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This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

July 2006 - David Overton's Blog
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  • Too technical to successfully sell or market you and your business and your capabilities - think again!

    I often find it interesting when talking to many small business partners about their business. These people are often very credible and capable technically, but struggle when it comes to "running a business" especially on some aspects of "marketing". I have been wondering how to offer credible assistance to partners that see themselves in this space, as often described by the book E-Myth Revisited - Why most small businesses don't work and what to do about it - people go in to business for a multitude of reasons, often to make money out of their skills (technical in the case of small businesses) - not to run a business. While on my hunt for information around this area I came across another of Susanne's wonderful blog entries on marketing . She once again articulated that everything you do leaves your customer with an impression of you - so best ensure that every employee (from you down) knows what impression you want to leave. The next thing is to understand some basic tools of being...

  • Sorry Tim, but the Exchange beta has been updated

    I should not poke fun at Tim - sorry mate. The Exchange 2007 beta 2 has released. It can be found at http://www.microsoft.com/exchange/beta2 and a nice news article about it can be found at http://www.internetnews.com/ent-news/article.php/3622081 . To find out more about the product, you need to go look at http://www.microsoft.com/technet/prodtechnol/exchange/E2k7Help/e2715491-5b98-4d85-acc7-e038cf3f46ca.mspx?mfr=true The list of new features includes, however the unified messaging piece is key for me.: • Exchange Management Console The Exchange Management Console, one of two new administrative interfaces for Microsoft® Exchange Server 2007, is based on MMC 3.0, and is required to install and manage Exchange 2007. The Exchange Management Console combines all of your management tasks into one user interface. By using the Exchange Management Console, you can manage all Exchange servers, recipients and organizational components within your Exchange Server 2007 organization. • Exchange Management Shell...
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  • Exchange 2007, Office 2007, Collaboration, Business Intelligence and Unified Communications - More PTS-TV Videos

    So, having written about the Vista messages on the PTS TV Channel, I realised that there were a number of Information Worker related TV sessions, so here they are. These cover the areas in the titles, so here they are - this is about meeting the team too: PTS: Collaboration using Exchange and SharePoint Stream this video Download video (right-click/save as) Comment on this video View John Westworth's Blog PTS: Exchange Server 2007 Stream this video Download video (right-click/save as) Comment on this video PTS: Business Intelligence - Business Score Card Manager / Excel / SQL (BSCM Demo) with Chris Parkes Stream this video Download video (right-click/save as) Comment on this video View Chris Parkes' Blog PTS: Information Worker - how to get skilled up in IW and Office 2007 Stream this video Download video (right-click/save as) Comment on this video PTS: Information Worker - How important Search can be to your business Stream this video Download video (right-click/save as) Comment on this video PTS: Unified...

  • Microsoft's Anti-virus and Anti-spam technologies for an Exchange Server - ForeFront

    This is not something for every Exchange / SBS user, but it might be interesting to some. We have released our "ForeFront" security technologies that includes mail clensing as an option. CNet gave it a small amoutn of coverage, but you can get more information from the Microsoft web site . It is worth noting that to buy ForeFront you need a volume license agreement, hence why I said it *might* not be ideal for smaller businesses. For most SBS customers, the Hosted Exchange Services may well be the right answer at the right price. ttfn David

  • How to get content filtering (anti-virus, anti-spam, anti-malware), archival services, DR / Continuity and Encryption services for your SBS box at a great price

    As many of you know, I have always argued that MS online services only serve to complement our other solutions. One classic example of this is the Hosted Exchange Services - now before you run around with your fingers in your ears shouting "LALALA", have a look to see what they are. These services work with an existing Exchange server - ala SBS, so there is no threat to the SBS system at all. We then offer 4 services which includes those listed below, but the nice thing is the price. On the How to buy page is lists the prices - these are per user and you can start at 5 users - oh, and this is real per user, so if you have 20 aliases for 5 users (eg sales, support etc) - that is 5 users: Estimated Pricing All prices below are based on estimated retail pricing (per user, per month licensing). This pricing would apply to a small business with as few as 5 users. Services Prices Comments Microsoft Exchange Hosted Filtering $1.75 US Exchange Hosted Filtering is a fully managed service that employs multiple...

  • Two PTS-TV videos about Vista

    Windows Vista. An exciting operating system, but is there more to it than "eye candy". Can finding information, making systems easier to manage, support great applications and making another step change in Security really do enough to persuade people to buy? I don't have the answers to this yet, but there are now a total of 4 PTS-TV videos on Vista (2 newer ones with Mike Dixon and Tim Tiscornia and two I recorded a little while ago now). You might want to go see what it is all about :-) Obviously the downloads of Vista Beta 2 have closed, but this will be shipping in Action Packs , so you can still evaluate it yourself. Hopefully RC1 is not too far off and you can see the progress we are making in closing bugs. The videos for PTS -TV are always found at http://www.microsoft.com/uk/partner/blog/pts-tv/ and the Vista ones are: PTS-TV: Tim Tiscornia Stream this video Download video (right-click/save as) Comment on this video PTS: Vista Stream this video Download video (right-click/save as) Comment...

  • UK Research shows that small business owner managers are doing everything to avoid working at the weekend - is this good or bad news for IT suppliers?

    I came across this article which suggests that small business owner / managers are avoiding working at the weekend. The article is backed by research from Barclays Bank . There are a few facts that really sound out to me: The development and uptake of new technologies is having a positive impact on hours worked: - 46 per cent of businesses with internet access work a standard 5 day week, compared to just 35 per cent of those without. Owners of small and medium businesses in the UK work 24 hours longer each week than the rest of the UK workforce 43 per cent said they now will not work weekends compared to 36 per cent in 2003 and Sundays have become even more precious with only 29 per cent admitting to working on that day compared to 36 per cent in 2003. On average entrepreneurs are spending over 15 hours a week – equivalent to almost two full days for most workers – on administration. Six out of ten entrepreneurs feel that regulation is a barrier to doing business, particularly in larger SMEs, where...

  • Microsoft releases campaign builder tool for partners - Non-marketing folks can use it (as well as the marketing ones) as a step by step process for delivering Microsoft aligned marketing campaigns to your customers

    Imagine the scene - Microsoft is running a marketing set of events and awareness to encourage customers to buy their technology. We tell customers that they need to work with SBSC specialists and point them to the bCentral web site. However, at the same time, you also get the materials you need from Microsoft to run your own campaign - be it post cards, handouts, telephone scripts, letters. And using a simple tool it will take you a few minutes to create the materials. Below is a walkthrough of how I built a campaign for SBS using 5 types of material (Telemarketing script, Postcard, Business Letter, e-Mail and Flyer) 1st off, you need to visit the Campaign Builder Web site and log in. This enabled you to choose the campaign that is right for you. You may notice it looked at the fact that I am a registered partner with the SBSC badge, so suggested the SBS Campaign (there are also campaigns for solutions that major in Office, Windows, CRM and so on). One I had selected the campaigns, it is simply a case of walking...

  • Microsoft's online strategy discussed at analyst meeting

    I saw this article from the NY Times and thought I would share it. It is a report on MS plans for Internet enabling even more things that we do. Some key statements from it included: "any big payoff from those investments would not come for a few years" - so this is a long term play "Internet search, according to Microsoft, will increasingly become seamlessly integrated into the Windows desktop operating system, Office productivity software, cellphones powered by Windows and Xbox video games" - I like the idea of hybrid utilities and the fact that search is a tool for me to do something, rather than something I explicitly have to go to a web site to do "In a demonstration, Mr. Mehdi showed some of the work being done by a group exploring the future of advertising in Microsoft’s research labs. In a digital television prototype, a viewer who liked a dress worn by Sarah Jessica Parker in an episode of “Sex and the City” could click on it, automatically pausing the video...

  • Microsoft provides a guide as to what benefits are available to partners

    This is a great little tool . It enables partners of all levels (Registered, SBSC, Certified and Gold) to see clearly the benefits they can get.

  • Microsoft finally confirm that they are entering the media entertainment device arena - with the Zune

    http://www.billboard.biz/bb/biz/magazine/upfront/article_display.jsp?vnu_content_id=1002877378 This web site features an interview aroudn the Zune. Not much is really present in the article, except for the fact that it should ship this year, it will support wireless syncronisation, which could be used for wireless playlist and music swapping. Other places for info on the Zune include - https://www.comingzune.com/default.aspx and http://news.com.com/Microsofts+Zune+to+rival+Apples+iPod/2100-1041_3-6097196.html as soon as I hear more, I promise to tell all :-) ttfn David

  • Find all the Microsoft MVP and employee blogs around SBS 2003

    I just found this tool that lists all the MS & MVP blogs that relate to SBS - they can be found at http://www.microsoft.com/communities/blogs/PortalResults.mspx?ResultPage=1&Charset=iso-8859-1&BlogPart=Blog&BlogCategory=f9e5172a-da57-4efb-ac8d-3eebbfeecf1f or via the OPML File . ttfn David

  • IE7 to become your befault browser - by default

    I read about this internally yesterday and then on the blog posts today - IE7 will become part of the core OS when it is released. What does this mean - simple, unless you load a " blocking tool " similar to the XP SP2 blocking tool, then IE7 will ship down to your PC as a security update. Why - well IE7 does make the browsing experience much more secure using the including ActiveX Opt-in , the Phishing Filter and Fix My Settings features. ttfn David

  • Why Microsoft Betas are often broadly available and the changes coming to the Office Ribbon Bar to resolve some of the biggest complaints about it

    Earlier Tim said he thought Microsoft betas were too common and that they were more like unsupported released products. Some would say that at one time, Microsoft used to release its products with all the bugs and charge customers full price to beta testing them. The truth is that we need more people to tell us what they think about our products. We need IT people, business people, customers and more, however the 1st group we need are our partners -if they don't think they can sell, use and build solutions with our product, then we have lost our sales force. That is not to say that we should not offer assistance here, but the critism and feedback is very welcome. I commented on the same blog back to Tim, so will not re-cover that ground again. So, Office and the Ribbon bar - the loss of menus in Word, Excel and PowerPoint has been quite a talking point and the replacement with the Ribbon bar has been refreshing. Finally, findign the function you want is easier - sometimes you even find things that have been...

  • Windows Vista Upgrade information

    Vista, Your operating system of choice. So how are you going to get there? Hard Disk format, in-place upgrade, new system? Microsoft have released more information on the upgrade matrix - obviously you can not upgrade from anything to anything, so what can you do? Well the matrix at http://www.microsoft.com/windowsvista/getready/upgradeinfo.mspx shows WINDOWS VISTA EDITIONS Home Basic Home Premium Business Ultimate Windows XP Professional Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Professional x64 Windows 2000 Requires clean install. In-place installation option available. There is also a little side note that needs a little more testing that I have not had a chance to check into yet. "If you are currently using Windows 2000 Professional or Windows XP Professional x64, you are eligible for an upgrade copy to a corresponding or better edition of Windows Vista, but a clean install is required." This might mean that all of you with x64 copies of Windows might get the new OS...

  • New UK Vista Magazine, online portal and blogs

    I have been known to blow my own trumpet in the past and today is no exception :-). I currently have a utilities section in Windows XP Magazine and I have been asked to move this to a features column and blog on the Windows Vista magazine. Now they have not seen any of my material, so it is very possible that nothing will come of it, yet it is also possible that this might end up another important source of information regarding the world of Windows Vista and if I have anything to do with it - what small businesses can do with the technology. To visit the magazine, go to http://www.windowsvistamagazine.co.uk and if you want to see the blog, currently written by Jon Hicks, go to http://www.windowsvistamagazine.co.uk/page/windowsvista ttfn David

  • Power cuts due to the weather

    Folks, while the server is on a UPS now, the internet conenction seems to be more sensative to the lighting and thunder outside :-) Hopefully the server will not be down too often. ttfn David
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  • Finding device drivers for Windows systems

    Every so often someone asks me how to get device "xxx" working. Obviously the 1st stage to this is to finding the right device driver. Sometimes this can be hard to track down - one thing to look for is the hardare ID from device manager. The ID is made up of the bus type, vendor, major and minor ids. You can do a search for the vendor ID on the internet and once you have that, try their site for a device driver. This is sometimes a long winded process, but normally yields results. One alternative that I spotted today to this was the Microsoft Technet site for drivers . This site has both Microsoft controlled and non-affiliated sites that can help with the device driver searching. When Vista comes along, searching for device drivers will be an even bigger goal of the Update function that ships in the box. ttfn David

  • Would you like addresses and contacts in Outlook to have access to great Live Local Maps?

    Just spotted this one on the download list. If you want to get map information directly in outlook, visit the Microsoft mapping service (local.live.com) to download the outlook tool . According to the site this tool enables you to map your appointment and meeting locations directly from within Microsoft® Office Outlook®. Get driving directions, print detailed maps, find optimized trip routes, and estimate travel times. Receive reminders based on the estimated travel time. Even save details to view when you’re offline. It also allows you to send Outlook appointment location details to others—even those without the add-in. Finally you can quickly locate restaurants, hotels, coffee shops, gas stations and other points of interest near your meeting location and map the best route. ttfn David

  • Great Training on Small Business+

    Small Business+ has been seen as something that might be scary for a few partners - is Microsoft trying to take away the very business that most partners are searching for? This is interesting as I was talking to one partner last week who said that the types of questions that SB+ sought to answer were the ones that when they charged the customer for the support, customer got upset. The reason for this was that when a customer phones up and asks a question that takes just 5 minutes to resolve, how do you bill them - per the 5 minutes, by the quarter of an hour. If you try to track all of these, you end up in a admin mess and often a costly one at that. Since the original concern, not much in the way of bad press has aired, so I can only assume this was not the killer many had assumed. Also add to the fact that we are working on how to give a pre-selected partner contact details to the customer means that this can become a support service for both the partner and customer rather than a burden to the partner. Now...

  • Channel Business Says "Partners’ Vista marketing must drive solutions message"

    Having attended the [wpc] conference it was interesting to view this press coverage of the Vista message. It is true that Vista (and Office for that matter) will be marketted by Microsoft to both consumers and businesses alike. At the moment we are still building the messages for UK small businesses (We are running a technology adoption programme to get evidence specific for small business customers for the 1st time in the UK), but the article states that partners will need to think about customer solutions in their PR rather than just "safer, easier, faster" type messages. The campaigns will be based on our People Ready Business messaging and we will have materials for partners to use via campaign builder and other tools freely available to partners . ttfn David Related Links: http://212.21.97.148/magsites/cb/content/news/newsarticle.asp?CatID=12&ArticleID=1080

  • TechNet Security Postings for June

    New security features in Internet Explorer 7 (Beta 2) http://go.microsoft.com/?linkid=4979991 Learn about the new security features in the browser's latest version that help better protect your PC and personal information Microsoft Threat Analysis and Modelling Tool, Version 2.0, RC1 http://go.microsoft.com/?linkid=5049706 The free Microsoft Threat Analysis and Modelling tool allows nonsecurity subject matter experts to enter already-known information, including business requirements and application architecture, to produce a feature-rich threat model. Along with automatically identifying threats, the tool can produce valuable security artefacts such as data control, component access control, and subject-object matrices as well as data flows and focused reports. Reduce Your Risk: 10 Security Rules to Live By http://go.microsoft.com/?linkid=5049703 When you manage security you must strive to reduce unacceptable risk while keeping the impact on workflow of the organization and total cost of ownership of the infrastructure...

  • Draft release of my web log analyser tool (using IIS Log files)

    People have asked for my tools I use to produce my site statistics, so I have released a draft cut. It should all work. To get the best out of it you need a $20 subscription to http://www.maxmind.com/app/web_services_guide#city and MapPoint , but otherwise it works - without both these it is fully functional, but no maps. The source can be found at http://uksbsguy.com/files/11/files/entry735.aspx and the exes at http://uksbsguy.com/files/11/files/entry736.aspx . ttfn David

  • Bad links now fixed

    Sooo many of you clicked the links in the posts from the last two days, but got an OWA screen that I had to go back and edit about 16 posts. All fixed now - thanks to Rob for pointing it out. ttfn David

  • top sixteen lies of a ceo

    I was reading Guy Kawasakiblog entry on the top lies of CEOs and I realised how many of them applied to those "high flying" small business owner managers in a scaled down way, What I partcularly liked what the "what we wished they actually said" section: “I don’t know.” “Thank you.” “Do what’s right.” “It’s my fault.” How many times would a small business specialists life been saved if this was what they actually said to us instead of (perhaps the 17th lie) "I did nothing to it, it just started going wrong... I was not even here when it happened." And of course, that is probably what was said when this all started! ttfn David
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(c)David Overton 2006-23