Hi, I don’t run my own business offering support to customers, but I thought I would put out a suggestion, since some partners have asked me “how do I make money from the cloud?” Before I start I really do have to stress that this is NOT MY DAY JOB and that my opinions here are MINE and not those of Microsoft. They may align, they may not, but I have been thinking about this and wanted to share MY thoughts and then see what others had to say about it. There are so many answers and depending on the customer, the answer may well be “you can’t, not yet.” However, I’ve tried to draw 3 comparison graphs on how I see things changing. I mean, the number of times I’ve heard SBSC partners say “I want the management functionality of SBS, but I don’t want Exchange”, well, we have that with SBS Essentials now. There are other times when customers don’t visit the office often enough and while Direct Access can solve some problems, only if the customer has the infrastructure for it. If not, unless a...