisations that have outgrown their SBS system. Many people are not aware that the answer to this problem is the Transition Pack. For those who are, they often worry about "what is involved" and "how long will it take". Believe it or not, I have not used the transition pack yet, so while my copy is on order, I thought that
I just came across this place to register for info on betas via Technet. It may well be worth signing up. Since I already run Office 2007 & Windows Vista, I can wholeheartedly say these are great productivity tools. Exchange 12 has so many fabulous features that I can't wait. The down side is that Exchange will not ship for SBS until after Windows
Expect more photos to surface, but Susanne has put some some up on her personal blog (did you know she has 3). Anyway, photos of the gang - http://spaces.msn.com/susannedansey/photos/ . Just don't ask why it looks like I am hopping in one of them - it was one of those timing shots. I forgot my camera, so no photos from me. Expect to see other photos
Not thta I wish for this to turn into a "look over there" type of blog, I read the article http://www.vladville.com/2006/04/your-potentialour-passion-they-took-r.html at Vlad's site (he also does the podcasts at www.sbsshow.com . Anyway, I am always telling people the market is changing and he talks about this - we need to constantly find new business