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I hate doing things that you ask for, but then ignore, while the successes are very sweet indeed

Hello,

time for a bit of a rant.  I really enjoy trying to please this community and doing the things you ask for.  People often spend more time telling me what we should be doing rather than what is good or great about what I/we do already.

So, a couple of things have come up recently, and while we are trying to make them happen, the take-up has been low and it makes we wonder if perhaps we should stop.  Brave talk, but perhaps we need to ask the question "are you really, really, really sure you want this?" a bit more before we try to please.

Here are a few of the requests that when we try to do things I don't see movement on - I would love to hear if they are plain wrong, delivered in the wrong way, missing a crucial element etc:

  1. Technical chat - we have a live meeting booked where I will answer a bunch of "why don't you", or "how can I" type questions.  Information can be found at http://go.microsoft.com/?linkid=4622546 - if you want me to discuss certain technology areas, please sign-up and send the question area and I can move this forward.  I don't want a handful of questions, I want lots, so start to push them in by mailing them or leaving on the forums on this site!
  2. Please put on more training nearer my location... where the location can be anywhere from London to Aberdeen.  We do more of this - the ignite tour touches 17 cities, a major boost from our sometimes lower number, however some of these are struggling to get 5 people signed up - so perhaps those locations should be dropped, or the content is wrong - let me know!!
  3. Training to help me sell better and make my life easier - at the moment this is in 4 or 5 locations around hte UK, but again I just don't see enough people wanting it - have a look at http://www.microsoft.co.uk/events/net/EventDetail.aspx?eventid=8357 if you are interested in this - it is also part of becoming a Premium SBSC partner which then provides more info on even more areas.  Then there are the courses around the 70-282 exam - we provide them, so come along - see  http://www.microsoft.com/uk/partner/sbsc/join/default.aspx for more info on the exam, test exams, training etc.

Now in fairness, there have also been some huge successes - The SBSC community day - you loved it, I loved it and I think it is definitely one to be improved on.  I hope that the SMBNation (http://www.smbnation.com) Amsterdam event will be similar - I am giving a session on extending SBS 2003 for your customers benefit. And finally, putting up this site appears to be seen as a good step - so we have a balance - with your help I can tip the scales!!

OK, so enough of a rant - it is late, so this might have to be editted in the morning, but hopefully it will at least get some of you to speak out and tell me what you want more of, and what I need to put to rest!

ttfn

David


Posted Sun, Mar 12 2006 1:06 AM by David Overton

Comments

Tonyp wrote re: I hate doing things that you ask for, but then ignore, while the successes are very sweet indeed
on Thu, Mar 16 2006 8:15 PM
I signed up for all three Ignite events without looking closely enough at the details. My nearest venue was Birmingham, two hours drive away. When I realised that the events were only two hours long I cancelled, with traffic I was looking at maybe five hours driving for two hours of event. It just didn't make sense. I realise that being out in West Wales I am not exactly typical but for me only full days really make any sense but then I have to be really picky to justify the time. I do appreciate the dilema David, can't please all of the people all of the time etc. etc.
Personally I would give up my time for technical training any day, much more than sales or product awareness stuff. I am happy to read about these things but when it comes to technical training nothing beast face to face tuition.
TrackBack wrote http://sbsbpi.co.uk/phpbb2/viewtopic.php?t=407
on Thu, Apr 13 2006 8:16 PM

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