[updated 24th January 2009 with new download location for x64 systems] [updated 31st December 2009 with Windows 7 information] I have been asked this question several times and finally dug into the system to make it work. N.B. while this will work with Windows 7 the "agent" will have a pink background. Given the age of this technology it is unlikely to be fixed. The solution The Office Assistant relies on some "agent" technologies. To fix this we need to install the agent technologies and then copy a DLL across. Since I was playing around it is possible that there is an extra step or two that is not actually needed, but since this is a small process and simple to do I don't think it will do any harm. What is more, I was not about to rebuild a system, load Vista and Office 2003 just to see if I could remove a 10 second step :-) Download the MSAgent technology from http://www.microsoft.com/msagent - select the CORE files, so for me that was this item - Download the Microsoft Agent core components...