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  • IIS and SSL troubleshooting tools from Microsoft

    WFetch 1.4 A tool aimed at helping resolve problems where the browser is unable to connect to a Web site. SSL Diagnostics Version 1.1 (x64) Download this troubleshooting tool for Internet Information Services (IIS). SSL Diagnostics Version 1.1 (x86) Download this troubleshooting tool for Internet Information Services (IIS). Technorati tags: IIS , support tools , SSL , browser

  • Debug Diagnostic Tool v1.1 - troubleshoot hangs, slow performance, memory leaks and crashes in any Win32 user-mode process

    I saw this and thought of you :-) Seriously, if you are trying to resolve these issues then these tools can be very useful indeed. Debug Diagnostic Tool v1.1 The Debug Diagnostic Tool (DebugDiag) is designed to assist in troubleshooting issues such as hangs, slow performance, memory leaks or fragmentation, and crashes in any Win32 user-mode process. The tool includes additional debugging scripts focused on Internet Information Services (IIS) applications, web data access components, COM+ and related Microsoft technologies. Source: Download details: Debug Diagnostic Tool v1.1 ttfn David

  • Download details: Business Desktop Deployment 2007 (BDD) - Deployments for Vista and Office made simpler - not for very simple / very small customers

    In theory, BDD is not for what MS calls small business customers - i.e. less than 25 PCs, but for some the tools are amazing. The BDD is described as: "A tool that provides the depth of guidance and tooling to make the Windows Vista and 2007 Office system deployment process predictable and scalable. Many of the tools and guides within BDD 2007 can even be used throughout the desktop management life cycle to provision new users, maintain images, and centrally manage drivers and applications. BDD 2007 also introduces the new Deployment Workbench, which enables users to build and manage multiple OS configurations, define network deployment points and network shares, inject drivers, attach language packs, and chain applications. It even helps generate ISO and WIM images using Windows PE that can be deployed in a networked environment or using DVDs offline. BDD 2007 also alleviates much of the scripting requirements of previous BDD versions by incorporating a stand-alone task sequencer derived from System Center Configuration...

  • Need a machine to practice or simulate Windows Server, Exchange 2007, SQL 2005 or ISA 2006? Download the pre-configured VHDs for these virtual machines

    I am sure you have seen these already, but if not, these are great tools to help when you quickly need a machine to test something on, or spend longer learning about a product. I know you can get the disks in the action pack, but then you have to load it up on a PC or VPC - this saves you all the trouble. Windows Server 2003 R2 Windows Server 2003 R2 helps to simplify branch server management, can improve identity and access management, helps to reduce storage management costs, provides a rich Web platform, and offers cost-effective server virtualization. In this VHD, you'll have the opportunity to road-test new and improved features and functionality of Windows Server 2003, including management and usability enhancements to Active Directory. Exchange Server 2007 Learn how to take advantage of key features of Exchange Server 2007. This VHD provides an exploration of Active Directory and the new features in Exchange Server 2007, new features in Outlook Web Access 2007, enforcing compliance and retention policies...

  • Remote Desktop issues and a hotfix - information from Susan B again

    You can tell I am in catch up mode on the blog today. Just saw the article If you do remote support of servers - I think you need to call for this hotfix on Susan's Blog and decided this is something we all need to include into our patching cycle this month, so go and request the hotfix. ttfn David

  • How patching should be done for all servers and clients - by Susan Bradley (super Jedi)

    I still fear Susan and what she would do if I ever made a serious security blunder. Luckily for me, I haven't yet. I also love the way she tells you the way it should be and makes it easy. I went through the process of evaluating my patches and then installing those I thought were needed (I do have some Office components on my test server, but I am hoping she will let me off for that). I was thinking on how to write this up when I say Susan's entry The risk evaluation of patching and saw she put it exactly how I would have done. What is my message - use her process and your customers will be as safe as can be expected. In fact, I applied the IMF patch immediately, which resulted in Exchange being offline for a few minutes, which when using Outlook 2003 or 2007 is no biggie at all. ttfn David

  • Microsoft acquired Win Internals (SysInternals.com)

    http://www.microsoft.com/presspass/press/2006/jul06/07-18WinternalsPR.mspx This is a bit of old news, but I have not reported it. There has always been a set of amazing tools that were usable to diagnose inside Windows, they were sold from a company called WinInternals, who then produced a set of free tools on the web site http://www.sysinternals.com . These tools I normally use are below. I use them for those questions like "what file is failing to load", or "where is it looking in the registry" or "what process is using all the CPU". Filemon This monitoring tool lets you see all file system activity in real-time. MoveFile Schedule file rename and delete commands for the next reboot. This can be useful for cleaning stubborn or in-use malware files. PageDefrag Defragment your paging files and Registry hives! PendMove See what files are scheduled for delete or rename the next time the system boots. Autoruns See what programs are configured to startup automatically when your system...

  • Do you use Business Critical Support - did you know you need to re-register each year now?

    This one was a bit of a surprise to me, but my Dad, who is an IT Consultant phoned me up to explain that when he range business critical support for a customer down situation he was told that his registration had lapsed. He then had to go through a process to re-register before his call could be processed - and this all took valuable time. I put this down to my Dad's unique way of finding problems with systems, however the very next day I got a mail from another partner who hit exactly the same thing, so think of this as a warning, go give yourself the ability to call MS Support without them charging you when your customers are "down". To get more information and registration information (it is not a long process honest), go to Register for free- Business Critical Telephone Support for registration and http://www.microsoft.com/uk/partner/tech_support/b... for information. Once you are set up, you MUST note your Support ID - this is the magic that will make it work when you need it. ttfn David

  • UK Partner Technical Specialists... Who are they, who were they?

    So I WAS a PTS and now there is a different team, but Susanne has blogged on it, so go read her blog on who they are now and learn what I used to do :-) I am obviously above being part of that elite group, but I am still here for the community. They do cover a wide range of technologies and solutions from Microsoft, so they are a great place to get information, visit blogs and see what is what. If the PTS do not cover the technology you want, then as a member of SBSC you get access to managed newsgroups (which means you get prompt answers from MS people and the community). Now, the photo on the left is a bit old, but we were having a nice time out on the town - so much so that we had a drink or two - and I studiously took the photo, so I am not in it. My head was so muddled that when they found Keira Knightley in the bar, they got her autograph on someone's hand and rather than going downstairs with a camera and taking a snap, I snapped the autographed hand !! ttfn David

  • What is the Demo Showcase and how do you use it?

    I have a mate at work, Chris, who has always been a good and clever egg the whole time I have known him. He is also very passionate about partners getting the right level of support as well as liking Stoke City, but something's just have to be forgiven. One thing he has got a bee in his bonnet about this year is the Demo Showcase, which we will be using for all our demos going forward for a while. If you have been to an ignite tour, that was based on an early version of the Showcase DVD set. Chris has been a prolific blogger on the subject - this is a great tool for you to use, so look at: Whoever heard of the Demo Showcase for the People Ready Business? The Demo Showcase Line Up What Does the Demo Showcase Look Like (Physically)? What Does the Demo Showcase Look Like (in Reality?) The Demo Showcase Team Tactics ttfn David

  • SMB Nation in Seattle in early September

    I remember this time last year - people were debating the benefits of SMBNation - was it worth the cash, then a nice sized bunch left the safe shores of the uk and traveled across the shiny pond and mottled country to arrive in Seattle. Behold, what they found was not quite gold and definitely not fools gold, but was jolly worth while. Advice, information and access to the right people mean that you get your cash back pretty quickly in terms of sales, saved time and swapped opportunities, but it is absolutely an investment. The reason by Susanne is going is listed here, as well as some of the comments from last year and some of the comments from the one in Amsterdam can be found at sbsbpi . The agenda is quite chocker, so worth a look at http://www.smbnation.com/ . ttfn David
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