DavidOverton.com
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

Blogs

  • Too technical to successfully sell or market you and your business and your capabilities - think again!

    I often find it interesting when talking to many small business partners about their business. These people are often very credible and capable technically, but struggle when it comes to "running a business" especially on some aspects of "marketing". I have been wondering how to offer credible assistance to partners that see themselves in this space, as often described by the book E-Myth Revisited - Why most small businesses don't work and what to do about it - people go in to business for a multitude of reasons, often to make money out of their skills (technical in the case of small businesses) - not to run a business. While on my hunt for information around this area I came across another of Susanne's wonderful blog entries on marketing . She once again articulated that everything you do leaves your customer with an impression of you - so best ensure that every employee (from you down) knows what impression you want to leave. The next thing is to understand some basic tools of being...
  • Microsoft finally confirm that they are entering the media entertainment device arena - with the Zune

    http://www.billboard.biz/bb/biz/magazine/upfront/article_display.jsp?vnu_content_id=1002877378 This web site features an interview aroudn the Zune. Not much is really present in the article, except for the fact that it should ship this year, it will support wireless syncronisation, which could be used for wireless playlist and music swapping. Other places for info on the Zune include - https://www.comingzune.com/default.aspx and http://news.com.com/Microsofts+Zune+to+rival+Apples+iPod/2100-1041_3-6097196.html as soon as I hear more, I promise to tell all :-) ttfn David
    Posted to David Overton's Blog by David Overton on Wed, Jul 26 2006
  • New UK Vista Magazine, online portal and blogs

    I have been known to blow my own trumpet in the past and today is no exception :-). I currently have a utilities section in Windows XP Magazine and I have been asked to move this to a features column and blog on the Windows Vista magazine. Now they have not seen any of my material, so it is very possible that nothing will come of it, yet it is also possible that this might end up another important source of information regarding the world of Windows Vista and if I have anything to do with it - what small businesses can do with the technology. To visit the magazine, go to http://www.windowsvistamagazine.co.uk and if you want to see the blog, currently written by Jon Hicks, go to http://www.windowsvistamagazine.co.uk/page/windowsvista ttfn David
    Posted to David Overton's Blog by David Overton on Tue, Jul 25 2006
  • Review of SBS vs 3 Linux Solutions - do these people really know what a business needs

    http://www.crn.com/sections/breakingnews/breakingnews.jhtml;jsessionid=DL55IXWI4XNX4QSNDLOSKH0CJUNN2JVN?articleId=190900821 As always, it is interesting to have to see your own product being compared to others. Having read this article, it is balanced in many ways, but a few things annoyed me. They compared the Premium version of SBS to the Linux versions, even though no Premium functionality was used - and then said it did not compare price favourably. Well, call me a bit cynical, but if the SBS product were to have been compared at the Standard pricing, I think any price difference would have disappeared Having an AJAX enabled web based browser is no-where near as useful to most businesses as the ability to use mobile enabled e-mail on a phone or pda, web based browsing AND full blown Outlook in Cached mode which offer better mobile usage and functionality when remote from the office Application compatibility is often a key reason for choosing a server - the SBS server provides a platform for core LOB applications...
    Posted to David Overton's Blog by David Overton on Tue, Jul 25 2006
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  • Windows Vista Upgrade information

    Vista, Your operating system of choice. So how are you going to get there? Hard Disk format, in-place upgrade, new system? Microsoft have released more information on the upgrade matrix - obviously you can not upgrade from anything to anything, so what can you do? Well the matrix at http://www.microsoft.com/windowsvista/getready/upgradeinfo.mspx shows WINDOWS VISTA EDITIONS Home Basic Home Premium Business Ultimate Windows XP Professional Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Professional x64 Windows 2000 Requires clean install. In-place installation option available. There is also a little side note that needs a little more testing that I have not had a chance to check into yet. "If you are currently using Windows 2000 Professional or Windows XP Professional x64, you are eligible for an upgrade copy to a corresponding or better edition of Windows Vista, but a clean install is required." This might mean that all of you with x64 copies of Windows might get the new OS...
  • Channel Business Says "Partners’ Vista marketing must drive solutions message"

    Having attended the [wpc] conference it was interesting to view this press coverage of the Vista message. It is true that Vista (and Office for that matter) will be marketted by Microsoft to both consumers and businesses alike. At the moment we are still building the messages for UK small businesses (We are running a technology adoption programme to get evidence specific for small business customers for the 1st time in the UK), but the article states that partners will need to think about customer solutions in their PR rather than just "safer, easier, faster" type messages. The campaigns will be based on our People Ready Business messaging and we will have materials for partners to use via campaign builder and other tools freely available to partners . ttfn David Related Links: http://212.21.97.148/magsites/cb/content/news/newsarticle.asp?CatID=12&ArticleID=1080
    Posted to David Overton's Blog by David Overton on Mon, Jul 24 2006
  • Great Training on Small Business+

    Small Business+ has been seen as something that might be scary for a few partners - is Microsoft trying to take away the very business that most partners are searching for? This is interesting as I was talking to one partner last week who said that the types of questions that SB+ sought to answer were the ones that when they charged the customer for the support, customer got upset. The reason for this was that when a customer phones up and asks a question that takes just 5 minutes to resolve, how do you bill them - per the 5 minutes, by the quarter of an hour. If you try to track all of these, you end up in a admin mess and often a costly one at that. Since the original concern, not much in the way of bad press has aired, so I can only assume this was not the killer many had assumed. Also add to the fact that we are working on how to give a pre-selected partner contact details to the customer means that this can become a support service for both the partner and customer rather than a burden to the partner. Now...
  • Updated Technology Assessment Toolkit – Understand your customers and deliver the right solution

    Hopefully you have all heard of the Technology Assessment Toolkit – if not, it is a great set of tools, whitepapers, presentations and other "stuff" to enable you to quickly take your customer through the thought process as to what technology can do for them and how you can deliver the value their business needs. One award submission to the Worldwide Partner Conference awards stated – "We make great use of the Small Business Technology Assessment Toolkit we received from Microsoft. This has proved to be an invaluable tool for us and our clients in outlining their business / IT requirements & defining the solutions. We provide an excellent service to our clients & they recognise this from the hard work we put in for every installation—from sales, design, installation & post-installation support—they know they are in good hands and we would never let them down." As to the actual contents of the toolkit: Ready-to-use "Business Assessment" guide Comprehensive...
  • How to open Office 2007 Word, Excel and PowerPoint files in Office 2003 and Office XP

    This is a straight lift from a recent TechNet newsletter, but if you don't get it... Compatibility Pack for Word, Excel, and PowerPoint 2007 Microsoft has added new file formats to the 2007 Microsoft Office system to reduce file sizes, improve the recovery of corrupted or damaged files, and improve integration with external sources. The Compatibility Pack for Word, Excel, and PowerPoint 2007 file formats (Beta 2) ensures that users of Microsoft Office XP and Office 2003 can exchange documents between Office releases. Get more information on the Open XML file format page. ttfn David
    Posted to David Overton's Blog by David Overton on Sat, Jul 22 2006
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  • Would you like addresses and contacts in Outlook to have access to great Live Local Maps?

    Just spotted this one on the download list. If you want to get map information directly in outlook, visit the Microsoft mapping service (local.live.com) to download the outlook tool . According to the site this tool enables you to map your appointment and meeting locations directly from within Microsoft® Office Outlook®. Get driving directions, print detailed maps, find optimized trip routes, and estimate travel times. Receive reminders based on the estimated travel time. Even save details to view when you’re offline. It also allows you to send Outlook appointment location details to others—even those without the add-in. Finally you can quickly locate restaurants, hotels, coffee shops, gas stations and other points of interest near your meeting location and map the best route. ttfn David
    Posted to David Overton's Blog by David Overton on Sat, Jul 22 2006
  • Finding device drivers for Windows systems

    Every so often someone asks me how to get device "xxx" working. Obviously the 1st stage to this is to finding the right device driver. Sometimes this can be hard to track down - one thing to look for is the hardare ID from device manager. The ID is made up of the bus type, vendor, major and minor ids. You can do a search for the vendor ID on the internet and once you have that, try their site for a device driver. This is sometimes a long winded process, but normally yields results. One alternative that I spotted today to this was the Microsoft Technet site for drivers . This site has both Microsoft controlled and non-affiliated sites that can help with the device driver searching. When Vista comes along, searching for device drivers will be an even bigger goal of the Update function that ships in the box. ttfn David
  • Power cuts due to the weather

    Folks, while the server is on a UPS now, the internet conenction seems to be more sensative to the lighting and thunder outside :-) Hopefully the server will not be down too often. ttfn David
    Posted to David Overton's Blog by David Overton on Sat, Jul 22 2006
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  • David Overton moving to a solution / revenue based role (it means I need to help partners sell)

    Many people ask me what I do and sometimes they are amazed with the answer "I help Microsoft Partners build solutions that deliver value to their small business partners – for free". This is a great job and part of it is to engage with as many partners as possible to improve the quality and knowledge around the solutions that can be built upon Microsoft technology. This year my role has a slightly different focus, but the way I achieve it will have many similarities. It has becoming important for me to ensure that partners are not just technically capable, but also selling solutions, sometimes even offering their customers alternative licensing options to suit their business needs. Some may see this as me selling out in some way, but while I love technology, if it is not applied correctly and you and I can't make money out of it, then there is a limit to the business value of the technology. I will still be blogging, posting on both business and technical ideas, but also be discussing how to...
  • After Vlad’s suicide note, and Susanne said people were changing their lives, what is happening in mine

    1 st off, go and read Vlad and Susanne's blog entries. Is this a so long and thanks for all the fish post? Have I been lying to you all this time and I don't really care about the community or the partners that toil in this part of the business? No, or at least not to it all, but my life has new perspectives now and this will have an impact. Lets' look at what happened - I went to the Worldwide Partner Conference and helped present at a couple of mobility sessions and attended the 1 st ever Small Business Symposium - 600 people attending to work out about partnering with Microsoft in the small biz marketplace. It was a storm. I also went to a few parties and very, very much enjoyed myself. Those of you who know me well know I don't drink much as I am nearly always driving - well not in Boston, so the drink was certainly flowing too. It got me thinking - what was my end goal in life? "To Live to Work, or Work to Live?" I have a new baby ( http://uksbsguy.com/lizzy ), a family and need...
    Posted to David Overton's Blog by David Overton on Fri, Jul 21 2006
  • Understand what the community can do for you–See Susanne, Mark and Tom from the WW Partner Conf

    They were great – they came from the UK and they told the world how to get the benefits of the community – still don't understand it, try reading these: Vladfire Episode 2: SBS Show — True Hollywood Story Vladfire Episode 3: Jump into the community & SBSC with Susanne Dansey Ttfn David
    Posted to David Overton's Blog by David Overton on Thu, Jul 20 2006
  • Microsoft provides a guide as to what benefits are available to partners

    This is a great little tool . It enables partners of all levels (Registered, SBSC, Certified and Gold) to see clearly the benefits they can get.
    Posted to David Overton's Blog by David Overton on Tue, Jul 18 2006
  • Queenie (Susanne Dansey) meets Allison Watson, as did Chris, but who is Allison Watson?

    If you know anything about the Microsoft Partner organization then you should know that Allison Watson heads it up. Susanne Dansey comments on her blog that she recently met Allison at the UK Party in the evening at the Worldwide Partner Conference. A bit of background has just hit the press on Allison Watson and it shows how determined she is to improve the life of a Microsoft Partner. Further proof that some of us are human – really. Ttfn David
    Posted to David Overton's Blog by David Overton on Tue, Jul 18 2006
  • Web site layout changes – temporary while site is upgraded

    I have just updated the site to a beta of the next version of Community Server which means the nice theme I normally use has stopped working. I will look at why next week, so again we are back to the "old" style of interface. Ttfn David
    Posted to David Overton's Blog by David Overton on Tue, Jul 18 2006
  • Microsoft and Xensource work together to ensure cross-platform simplicity in new virtual world

    Howdy folks, Just saw this over at the Xensource web site . It basically says that Microsoft and Xensource – organization leading the Xen Linux based virtualization tools – have extended their working agreements. A few months ago Xensource licensed Microsoft's VHD (virtual hard disk) format and now this has been further enhanced so that Xen will work with the Hypervisor that will ship for Longhorn Server. This means that if you need to run Windows and Linux, the virtualization technology underneath will actually work for you as opposed to against you. Another step towards MS and Linux interop. We already now support Linux guests on Virtual Server!! A bit more about Virtualization and Xen can be found at http://h0bbel.p0ggel.org/2006/07/18/microsoft-and-xen-sitting-in-a-tree/ Ttfn David
    Posted to David Overton's Blog by David Overton on Tue, Jul 18 2006
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  • How to patch your SBS 2003 system using hotpatching and not have to reboot this month (July)

    One of the bad things about the monthly patch cycle is that a reboot is often required. Now while 10-15 minutes of downtime is not a great price to pay for good security, this does work out at a system performance of 99.97% availability for 24x7 systems, so not exactly shabby. With Server 2003 SP1 came a technology that not many people have noticed, called HOT PATCHING - where an OS patch is applied without having to reboot the system, even though a normal patch would require a reboot. Not every patch can work in this scenario, but if you can reduce the issues, so be it. Looking at this month, many of the patches are for office etc, but there are 3 for Windows Server, of which 2 can be applied as hot patches. Teh one which can not is the DHCP one, so if your server is not using DHCP client, i.e. is using static IP addresses, then you do not have to rush to patch this. In this case, you can use hotpatching. Simple download the two downloads and run as below: http://www.microsoft.com/downloads/details.aspx?familyid...
    Posted to David Overton's Blog by David Overton on Sat, Jul 15 2006
  • Summary of Worldwide Partner Conference (WPC) just before I leave

    so, I have about 5 mins to write this, so it will be short & sweet. From the Small Business pre-day: event was sold out people told us licensing was still not up to scratch, but Eric Ligman's lessthancoffee.com site was very useful Much of the information for people was how to run a small business as it 1) enables us all to understand what is going on in the minds of our customers and 2) since many SBSC members are small businesses, hopefully gives them some ideas on how to be more successful as a business The Sloan Brothers were the highlight for me in advice ( http://startupnation.com ) - they said Got for 10% of the Watermelon, not 90% of the grape - this basically meant get funding and help to grow your business - keeping ownership of your business is more than just the number of shares - it is being there, so even if other people own 90% of the equity, you are still in charge. Outsource non-core skills Hitch your wagon to a star - eg Microsoft, but also someone local who will recommend you - so you get...
  • tell me and others what is a good post in the blogs

    Hi folks, have you noticed that some blog entries have a star rating - did you know that you can let me know what is good/useful and bad/undesireable by simply clicking on the stars - lets see some ratings going on!! ttfn David
    Posted to David Overton's Blog by David Overton on Thu, Jul 13 2006
  • Virtualising SBS 2003 - the low down

    This question was asked internally and I thought the information was worth sharing, so thanks to Mark Stanfill for providing the answer: SBS 2003 is supported in virtual environments. The only unsupported component is ISA 2004, which (for rather obvious reasons) is not supported on Virtual Server (see http://support.microsoft.com/kb/897614/ ). Exchange also has a number of hardware and software requirements that need to be very carefully weighed against a hardware solution. For the complete rundown, see these articles: Support policy for Exchange Server 2003 running on hardware virtualization software http://support.microsoft.com/default.aspx?scid=KB;[LN];320220 Microsoft Virtual Server support policy http://support.microsoft.com/default.aspx?scid=KB;[LN];897613 Running Domain Controllers in Virtual Server 2005 http://www.microsoft.com/downloads/details.aspx?FamilyId=64DB845D-F7A3-4209-8ED2-E261A117FC6B&displaylang=en Virtual Server Technical Overview White Paper http://www.microsoft.com/windowsserversystem...
    Posted to David Overton's Blog by David Overton on Thu, Jul 13 2006
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  • Virtual PC is now free - so you can use it to build better demos and carry them with you, or run legacy OSs on a PC for compatibility reasons

    Hi guys, here at Partner Conference and one of the snippets I picked up is that Virtual PC is now a free download, following the lead Virtual Server. There are restrictions I believe, in the number of hosts, but how great is this. The product can be downloaded from http://www.microsoft.com/windows/virtualpc/downloads/sp1.mspx ttfn David
  • Skype vs Windows Messenger

    As a rule I use my mobile to make calls - I know this makes me very 20th Century, but since I still listen to some 80's music, I guess we'll all just have to live with this. When I have used various VoIP solutions I often find the mike on my PC has let me down (I often forget the headset) or the comms is just not up to it in the hotel I am staying in. Having said that, many people use skpye. When looking at this option again, I came across these blog entries which I thought game interesting food for thought. Do you read the EULAs?? Why Skype is Bad Why Skype is Bad (part 2) Unified Communications and more about Microsoft ttfn David
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