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While asking at Microsoft of any information they wanted me to share about Windows Intune Olivia asked me to share this. I think this is so key, I will share this on the blog too. Something to remember is that you can join Windows Intune ticketing up to Dynamics CRM Online for a more joined...
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As a Microsoft partner (or customer), you can connect Windows Intune to MS-CRM to enable management ticketing from MS-CRM for client computers managed through Windows Intune. The details of how to configure this can be found at https://partner.microsoft.com/india/40169122 and it states “This document...
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[updated with contact details at 16:38] I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings...
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David Overton
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Thu, Apr 24 2008
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Filed under: CRM, Community, Hosted, Software as a Service, Microsoft, Small business, Partner, Licensing, Software plus Service, If you only read one post today
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[updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato...
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David Overton
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Tue, Mar 4 2008
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, Business, Windows Mobile, Windows SharePoint Services, Community, Windows Server 2003, SBSC, Microsoft, Windows Client, Vista, Office 2007, SBS 2003 R2, Marketing, Small business, Partner
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Again, something I have been asked before - how to get data into and out of BCM - have a look at Import and export business data in Business Contact Manager 2007 - Outlook with Business Contact Manager - Microsoft Office Online Import and export business data in Business Contact Manager 2007 You can...
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I saw this and thought I would share for those who had not seen it - Microsoft Dynamics CRM 4.0 VPC Image Microsoft Dynamics CRM 4.0 VPC Image Get familiar with the upcoming Microsoft Dynamics CRM 4.0 release: Preview Microsoft Dynamics CRM 4.0 in a Virtual PC (VPC) image. Overview This Microsoft Dynamics...
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David Overton
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Sun, Feb 3 2008
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Filed under: Office System, CRM, Windows SharePoint Services, Developer, Community, Windows Server 2003, Office 2007, Demo, Training, Tips, Trial, Partner, Virtual PC, Virtual Server, Getting Started, Visual Studio
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Many people out there love OneNote. Lots of people have it and don't use it - shame on you - try it, but also try the tutorial so you stand a better chance of "getting" this note taking tool. Anyway, I saw a mail by John listing some of the items posted about by him. It is an impressive...
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I've been asked this a few times, so attached is the response I got from the nice Product peeps here in the UK. Since the easiest way to share was a picture - here it is :-) It covers the following license types: Trial MSDN/Technet MSPP MAPS VL BRL SPLA ISV Royalty Again, see http://www.uksmbgirl...
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Just in case you had not seen it - CRM 4.0 is available - http://www.microsoft.com/beta/downloads/Search.aspx?SearchText=crm . Susanne Dansey has also been to one of the CRM days and has some good info at http://www.uksmbgirl.co.uk/blog/archives/320 . Microsoft Dynamics CRM 4.0 Ready for Download By...
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Office Communications Server 2007 Ignite Workshop This two-day workshop introduces many of the new features and capabilities that are built into Microsoft Office Communications Server 2007, including Rich Presence, Instant Messaging, Audio/Video Conferencing, and Voice. Click here to enrol. Implementing...
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Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM - This could be huge - $44 per calendar month per user for Professional CRM and $59 for Enterprise edition (Professional Edition plus offline support)!!! Then, when you thought it was not so good for...
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David Overton's Blog
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David Overton
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Tue, Jul 10 2007
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Filed under: CRM, Community, Hosted, Live, Microsoft, Small business, Partner, Licensing, Software plus Service, Worldwide Partner Conference (WPC)
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Hopefully I have your attention, which is good. Microsoft UK are trying to encourage the use of our marketing tools and also gain some feedback. First of all, the prizes for the best feedback - an Xbox 360 system OR 5 x Vista Ultimate AND 5 x Office 2007 Pro. Next, the cash - we can offer a limited number...
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David Overton's Blog
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David Overton
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Wed, Apr 11 2007
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Filed under: Windows 7, Vista and XP, Office System, CRM, Support and Tools, Business, Microsoft, Windows Client, Vista, Office 2007, Marketing, Small business, Partner
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Many people have asked me what the killer app is for Office and I have always replied that it depends on the customers' needs. This is still true, so I am not doing a U-turn on that, but one thing people are always after is some form of CRM solution, but moving people to MS-CRM has an associated expense...
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I can't reveal all the details, although I am sure others will, however we are working on special event for SBSC members. This event design incorporates your feedback and suggestions as to what you want to hear about, share as a community as well as information Microsoft needs to share with you. Expect...
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CRM: Focus on the Customer Tune in and learn how you can help increase sales success, deliver superior customer service, and make informed, agile business decisions with Microsoft Dynamics CRM. Whether your organization is currently using Microsoft CRM or considering it, this Webcast series offers demos...
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Chris, who I previously mentioned the other day, has been up to his old tricks. Not only does he think that the Demo Showcase is an amazing tool for everyone to be able to show and tell how a computer solution can solve real business problems, but he has done an amazing job of describing exactly what...
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David Overton's Blog
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David Overton
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Thu, Sep 7 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, Business, Windows Mobile, Windows SharePoint Services, Exchange
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I have a mate at work, Chris, who has always been a good and clever egg the whole time I have known him. He is also very passionate about partners getting the right level of support as well as liking Stoke City, but something's just have to be forgiven. One thing he has got a bee in his bonnet about...
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David Overton's Blog
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David Overton
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Mon, Sep 4 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, Windows SharePoint Services, SQL Server, Exchange, Windows Server 2003
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Imagine the scene - Microsoft is running a marketing set of events and awareness to encourage customers to buy their technology. We tell customers that they need to work with SBSC specialists and point them to the bCentral web site. However, at the same time, you also get the materials you need from...
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I came across this article which suggests that small business owner / managers are avoiding working at the weekend. The article is backed by research from Barclays Bank . There are a few facts that really sound out to me: The development and uptake of new technologies is having a positive impact on hours...
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Hopefully you have all heard of the Technology Assessment Toolkit – if not, it is a great set of tools, whitepapers, presentations and other "stuff" to enable you to quickly take your customer through the thought process as to what technology can do for them and how you can deliver the...
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Many people ask me what I do and sometimes they are amazed with the answer "I help Microsoft Partners build solutions that deliver value to their small business partners – for free". This is a great job and part of it is to engage with as many partners as possible to improve the quality...
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David Overton's Blog
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David Overton
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Fri, Jul 21 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, System Builder Information, Business, Windows Mobile, Off-topic, Windows SharePoint Services, Virtualisation, Developer, Security, SQL Server, Community
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so, I have about 5 mins to write this, so it will be short & sweet. From the Small Business pre-day: event was sold out people told us licensing was still not up to scratch, but Eric Ligman's lessthancoffee.com site was very useful Much of the information for people was how to run a small business...
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David Overton's Blog
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David Overton
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Fri, Jul 14 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, Business, Windows Mobile, Windows SharePoint Services, Developer, Security
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Hello, just a quick note to say that I am due to fly today @ 11am to Boston for the Partner Conference - if you are going then I will see you there, if not, you can read about it here. ttfn David
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David Overton's Blog
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David Overton
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Sun, Jul 9 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, System Builder Information, Business, Windows Mobile, Off-topic, Windows SharePoint Services, Virtualisation, Developer, Security, SQL Server
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Today we had a bit of a kick of for FY07 (Financial Year 07 in Microsoft) and a review of FY 06. We had a healthy year with excellent growth (this is no way a prediction of the MS Company results) and we also did a bit of sweeping a few things out. It has been speculated for a little while that Alistair...
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David Overton's Blog
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David Overton
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Fri, Jul 7 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, System Builder Information, Business, Windows Mobile, Off-topic, Windows SharePoint Services, Virtualisation, Developer, Security, SQL Server
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Sooo many of you clicked the links in the posts from the last two days, but got an OWA screen that I had to go back and edit about 16 posts. All fixed now - thanks to Rob for pointing it out. ttfn David
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David Overton's Blog
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David Overton
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Tue, Jul 4 2006
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Filed under: SBS 2003, Windows 7, Vista and XP, Office System, CRM, Support and Tools, System Builder Information, Business, Windows Mobile, Off-topic, Windows SharePoint Services, Virtualisation, Developer, Security, SQL Server