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This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

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  • Want to know what is happening on your network, packet for packet - get Microsoft Network Monitor 3.1

    I saw this had been published and thought I would share - it is an amazing tool that I use for diagnosis all the time. Reading http://www.ditii.com/2007/07/03/network-monitor-31-released/ it also reminded me that this includes traces on wireless networks!! Microsoft Network Monitor 3.1 Network Monitor 3.1 is a protocol analyzer. It allows you to capture network traffic, view and analyze it. Version 3.1 is an update and replaces Network Monitor 3.0. Network Monitor 3.x is a complete overhaul of the previous Network Monitor 2.x version. Supported Operating Systems: Windows Server 2003; Windows Server 2003 x64 editions; Windows Vista; Windows XP; Windows XP 64-bit It is suggested that you have a CPU of 1GHz or greater, 1G or greater of Memory and 25 Megs of available Hard Disk space, plus room for capture files. Supports Vista 64 bit as well as 32 bit. Instructions Network Monitor 3.1 can co-exist with Netmon2.x. NM3.1 installs in %program files%\Microsoft Network Monitor 3, so there is no conflict. But it will require...
  • SBS 2003 R2 Premium Edition, Downgrade options, including SQL 2005 to SQL 2000 - for a limited time only

    In a recent announcement we now offer the ability to downgrade the Premium technologies in R2. More information can be found at http://www.microsoft.com/windowsserver2003/sbs/downgrade/default.mspx with a FAQ at http://www.microsoft.com/windowsserver2003/sbs/evaluation/faq/bizsolutions.mspx . Please note that this is a time limited capability due to the End of standard support of SQL 2000. If you have licensed a copy of Windows Small Business Server 2003 R2 Premium Edition (which includes Microsoft SQL Server 2005 Workgroup Edition), but your line of business applications are not yet available on the Microsoft SQL Server 2005 platform, you may be able to request downgrade rights to SBS 2003 SP1 Premium (which includes Microsoft SQL Server 2000 Standard Edition the version of Microsoft SQL Server that shipped with Small Business Server 2003 and SP1), and use the downgraded SQL Server in your SBS 2003 R2 environment. You may exercise this downgrade through the channel in which you licensed your original version...
  • David Overton moving on to pastures new

    With a tear in my eye the time has come for me to move my stick hut somewhere new. I have loved working in and with the small business community and with a set of awesome partners who can complain and nag, but normally with good cause and that are more willing to say thank-you and "good job" when the time is right. To you all I take my hat off for making me feel so welcome. As a legacy we now have SBSC up and running, partner groups that support themselves, a voice into Microsoft from the smaller end of the partner community and a better understanding of the motivations of both Microsoft and our partners. We also have a new level of engagement with customers. I wish I could take credit for all of this, but I am just a figurehead for a great team of people inside Microsoft. A nice chap called Mark in the OEM team will be helping to drive Cougar knowledge through the community when the time comes (no, this is not the time yet, trust me), SBSC has been supported by Jen as many of you would have seen from...
  • Adding SBS to an existing domain

    There was a short burst on e-mail the other day about this, but I thought I would share. The situation was that someone was adding SBS to an existing domain, not a problem, but the existing domain had some trusts set up. Since SBS does not support trusts things did not go well. So, to follow up we need to remind everyone that when doing this you get a short period of time to make everything within the SBS constraints or things stop working. Details on how to do all of this are documented in the Knowledge Base (KB)article mentioned below. Here are the bones of the internal notes: You can add one SBS to an existing domain, but the SBS requirements have to be met within a certain grace period. (14 days, according to KB 884453 .) By the end of that grace period: The new SBS 2003 computer must be a domain controller that is installed on the root of the domain. The new SBS 2003 computer must hold all the Flexible Single Master Operation (FSMO) roles. The new SBS 2003 computer must be a global catalog server and must...
  • Best Practices for Exchange Server Public Folders

    I have been asked lots of questions about public folders recently and thought this little section here might come in handy. It is from the Best Practices for Exchange Server Public Folders site on Technet and is geared towards Exchange Server 2000/2003. I have snipped just the articles that I think are useful, so there are more on the page above including the ability to take the document offline. Which Solution Works for You? Before you deploy Exchange 2000 Server or Exchange Server 2003 public folders, you should make sure that the functionality that is provided by public folders meets your business needs. It is a good idea to evaluate the features and functionality that are provided by public folders and to compare them to the data repository solution that is provided by Microsoft Windows® SharePoint® Products and Technologies. For detailed information about both options, see Selecting the Appropriate Public Folder Solution . How to Select the Appropriate Client After you have decided to use public folders,...
  • Vlad Mazek - "What is service management" and "how to avoid being hit by a truck when it is most inconvenient"

    I love Vlad's straight talking. If you get a chance read the whole of the blog entry Vlad Mazek - Vladville Blog » Blog Archive » Windows Server 2003 SP2 EEULA & CYA because as far as I am concerned he is preaching to the converted. I will stand by my view that Service Packs are tested as much as possible, but you need to do your own validation (see Who should test software and service packs - I think vendors,customers and partners - others thi ) to ensure that your application vendor is also happy to support their products on that service pack. If you only have MS products, check the release notes AND SUPPORT.MICROSOFT.COM as both may well have important information. I've extracted part of Vlads process to avoid a bloody head - read his post for more as people like Susan Bradley wishes she had :-) However, a part of me wonders just how heavy the rock was. You know, the one that he was under since Microsoft started releasing service packs. As painful as the above is to read, and as painful as this...
  • Would you mind joining a chat with the SBS EMEA support team they ask - I say yes, thinking it is internal, but no - on the Web "Join Microsoft SBS Experts for an Online Chat!" - Best come along then to see what advice we can offer

    OK, so this is more my fault than anyone else's, but I was asked to join a chat with the SBS EMEA team and I thought they wanted to chat about how to make things better internally, so I said yes. Then I discover that it is an external chat, with SBS people and partners. OMG!! So anyway, on July 13th around lunchtime there will be a 45 minute "ask the expert" session on all things SBS. Should be fun. Better than my 8 stints on talk sport - not knowing where the next question will come from, or what it will be about!! Join Microsoft SBS Experts for an Online Chat! [Today's tip comes to us courtesy of Karan Rustagi] Small Business Server 2003 Chat (EMEA Community) Join the Small Business Server team for questions and general discussion on SBS 2003. Bring your comments and concerns on the product and discuss them with the team. Friday, July 13, 2007 12:00 - 12:45 P.M. British Summer Time (UTC + 1 hour) 7:00 - 7:45 A.M. Eastern Time 11:00 - 11:45 GMT Join the chat room on the day of the chat: www...
  • Please, Please, Please fill in the SBS Community Survey for 2007 - if you don't tell us about it in the survey, how can we do more / less / fix it for you?

    It has been around for a little while now, but this is a MUST do for us - whether you think things are great or poor. Please fill in the survey and then we can stay up all night and look at the results using the latest holo-projection equipment to understand the multi-dimensional nature of what it takes to please our small business partners. If you don't fill it in, then my R2-D2 projection system will not be used and we will take the 3 replies (two posted by me as a test) and you only get one answer this year. OK, so this is a little humorous, but I hope you get the idea - we need the feedback to make things even better. Don't think you only need to answer it if you need to moan, or you think things are great. Confirming things either way (or even the fact that we have more than one type of partner out there) is all "goodness" as one of my managers used to say. Have I said enough yes? Fill it in, send it off, spank us if we don't respond! Announcing the SBS Community Survey for 2007! The...
  • SQL 2000/2005 June Downloads including Management Pack, JDBC Drivers, Virtual Hard Disks and Access Migration Assistant

    Microsoft SQL Server 2000 / 2005 Management Pack The SQL Server Management Pack monitors the availability and performance of SQL Server 2000 and 2005 and can issue alerts for configuration problems. Availability and performance monitoring is done using synthetic transactions. In addition, the Management Pack collects Event Log alerts and provides associated knowledge articles with additional user details, possible causes, and suggested resolutions. The Management Pack discovers Database Engines, Database Instances, and Databases and can optionally discover Database File and Database File Group objects. http://www.microsoft.com/downloads/details.aspx?FamilyID=8c0f970e-c653-4c15-9e51-6a6cadfca363&DisplayLang=en Microsoft SQL Server 2005 JDBC Driver 1.2 Community Technology Preview April 2007 In its continued commitment to interoperability, Microsoft has released a new Java Database Connectivity (JDBC) driver with SQL Server 2005. The SQL Server 2005 JDBC Driver 1.2 CTP April 2007 download is available to all...
  • SQL Server 2005 KB (Knowledge Base or Support) Articles (note the CRM one)

    SQL Server 2005 Standard Edition FIX: Failed assertion message in the Errorlog file when you perform various operations in SQL Server 2005: "Failed Assertion = 'fFalse' Attempt to access expired blob handle (3)" http://support.microsoft.com/?kbid=933766 FIX: SQL Server 2005 does not reclaim the disk space that is allocated to the temporary table if the stored procedure is stopped http://support.microsoft.com/?kbid=931843 The Batch Requests/sec counter of the SQL Statistics performance object increases one time for each RPC in SQL Server 2005 Service Pack 2 http://support.microsoft.com/?kbid=936637 List of known issues when you install SQL Server 2005 on Windows Server Code Name "Longhorn" http://support.microsoft.com/?kbid=936302 How to use Windows Management Instrumentation in SQL Server 2005 to change the account of the SQL Server service or the password of the SQL Server service programmatically http://support.microsoft.com/?kbid=936492 A user who is not a member of a required role...
  • Windows Server SP2 (SBS 2003 (R2) with SP2 too) RSS/Checksum/TCP fix up now on Microsoft update

    Susan B has probably been at the forefront of SBS 2003 SP2 pains, so it is only right that it is her blog I see this posting on. SP2 RSS/Checksum/TCP fix up now on Microsoft update The Official SBS Blog : New SBS 2003 Updates released through Microsoft Update and WSUS: http://blogs.technet.com/sbs/archive/2007/06/08/new-sbs-2003-updates-released-through-microsoft-update-and-wsus.aspx New on Microsoft update is a sp2 patch that you should be installing BEFORE you install SP2. But the problem is that only gets MU'd offered up to you AFTER you install SP2. At that point in time there is a chance (especially with ISA on the box and broadcom nics) that you'll lose RDP/VPN. So I'm sticking with my recommendations from before.... SP2 RSS/Checksum/TCP fix up now on Microsoft update - E-Bitz - SBS MVP the Official Blog of the SBS "Diva" ttfn David Technorati Tags: Service Packs , SP2 , SBS 2003 R2 , SBS 2003
  • BMS in the UK understands how to use the Business and Technology Assessment Toolkit - do you?

    I get asked about this quite a lot - so Microsoft has this thing, the "TAT". I've looked at it and it is just a bunch of questions. Yep, but you can change the questions and all the results are stored and if you know what you are doing, you can use it to build an IT strategy for your customers which means that you go back to them regularly and take their IT onto the next stage for their business. I don't think this is rocket science, but perhaps it is something that we don't do enough of - look for the opportunities in a programmatic way. Now of course, this could be a very slavish process, but at Steve says: The questions are now much more relevant to the SME market and you don’t feel so uncomfortable asking your customers. We don’t just run through all the questions one after the other but slot them in to the rest of the presentation. It feels less like the Spanish Inquisition that way! We’ve conducted several surveys so far and they don’t just have to be prospective customers. You can...
  • Microsoft says PCs may need DRAM upgrade (to ECC RAM)

    I have looked at many system crashed and often ended up concluding that RAM is at fault (random causes of BSODs is a very good pointer to this). It now appears that single bit errors is being considered as a major system failing. obviously, when spec'ing a server or computer perhaps you should consider ECC RAM as a standard to improve reliability. For about four years Microsoft has been collecting data through its Online Crash Analysis (OCA) tool that reports system crashes to a Microsoft Web site. About 18 months ago it began sharing OCA data and the white paper with systems and chip makers. According to one source, the report said single-bit error rates in DRAM are now among the top ten causes of systems failures Source: EETimes.com - Microsoft says PCs may need DRAM upgrade Technorati Tags: BSODs , ECC RAM
  • May security updates for Server DNS and Office 2003/2007 and IE7. Also Quicktime needs an update

    I did a quick scan and it seems that this month Office is the main target of updates, along with one critical one for Windows Server (for DNS RPC attack) and one for IE7. Worth a quick download and install :-) I also got this in the mail today: Apple QuickTime 7.x must be upgraded to 7.1.5 or higher. On the security updates: Microsoft is releasing the following new security bulletins for newly discovered vulnerabilities: Bulletin Number Maximum Severity Affected Products Impact MS07-023 Critical Microsoft Excel (all currently supported versions) Remote Code Execution MS07-024 Critical Microsoft Word 2000, 2002, 2003, 2004 (Mac) Remote Code Execution MS07-025 Critical Microsoft Office (all currently supported versions) Remote Code Execution MS07-026 Critical Microsoft Exchange (all current versions) Remote Code Execution MS07-027 Critical Internet Explorer - all current versions on all currently supported versions of Microsoft Windows Remote Code Execution MS07-028 Critical CAPICOM, BizTalk Server Remote Code Execution...
  • New downloads for Business Contact Manager for Office 2007 (and 2003) to provide Pocket PC / Windows Mobile 5 & 6 support, Admin a database on a SBS box, setup a database on a SBS box and offer Office Live Maps for contacts

    I have just got my new mobile phone and I thought I would update the BCM client - a quick trip to http://download.microsoft.com (link takes you to these results) led me to these results below. I think the ones shown are key for many people. Results for - "business contact manager" Title Release Date Popularity Outlook 2007 with Business Contact Manager: Prevent error message about version mismatch when certain Office 2007 applications are launched Prevents error message about version mismatch when you start certain Office 2007 applications on a computer that is running Microsoft Office Outlook 2007 with Business Contact Manager 5/1/2007 #963 Outlook 2007 or 2003 with Business Contact Manager Add-in: Business Contacts for Pocket PC This release is an add-in that allows you to synchronize your business contacts and a subset of your communication history to your Microsoft Windows Mobile 5.0 Pocket PC. 4/25/2007 #536 Business Contact Manager Database Admin Tool Users of Business Contact Manager for Outlook...
  • Installing WSUS 3.0 on SBS White Paper Released, including when you already got WSUS on there, or need to upgrade

    I thought you should be aware of this WSUS 3.0 on SBS White Paper Released [Today's post comes to us courtesy of Chris Puckett] WSUS 3.0 has released. You can download it here . For information on installing WSUS 3.0 on your SBS 2003 SP1 or R2 server, check out the Installing WSUS 3.0 on SBS 2003 whitepaper. The issue blogged in February 2007 regarding Vista updates not synching in SBS 2003 R2 has been fixed in WSUS 3.0. If you experienced performance issues like high cpu usage by svchost, a UI hang and long scan times, the new new WUA client included with WSUS 3.0 addresses these issues in combination with the MSI update in KB 927891 . It’s important to note that the new client is only a partial solution for the svchost/msi issue and clients must have both KB 927891 and the new 3.0 client installed for a full solution. Source: The Official SBS Blog : WSUS 3.0 on SBS White Paper Released Having looked at the whitepaper it seems it covers the following areas: Install WSUS v3 on 2003 SBS SP1 and R2 (when to...
  • ActiveSync 4.x Troubleshooting Guide - Firewall, VPN and Proxy - all the server stuff can still be used with Vista clients too

    So you have sold SBS and Windows Mobile, but your customer gets a problem - how do you diagnose it and fix it - have a look at the ActiveSync 4.x Troubleshooting Guide - Firewall, VPN and Proxy . It contains the following sections: Installation Initial Configuration USB Issues Guest Issues Firewall and Proxy Issues Outlook Errors Synchronization Errors Mobile Information Server / Outlook Mobile Access Exchange ActiveSync Error Codes and Solutions Missing Calendar, Contacts or Tasks Items Security Advisories ActiveSync 4.x Troubleshooting Guide - General ActiveSync 4.x Troubleshooting Guide - Limitations ActiveSync 4.x Troubleshooting Guide - 85010014 ActiveSync 4.x Troubleshooting Guide - Firewall, VPN, Proxy ActiveSync 4.x Troubleshooting Guide - Logs & Services ActiveSync 4.x Troubleshooting Guide - Connection Flow USB Advanced Network Functionality Microsoft ActiveSync 4.2 Troubleshooting Using ActiveSync 4.x and Visual Studio 2005 and the Emulator Understanding ActiveSync or WMDC Partnerships ttfn David...
  • Got SBS Premium (or an ISA firewall) and Vista customers - you will need the updated ISA Server Firewall Client

    Just a quick note to say that if you have a SBS customer who has some PCs with Vista then you will need the updated ISA firewall client. You will need to go to this page - ISA Server Firewall Client Firewall Client for ISA Server Brief Description Firewall Client for ISA Server installs the Firewall Client software on 32-bit and 64-bit computers running supported Windows operating systems. It is also worth noting that the install script will look something like this \\Servername\shared folder\SETUP.EXE /Q /P "SERVER_NAME_OR_IP=Servername ENABLE_AUTO_DETECT=0 REFRESH_WEB_PROXY=1" Note this will almost certainly force a reboot due to the changes in the Winsock stack. ttfn David Technorati Tags: ISA , ISA Firewall client , SBS , SBS Premium
  • Do you wish there was a good list of questions to understand a customers business and technical needs? Well you had better look at the Microsoft Business and Technology Assessment Toolkit FAQ (and win copies of SBS 2003 R2 to sell)

    I should have blogged on this ages and ages ago, but somehow I thought everyone knew about this already. It is a set of tools (pointers to documents, Q&A recording tool, customisation tool and general web based advice) to help you sell your services by understanding the needs of your customers and share this information easily around the business. The best place to start is the FAQ page ( Microsoft Business and Technology Assessment Toolkit FAQ: Toolkit Updates ), which has loads of good links - below is just the start of the good information. Also, if you do a few assessements and submit the data to Microsoft, you could earn a free copy of SBS 2003 R2 for you to do with as you will - give to your partner at home, sell to a customer, mount on the wall as the only free thing Microsoft has ever given you :-) Find comprehensive answers to your questions about how to download, install and use the Microsoft Business and Technology Assessment Toolkit (English only). For further information about the Windows Small...
  • How to add external contacts to the GAL (global address list or the list of names found by default in Outlook) by adding them to Active Directory

    So you may remember the call for help that led to the article How to add public folders to the list of contacts in Outlook : We currently have several public folders which contain email address and contact information for people outside of our company that we want to keep up with. I would like to put these in the All Contacts list on the server, so everyone can open it and reference it when sending email. The only thing I can find it to put them in Active Directory so they can be on the list. Surely there is another way to get this done, but how. I also am not opposed to manually typing them in (and weeding out old contacts), but don't feel very comfortable putting 800 outsiders in my AD. Having proposed the solution in the above link, I then got back the following reply: Thanks David for the reply. I have some address books in the public folder that I have done that to, but was trying to move away from the public folder and have the addresses included in the "All Contacts" under the "All Addresses" section for...
  • How to configure SBS / Exchange to forward or duplicate mails to an external e-mail address

    I have been using this for as long as the UK SBS GUY site has been around (it is how the admin mails get to me at Microsoft), but when I went looking for the "how to do this" blog item, I could not find it. After much searching of my blog I resorted to searching live.com and there was the article - not mine, but the one I used. http://www.msexchange.org/tutorials/MF015.html It is very common for some of your users to express an interest in having their mail delivered to a mailbox that is external to your organization. For example, the user is going to be working away from the office and would like their mail to be delivered to their Hotmail account. Another request might be to have their mail delivered to a different person altogether So I can finally give them the credit they deserve. ttfn David Technorati tags: forwarding mail , exchange , sbs 2003
  • How to add Public Folder Contacts to the list of Address Books in Outlook so anyone can send e-mail to a shared contact

    I was recently asked by someone how to do this. Considering the fact that there are pre-defined public folders in SBS, including those for contacts I thought it was worth sharing this with a wider audience. Set this up for a customer using SBS and they can easily share contacts across the whole business. Add the contacts folder to the favourties list and they are also cached offline :-) I found the answer by experimentation, but then this article describes it well too. The magic tab in Office 2007 (and 2003) is pictured below from my system. How to add Public Folder Contacts to the list of Address Books First thing you need to make sure that the public folders has a contact list created. Also, double check the permissions so that your users can view the contact list. To setup the Contact List in the Address Book navigate to your public folder and find the contact list you want to add. Right-click on the Contacts Folder and click properties . Click on the Outlook Address Book tab. Check the box next to “Show...
  • What to do if you need the migration pack (transition pack) for SBS 2000

    First off I have some bad news for you - this pack no longer exists (although if you search the web hard enough you might find someone with a legitimate one to sell). However, this pack would have taken you to Windows 2000 - not exactly the best destination, so what are your options? Migrate to SBS 2003 and get the Transition Pack for SBS 2003 Ditch SBS and just buy Windows Server 2003 and migrate the information by hand If the number of users is still going to be below the 75 CAL limit and it was the 50 CAL limit of SBS 2000 that was the problem, then simply move to SBS. Some useful reading will come from http://support.microsoft.com/kb/555040 and http://download.microsoft.com/download/6/d/c/6dccf9b4-d915-4c95-b5af-100b89e02add/SBS_MigratingSBS2k.doc ttfn David Technorati tags: SBS 2000 , Migration Pack , Transition Pack , Windows Server
  • Help and Support Service not working / there after Windows Server 2003 Service Pack 2 (SP2) is applied to a machine

    I had some apps fail on my machine yesterday after I got back from the TechNet event, so off I went to diagnose. It was then that I discovered that the help and support service had gone. Vanished, Vamoosh. I did find this little baby in the event log though: Event Type: Error Event Source: HELPSVC Event Category: None Event ID: 16387 Date: 14/03/2007 Time: 11:44:31 User: N/A Computer: SERVER Description: Service could not be deleted Being of a speedy nature I fired a mail off internally only to be told "yep, we know about and are investigating and we have already blogged about it" - http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx There is a fix there, which I used, works and is great, so no harm done, just a small panic.
  • Deploying Vista to many desktops from Small Business Server 2003 with SP2 (R2 or R1) using Business Desktop Deployment (BDD) tools

    A nice man named Zack dropped me a mail asking about the Business Desktop Deployment (BDD) tools and "real" documentation, which led to Matt in the PTS team writing about all the great tools (see below). I then installed SP2 for Windows Server 2003 and realised that my SBS 2003 system now has the capabilities of BDD to deploy Vista desktops (in my case, pre-configured with Office 2007 too). Wow. I went and checked and the Windows Deployment Services admin controls are there on my SBS SP2 system, so you can use this information to enable PXE deployments of Windows if you want. These can include other programs such as Office and anti-virus products and also be pre-configures to join the domain etc. Business Desktop Deployment 2007 - Resources Posted Wednesday, March 14, 2007 11:43 AM by mattmcspirit For those of you out there who have an interest in the different ways that you can deploy Windows Vista, Office 2007 and your other applications, you may be interested in the Business Desktop Deployment Workbench, or...

(c)David Overton 2006-23