From the blog entry I published on How to get rid of the installer / configuration dialog when running Office 2007 and Office 2003 on the same system - for Vista and other versions of Windows I still get people e-mailing me with problems.  While I have not been able to solve them all, but here are some solutions that I have seen success with:

Problem: POP3 e-mail starts sending then gets stuck/hangs/stops:

I have seen your blog at uksbsguy.com and it seems you are my only hope.  Brand new laptop, small sized PST file, Vista Home Premium, Outlook 2007 Ultimate. I set up an account in Outlook 2007 to my bog standard POP3 account that has always worked. It starts to download my first email and slowly reaches 3 or 4KB then just hangs. Surprisingly I can sent (SMTP) absolutely fine.

If I use another internet connection (dial up modem) instead of LAN then I can receive POP3 as well. But the same LAN connection works for my old laptop (XP/Outlook 2003) all settings same.

I also tried the netsh command and the result is as follows:

C:\Users\sparekh>netsh interface tcp set global autotuning=disabled

Set global command failed on IPv4 The requested operation requires elevation.

Sachin

The solution: elevated netsh command

You need to run an “elevated” command prompt.  Find "command prompt" on your start menu, right click it and select “run as administrator” – then try the command "netsh interface tcp set global autotuning=disabled" (without the double quotes)

 

Response:

David,

Magic!

It worked! I elevated command prompt and netsh worked.

My IT team spent so many hours and days for this.  

Thank you very much.

Problem: Error code Ox800CCC0E when receiving email Vista running Outlook 2007

I get a Ox800CCC0E  error everytime I try to receive email on my vista business machine running Outlook 2007.  This problem just started this week. I have had no such problems with outlook since I purchase the machine 5 months ago.

I have tried all the troubleshooting  steps on your blog : http://uksbsguy.com/blogs/doverton/archive/2007/02/26/outlook-2007-pop3-performance-issues-and-potential-fixes-roundtrip-solutions-blog.aspx

I downloaded Windows Live mail  and it works fine (it took about 3 seconds to configure). I also have another computer on my network (also attached to my dlink 604 router) and Outlook 2007 works fine on that machine.

I have disabled the anti-virus programs,etc. etc. etc.. Still not working.

Very frustrated.

Can you help ???

 

Frank

The Solution: Re-check your non-Microsoft firewall settings

I suggested Frank tried the items mentioned in How to turn on e-mail logging in Office 2007 and ensure that your ports are open.  Having said he had "disabled all his anti-virus programs, etc. etc" - he responded with "The problem was the firewall settings in Trend Micro PC-cillin Internet Security.  I disabled the personal firewall and everything then worked."

 

Windows Mobile not-Syncing with Outlook 2007

I just purchased the Outlook 2007 standalone version and installed in on XP Sp2 with Activesync 4.5. I am unable to sync my Windows Mobile 5.0 device to Outlook.

Amos

The Solution: ZoneAlarm Firewall again

Thanks, David. I figured it out -- a problem with the Zone Alarm firewall.

I've had the mails sat in my "blog about" folder (ok, so it is a category and I use search folders) in Outlook for a while, so I thought I should get them out there :-)

ttfn

David