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Business Contact Manager (BCM) on Office 2007 error and the .Net framework

I got an e-mail a few week back that showed a customer getting the following error with BCM:

"Business Contact Manager failed to load".
"Business Contact Manager failed to initialize Common Language Runtime Class not registered

I was not able to respond timely, but I did get feedback that the issue was caused by a problem with the installation of the .Net framework.  Updating and re-installing the framework fixed the problem.  The partner that solved the problem was Pat Summers of PCS Enterprises in the US :-)

 

ttfn

David


Posted Fri, Aug 31 2007 10:07 AM by David Overton

Comments

Jerome Sandifer wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Wed, Apr 16 2008 4:51 AM

I recently ran into an issue where Microsoft Outlook 2007 gives the user an error message immediately after the program has been opened.  And it just continues to pop up the same error time after time, even if you click “OK”.  The error message is “Business Contact Manager failed to initialize the Common Language Runtime ECall methods must be packaged into a system module”.  There was almost nothing that could be done about the error message.  I tried everything logical, and nothing would work.  I ended up finding the fix for this issue.  Here are a list of steps.  The first couple of steps can probably be omitted, however I will include them anyway, as this is the exact approach I took when finding the resolve.  I first downloaded the “Windows Installer CleanUp Utility (Tool)”.  I then selected to remove the installation databases for the following products:  .NET Framework 1.1, .NET Framework 2.0, and Outlook 2007 Business Contact Manager.  After removing these 3 databases, I then rebooted the system.  Afterwards I went to Add/Remove Programs, and clicked “Change/Remove” on the .NET Framework 2.0 and it reinstalled it automatically.  I then downloaded and installed .NET Framework 3.5.  Afterwards I rebooted the system, and not only did Microsoft Office 2007 start back working normally, but also QuickBooks and a few other programs on the customer’s machine that had recently stopped working.  Apparently a recent MS Update caused the issue.  There was ironically an Email in the customer’s Inbox from Quickbooks outlining the details of the Microsoft Update, which one caused it, and a proposed fix.  However we were unable to see that as we were unable to open Outlook normally!

Trey wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Mon, Apr 21 2008 9:18 PM

Do you know anything about hosting BCM in Sharepoint or a sharepoint template for BCM?  Is this possible?

David Overton wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Tue, Apr 22 2008 10:22 AM

Trey,

I don't know of anything that joins the two together, however Office Live does have a BCM type template in the tool

thanks

David

Eddy wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Thu, Jan 22 2009 2:07 AM

Clean your registry. You have invalid bcm entries that got to be deleted.

1. Try any registry cleaner program

2. Reboot

Good luck. I encounter the same issue. It took me a while to figure it out. There are corrupted BCM entries in the registry

Sarah wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Thu, Jun 11 2009 4:13 AM

When im trying to link emails to a contact in Business Contact Manager via Manage E-mal Auto Linking the Search and Link Field is unavailable.

PLEASE HELP before i go senile!

Thanks

GScully wrote re: Business Contact Manager (BCM) on Office 2007 error and the .Net framework
on Thu, Jan 28 2010 11:26 PM

I fixed the BCM error by going to "help" -> Disabled Addons and enabling BCM, somehow an update or something caused it to get disabled. Then restart Outlook.

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