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Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ

[last updated 8th Mar 2008

Please read http://uksbsguy.com/blogs/doverton/archive/2008/03/08/action-pack-subscribers-get-full-windows-vista-dvds-not-upgrades-and-they-also-get-a-copy-of-ultimate-too-plus-a-stack-of-materials-to-sell-the-product.aspx to read about how full Vista SP1 will be shipped in the Action Pack

]

Inside Microsoft we have been toiling very hard to provide solutions that answer the most common feedback.  To this end, perhaps slightly before all the legal stuff gets finalised, here is my FAQ on the subject, however the headlines are:

You can continue to use the Windows XP and Office 2003 CDs that were supplied in your Action Pack subscription

You can Upgrade from Windows Vista Business to Windows Vista Ultimate.  This is not a free upgrade, however you get the benefits of this being thought of as a Not for Resale FPP copy AND it does not expire should you stop using Action Pack* (please see legal statements below) Personally I think this is an amazing offer and I am very grateful to the Windows Vista for taking this unusual step

Questions:

  • Can I continue to use Windows XP and Office 2003 as previously shipped in the Action Pack, even if my subscription has been renewed?
  • I understand that Windows Vista in the Action Pack is an Upgrade Edition, however I want to do clean installs - how can I do this?
  • I understand that Windows Vista in the Action Pack is the Business Edition, but I want Ultimate, how do I get this?
  • I understand that there are multiple sites available to purchase the Windows Anytime Upgrade from, can I use any of these with the Action Pack DVDs?
  • I need to build a short term demo system, how can I do that without using one of my keys (for any version - from Home Basic thru to Ultimate)?
  • I would like OEM media for Windows Vista?
  • Can I run my business using the Action Pack?
  • What happens if I need the key again, eg if I have to re-install the OS on the same machine again?
  • How can I create a system that dual boots Windwows XP and Windows Vista?
  • Can I upgrade from a Vista Home edition to Windows Vista Business Edition? [updated 15th Feb to point to KB atricle on this subject]
  • I only have 1 key for Office, but I want to install it more than once, what should I do?
  • How can I get the x64 version of Vista / Office
  • I want Exchange 2007 in the Action Pack, can you ship it?

Questions and Answers

  1. Can I continue to use Windows XP and Office 2003 as previously shipped in the Action Pack, even if my subscription has been renewed?
    • Yes - you are not obligated to upgrade to the new OS or version of Office just because they have been shipped to you (assuming you were a subscriber to the Action Pack when Office 2003 and Windows XP were dispatched).  I have put detailed instruction on how to do this here.
  2. I understand that Windows Vista in the Action Pack is an Upgrade Edition, however I want to do clean installs - how can I do this?
    • The version of Vista supplied is an upgrade edition which means it needs to check for a valid install of Windows 2000 or XP before an install can continue.  This means that the install needs to be run from the existing OS rather than booting the DVD.  Once the existing OS is booted, insert the DVD and a clean install can then be started (please note that it i a clean install - no part of the previous OS is used in the install and it is moved to one side for easy disposal).  Details of this can be found at How to do a clean install using the Action Pack Windows Vista Media
  3. I understand that Windows Vista in the Action Pack is the Business Edition, but I want Ultimate, how do I get this?
    • N.B. This is not available in all countries.  The links here are for the EMEA. The Windows Anytime Update process can be used to upgrade from Windows Vista Business to Windows Vista Ultimate.  Once you have been through this process, the individual copy of Vista Business becomes Ultimate with the additional benefit that this is something akin to a Not for Resale Full Package Product version that you can continue to use should you stop subscribing to the Action Pack.  Details on the Windows Anytime Upgrade process can be found at How to use the Windows Anytime Upgrade tools
    • To better explain the rules around this particular feature the legal team have said:
      • Unlike all other software distributed through the MAPs program, members of the MAPs program who upgrade to Windows Vista Ultimate will be granted the rights identified in the Windows Vista Ultimate end user license agreement (EULA).  Specifically this means that users will be able to continue using Windows Vista Ultimate according to the EULA even if they are no longer members of the MAPs program.  MAPs members should copy this notice for their records or follow the instructions in the EULA regarding “Proof of License.”   Customers should note that the use of all other software distributed through the MAPs program may only be used while customers are members of MAPs. 
  4. I understand that there are multiple sites available to purchase the Windows Anytime Upgrade from, can I use any of these with the Action Pack DVDs
  5. I need to build a short term demo system, how can I do that without using one of my keys (for any version - from Home Basic thru to Ultimate)
    • You can boot the Vista DVD and not enter a product key - you can then choose which version of the product to install.  While not desired, this version can run for a short time (30 days) until activation is mandated
  6. I would like OEM media for Windows Vista
    • Unfortunately at this time this is not possible via the Action Pack.  Of course you can purchase OEM media through your preferred distributor.  The reasoning for this are simple.  We have lots of piracy for Windows OEM.  To put this in perspective, in the UK, the measued piracy rate for Windows XP is in the range of 10-15%.  If you are  partner competing against someone who is using pirated media then your prices will appear uncompetitive. If your customers are using pirated media, then may still expect top quality service, but have a very cheap view on value for it.  As partners you have repeatably "shopped" customers and partners who are abusing the Action Pack media.  The easiest way to stop the problem was to make it upgrade only, thus reducing the availability to abuse it.  We do understand that this is not 100% desirable, however the ability to do clean installs, demo builds etc is still there and documented here.
  7. Can I run my business using the action pack
  8. What happens if I need the key again, eg if I have to re-install the OS on the same machine again?
    • The key is automatically saved in your online digital locker and you can also take a disk image of the hard disk.  from the FAQ on the anytime upgrade faq (http://www.microsoft.com/uk/windows/products/windowsvista/buyorupgrade/windowsanytimeupgrade/faq.mspx) it states:
    • Should I save the file that prepares my computer to upgrade?

      No, you do not need to save the file. A copy has automatically been saved for you in the digital locker website from Microsoft. You should, however, install the file (by downloading or double-clicking the file) on the computer that you are going to upgrade, as soon as you receive the file. This will prevent errors during the upgrade process.

    • Can I recover my upgrade licence file?

      Yes. If you need to recover your upgrade licence file so that you can restore your computer, a copy of your upgrade licence file is available from the digital locker website from Microsoft.

    • I did not download the file that prepares my computer for upgrade. Is there a link to this file?

      A link is provided in an email message that was sent to you when your order was completed. The download link is valid for 30 days after your purchase or for three days once you click the link from the email message. You can also obtain your file from the digital locker website from Microsoft.

  9. How can I create a system that dual boots Windwows XP and Windows Vista?

    • Using the process described for a clean install at How to do a clean install using the Action Pack Windows Vista Media the only difference is that you choose your 2nd partition or disk as the destination for the install.  When you reboot your system the boot menu will offer you your legacy OS boot menu or the Windows Vista installed on the second disk.

  10. Can I upgrade from a Vista Home edition to Windows Vista Business Edition?

  11. I only have 1 key for Office, but I want to install it more than once, what should I do?

    • The key supplied with Office is valid for ten installs, so you can install it on ten different machines

  12. How can I get the x64 version of Vista / Office?

    • We now have a process in hand to get this sent out with a later Action Pack.  I can't promise which one and I am pretty sure we have missed the cut-off date for the next shipment, but we will ship x64 capability later this year

  13. I want Exchange 2007 in the Action Pack, can you ship it?
    • We are working on shipping Exchange 2007 and Windows Server 2003 x64 as soon as possible in an Action Pack shipment

     

    ttfn

    David


    Posted Wed, Mar 7 2007 10:55 PM by David Overton

    Comments

    Steve Clayton: Geek In Disguise wrote Action Pack January product list
    on Tue, Feb 13 2007 8:05 AM

    A common question at every venue on our EVO tour was "when are the products coming to the Action Pack?".

    Steve Clayton: Geek In Disguise wrote January Action Pack details
    on Tue, Feb 13 2007 8:14 AM

    There have been an awful lot of questions around the January Action Pack recently and it continues to

    Steve Clayton: Geek In Disguise wrote January Action Pack Info
    on Tue, Feb 13 2007 8:31 AM

    There have been an awful lot of questions around the January Action Pack recently and it continues to

    Paul Lang wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 12:21 PM

    David,

    First of all I'd like say a *huge* thank you to you for taking up the reins on this issue and persevering until we got answers (and good answers too!).

    I would like one further piece of clarification regarding using existing software in my action pack. While you state clearly that we can continue using Windows XP and Office 2003, what about server apps? Can I, for example, continue to use SQL Server 2000 and SBS2003 R1 ?

    Thanks

    Paul

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 12:34 PM

    Angus,

    have you ever worried about the use of previously supplied software before?  Does the license agreement say anywhere that the use of software supplied in the action pack should not be used once a newer version is supplied?

    Hopefully this answers your concerns.

    ttfn

    David

    Grant wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 12:52 PM

    Thank you for the update above... however there seems to be a problem with the upgrade..

    Scenario 1. Install vista na purchase fpp ultimate upgrade and allow the maps to expire.

    How would I reinstall the operating system in case of a hard drive failure as the windows anytime upgrade does not give you a new license key! Further to this., windows anytime upgrade requires an ACTIVATED version of vista which since the maps license would have expired would no longer be possible..

    Phew....Although welcome, it seems to me that this has not been thought through properly and microsoft is moving the goal posts whilst mid game.  Can you tell us which way we should kick our ball??

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 1:07 PM

    Grant,

    the process has been very well thought out.  Please see the updated comments around the Digital Locker and how you can recover the key from it.  While the links in the e-mail have limited life, you can recover your key at anytime from the Digital Locker.

    thanks for the great question

    David

    Paul Lang wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 1:19 PM

    David,

    I know all us Scotsmen look the same, what with the red hair and kilts and all, but despite the rumours we're not all called "Angus" :-)

    Paul

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 1:27 PM

    Paul - I am soooo sorry - reading and replying to a mail from Angus while replying to the blog.

    Of course, I will let the comments all stand as they are - editing would suggest some underhand work at play and I would never want to suggest that :-)

    ttfn

    David

    Colin Diponio wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 13 2007 2:54 PM

    That's good news about the Vista Ultimate.

    Thanks for letting us know.

    Colin

    Colin DiPonio - Computer Consultant (Cheshire, UK) » Microsoft Actionpack Jan 2007 and Windows Vista Ultimate wrote Colin DiPonio - Computer Consultant (Cheshire, UK) » Microsoft Actionpack Jan 2007 and Windows Vista Ultimate
    on Tue, Feb 13 2007 3:04 PM
    JFinNJ wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 14 2007 11:07 PM

    A "clean" install means just that; not multiple installs. I fail to see why anyone refers to this “install twice”, or anything other than an installation to a new unformatted drive as “clean”. There should NEVER be anything .old anywhere!

    Fact remains, all of us are angered at the bully tactics of Microsoft on this action pack release. In fact, I can’t tell you of anyone, that’s right, anyone of my colleagues who have used it as of yet. Sad to say, if MS is so worried about copyright issues, just have them send a couple dozen agents to China, where much of its products are manufactured. You can buy anything on any street side stand/ open market, software and DVD movies for about a buck or two.

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 14 2007 11:27 PM

    JFinNJ,

    I am sorry to hear that this is a problem for you, however it is not something I am able to fix.  If the Action Pack no longer fits your needs, then all I can suggest is to not use it.  There is always the legal licensing issue around loading an OS onto new hardware and this is not something we can escape.

    However, your comments about "all of us" is I feel a little exagerated.  I have over the last couple of weeks met no more than perhaps 250-300 Microsoft partners and discussed the Action Pack issue - even though people were given the opportunity to express dis-satisfaction - and many did, I did not get a level of response that you are suggesting.  Is it ideal, no - is it something to still be angry about now? Many people said once they understood how things were that they were happy to move on.

    I also don't understand why you feel bullied - you are not forced to load Vista.  In loading Vista all you require is an OS that is legal on that machine already.  And you are experiencing the same things that a customer would with upgrade media.  If you want to see what a clean install looks like - do the install without a product key and don't activate.  While you might not trust your hardware without a full low level hard disk wipe, Vista's clean install process using upgrade media will give you a brand new install un-impacted by the previous install.  I don't understand how if you are legally licensed you feel wronged.  If you are going to upgrade your hard disk, you can make an image based backup using the tools, back it up, put in the new disk and then re-load the image instead of running setup - and it will take minutes.

    I do feel that there are enough options there to solve any problem.  However if the only answer is that you want OEM or FPP product then the Action Pack will not be able to help you.

    thank-you for your comments.  It is worth saying that your comments are fed back to Microsoft in Redmond, but I don't see this changing.

    ttfn

    David

    Ian wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Mon, Feb 19 2007 3:07 AM

    Nice site David.

    The Vista Action pack issue is one that I was disssapointed on but that is life. Your suggestion to upgrade is great but Australia does not offer Windows Anytime Upgrade which is actualy affects customers and Action pack subscribers. I could go on but obviously this is not for Australia but your readers can take comfort that you have an affordable Upgrade path that not all countries enjoy. The best I can find here for a box upgrade is about 190 GBP!

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Mon, Feb 19 2007 7:16 AM

    Ian,

    I did see that they are trying to work out how to get this up and running - it may just be a matter of time - Nick Mayhew suggests so - http://blogs.msdn.com/nickmayhew/archive/2007/02/16/action-pack-faq.aspx

    ttfn

    David

    David Overton's Blog wrote Demo Showcase and Action Pack shipments
    on Tue, Feb 20 2007 12:47 AM
    nemohome wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Tue, Feb 20 2007 9:34 PM

    I am currently with XP and Excel 03. Will MS Vista support 03 XL data

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 21 2007 8:33 AM

    Office 2007 will read files from Office 97 and above (and save back to that format) and Vista is not required by Office, but will support loading of Office 2003.

    thanks

    David

    Ed wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Thu, Feb 22 2007 9:48 PM

    Dave-- A simple question from a novice. I have Vista Home Premium on an HP. I also have a new Office 2003 CD set with key. Can I just load the Office 2003 onto the Vista system without problems?

    Ed

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Thu, Feb 22 2007 11:32 PM

    Ed,

    Office 2003 should work on Vista, yes.  And Office 2007 should work on Windows XP.

    ttfn

    David

    Graham wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 1:45 PM

    Is there any news about 64 bit editions of Vista in the Action Pack?

    Paul Heywood wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 2:16 PM

    Can you enlighten us on how we can get/install the 64 bit verson of Vista Business?  Will the link provided to get 64 bit media on the MS website work with an Action Pack CD key? It mentions a retail version, which I assume the Action Pack is not classed as.

    Nice FAQ, answered some of my queries, that's for sure.  I do agree with some of the comments above though and am reconsidering whether to renew my subscription next time round.

    Andy wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 4:48 PM

    I advise large organisations on mass OS deployments and hope to be continuing to do this with Vista. I need to be able to test automated deploymnents of Enterprise versions of Vista. Are the version of Vista in the Action pack or the OEM version sufficiently similar for deployment purposes to be appropriate?

    Gary Fenton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 4:56 PM

    Action Pack has been very generous up until now. I was expecting to receive a few flavours of Vista such as x64 and even Ultimate. How can we talk up the benefits of Ultimate if we can't use it ourselves (without paying the equivalent of half the Action Pack subscription to upgrade)?

    I agree with the person who said the Vista Business disc did not provide a clean install - clean is the wrong word to use. I have not used the upgrade disc and I doubt I will unless I need to test out the upgrade process for a reason.

    Instead I bought a new laptop with Vista Ultimate pre-installed by the manufacturer. It's crashed twice in the 4 days I've had it. While giving a presentation to a room full of customers the sidebar and network centre window crashed. Then the window that told me about the crash also crashed. I closed the laptop with embarrassment before everyone exchanged their own Vista horror stories. I found some other bugs too, like sometimes new windows open behind existing windows. Don't get me started on the lack of a reasonable backup utility. Suddenly ntbackup looks like a pretty good program! I cannot recommend Vista and I will not be installing it on business or test machines until SP1 fixes things. It seems to take longer to boot/shutdown than XP which, apart from the less fashionable GUI, is a pretty stable OS. Shame it takes a couple of years to get it to that state after each new release. Vista should have had another 6 months in the incubator but I guess the shareholders were getting anxious. ;-)

    On a brighter note I would like to applaud Microsoft for giving us the Enterprise edition of Office 2007 - excellent. By the same token of why they didn't give us a full version of Vista, why did we get the full version of the *flagship* Office product? Hey, I'm not complaining, it's just that their logic is inconsistent.

    One oddity about Office Enterprise 2007 - it highlights the new inconsistency of the GUI. Only the Word/Excel/PPT products have the new ribbon interface while the rest of the suite has the old interface and no new radical features. To be honest I find the old interface faster to use (less mouse mileage!) and for more advanced users it's easier to locate the features you need as menus list the names of the tools one after the other, whereas the ribbon sprawls everything out over the width of the window mixing various sizes of icons and text - harder for the brain to collate and identify the information.

    Great blog by the way. Sorry my comment is rather long.

    Chris Swinney wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 7:45 PM

    I too am a little annoyed that the upgrade to Vista Ultimate is a "PAID FOR" upgrade. You should at least make this VERY clear at the beginning of this blog.

    I have Vista installed on several machines at the moment - one laptop pretty much crashes or locks up all the time and does not have 100% functionality. The HDD thrashes for up to an hour after logon and then does not shut down properly. Another machine is more stable, but I still experience the occasional “black screen of death” and IE/explorer crashes.

    I do like the new office interface, however. I must admit that altering certain deep rooted options are now a little difficult, however, a lot more options and facilities are available the average user.  The pictorial option is simple to navigate and understand (once used to it) and will help users with difficulties such as dyslexia – myself included.

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 8:41 PM

    Graham,

    I am not sure of the 64-bit process - I will find out more and get back to you.

    thanks

    David

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 8:45 PM

    Gary,

    Several things - the deployment of Business vs Enterprise is almost identical - I say almost - there is just one difference - the key.  If you are deploying Enterprise you will (potentially) need a key server in your organisation - this is the only difference (it can be anything from an XP machine up)

    On the GUI - yes, it would have been nice to have the Ribbon on everything, but alas it was not possible, so we have what we have.  Once quick tip - all the old keystrokes work still - so Alt-T+O - Options screen, and so on.

    Any further feedback, please do provide it :-)

    ttfn

    David

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 8:50 PM

    Chris,

    1st off - you are right about stating the upgrade to Ultimate costs money and this should be at the TOP of th FAQ - it is now :-).

    Vista so far does not sound like the best.  If you are seeing crashes, unless you have done something silly, it sounds like bugs (in drivers or Vista) to me.  If you go to control panel and search for problem you will see the problem history item.  Make sure they are submitted and see if there are any solutions.  We are already seeing people put new drivers up (I have had Toshiba publish some for my laptop recently) which significantly improves things.  The HDD thrashing I would guess is the index engine rebuilding - as it is a SQL database it does not like crashes and sometimes does a rebuild afterwards.

    It might also be worth running the memory test tool (search for memory from the start menu) to double check the system.  Vista does stress a system and can sometimes find previously unknown issues - oh joys!

    One last thing, Vista now logs hangs, crashes and slow downs, so the issues you are seeing should be reported so we can see them.  If something is happening a lot, drop me a mail (address at the top of the page) and find me the "bucket number" - I will see what we have on it.

    thanks

    David

    BobG wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 9:37 PM

    The recommended minimum memory for a Vista PC is stated as 1GB.  However, it has been suggested that to run Vista Ultimate the minimum memory should be raised to 3GB.

    Is this a true statement??

    BobG wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 9:43 PM

    A 1GB minimum memory is advised for Vista.  However, it has been suggested to me that to run Vista Ultimate 64 bit version a 3GB minimum is necessary.  We have an active enquiry for this and I am trying to spec a PC to meet the requirement.  Can you comment please

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 9:53 PM

    Bob,

    the memory requirements for Vista are not different be they 32 or 64-bit.  Info is at http://support.microsoft.com/kb/919183/en-us - however if the user is a power user, then 1GB is not recommended.  I run systems (at home and work) with 1GB, 2GB and 3GB.  my 3GB system does not use anywhere near 3GB.

    ttfn

    David

    Chris Swinney wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 10:03 PM

    One further comment - is it now possible in Vista to be able to join a machine to multiple domains, so that a laptop can be seen as part of a clients network (or even a home/work domain config) - or is this not a good idea?

    Andrew Willett wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 11:27 PM

    Hi Bob,

    With regard to the question 'How can I get the x64 version of Vista / Office?':

    1) The x64 version of Windows Vista is shipped with Vista Ultimate Edition, and available on request for the cost of shipping and handling for all other versions (except Starter). The same key will activate either version.

    2) There is no x64 version of Office at the present time.

    Hope this helps!

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Wed, Feb 28 2007 11:58 PM

    Andrew,

    The item I need to check is if the Ultimate version that you get by buying the upgrade of th action pack version can then be used to get the x64 version.

    thanks

    David

    David Overton wrote re: Windows Vista, Windows XP, Office 2003 and Office 2007 Action Pack Update - my FAQ
    on Thu, Mar 1 2007 8:01 AM

    Chris,

    Vista still can not be joined to multiple domains at the same time.  Given that we have a layered security model - domain, computer and local, which one is king in a multi domain environment?  Remember they effect more than what the user can do - they also impact what the computer can do.

    For this reason, amongst others this is not possible.  The best I can advise is to either have >1 login and use the password management for each user to have your domain credentials or simple have 1 user and use password management to simplify access.

    ttfn

    David

    Partner Perspectives wrote Action Pack FAQ's
    on Thu, Mar 1 2007 11:32 AM

    Today I was chatted with the partner facing guys in our department, trying to find out what their most

    Marv wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sat, Mar 10 2007 1:58 PM

    Hi David:

    Just purchased a HP with Vista OS. The screensaver does not hold most of the time. Have to constantly go and initiate the settings and get lucky 3 out of 10 time approx..

    Also when downloading for new updates on Wondows Live Toolbar- i receive error messages of files requiring updates and can not continue..

    Also,WEbroot spy sweeper popped up lettin  me know of a more current update . During dowmload, it failed and i never heard anymore.

    Are these glitches in Vista or are there fixes available,

    Thanks

    David Overton wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sat, Mar 10 2007 4:43 PM

    I would say there issues are not normal or Vista problems. One of the nice things about an OEM machine is that you can phone them for support.  also, can you have more details and actual error messages?

    thanks

    David

    Tone wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Mon, Mar 12 2007 3:38 AM

    Hi David,

    Office 2007 doesnt seem to be functioning the same as the Enterprise version as I am unable to run the Office Customization Tool and get the following error when running setup.exe /admin from my network installation point.

    "Files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product"

    This error should only appear when running the Office Customization Tool from a retail version.

    DVD Part no. X13-35827 EN Microsoft Office Enterprise 2007

    It has been suggested it due to retail keys but no keys are entered at this stage..

    Thanks,

    David Overton wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Mon, Mar 12 2007 9:53 AM

    Tone,

    It is always worth double checking the network install point - what happens if you try the same command from the CD?

    Mostly these sorts of issues are media and / or bad copy related.  You can always use the tool at http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/processmonitor.mspx to find out what files it thinks are missing and let me know.

    thanks

    David

    Tone wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Mon, Mar 12 2007 5:20 PM

    Hi David,

    I forgot to mention the same error occurs using the DVD, running procmon shows setup.exe cannot find 74 files its looking for in admin mode.

    I have listed files here so I dont bog down the blog.

    http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?query=tone&dg=microsoft.public.office.setup&cat=en_us_642d5640-c1ba-43c3-a224-b3ec1473346c&lang=en&cr=us&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us&mid=9c4162cc-cfed-4f8c-be4a-007fb810a9ed

    Will try and get media replaced with a different part no,

    Cheers!

    Tone wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Mon, Mar 12 2007 5:50 PM
    Chris wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Mon, Mar 19 2007 5:33 PM

    Hi David,

    I have both Office 2003 (just Word, Excel, and PowerPoint) and Office 2007 (Word, Excel, and PowerPoint) installed on an XP machine. If I only run Office 2003 apps everything is fine. When I run an Office 2007 app, I have to wait for "something" to be reconfigured. Then the Office 2007 apps run fine. If I then run an Office 2003 app, I have to wait while "something" is reinstalled. What's going on?

    Mark wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Tue, Apr 10 2007 8:01 PM

    Hi David

    Can we not have SBS Cougar beta and/or Longhorn Beta added to AP?

    Mark

    David Overton wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Wed, Apr 11 2007 10:01 AM

    Mark,

    It was a very unusual process that led to Office and Vista betas being in the Action Pack.

    I will ask, but I would expect that TechNet will still be the default place for betas that are not "publically" available.

    thanks

    David

    Betsy wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sun, May 6 2007 9:32 PM

    2007 Vista Student and Office Edition does not allow me to create one line spacing in Address Headings but okay within the body of the letter, is this a glitch. I have never experienced this in my former Word Programs. In the dialog box it does specify single spacing. Any advice would be appreciated.

    David Overton wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sun, May 6 2007 9:56 PM

    Betsy, this is the space before / after Paragraph settings coming into play here - have a look at uksbsguy.com/.../how-to-remove-those-spaces-before-after-and-inbetween-paragraphs-in-word-2007-part-of-office-2007.aspx for a how to guide for this.

    ttfn

    David

    Greg wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sat, Jun 9 2007 10:05 PM
    Quick question: does Office 97 Pro (SR-1) install and run on Vista? None of my net searches has yielded any conclusive answers and Microsoft's website doesn't divulge any info on this question either. Appreciate the feedback if anyone knows...
    Patrick wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Tue, Sep 4 2007 5:46 AM

    After hours of attempts to install Office 2003 on my new Gateway with Vista Home Premium, I give up. After the first installation, I could for the life of me get Vista to associate .doc files with the Office 2003 version of Word. I could launch Word 03 just fine, and then get it to open the older word docs, but even when I saved a new file, Vista thought it belonged to wordpad.

    I tried all of the obvious things to reassociate .doc files,, and several registry-level non-obvious ones. Nothing worked. PowerPoint and Excel 2003 seemed to work fine, it was just the Word thing. OK, try again.

    So I gamely uninstalled Office 2003 and reinstalled it, but that made things worse. Now my circa-2000 .ppt files do not open at all in PowerPoint 2003. It tries to open them, fails, and then blandly informs me that they are not, in fact, .ppt files.

    Well, I've had it with Office, and as soon as I can afford it, with Windows.

    For now I'm going OpenOffice, which seems to work just fine under Vista. Thank God for open source projects whose proprietors are no good at lying.

    And then once this box is fully amortized, I'm finally going Macintosh. I'm about the last serious software craftsman I know who has not made the switch.

    You MS guys can blather on all you like about how healthy and normal everything is, but I am starting to see MS programmers carrying Macs to the software conferences, so I think your denial may soon be wearing thin.

    [moderated]

    David Overton wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Tue, Sep 4 2007 8:02 AM

    Patrick,

    lets do this in order:

    1) Office 2003 is fully supported on Vista - if you have a problem, contact the support desk - if it is a bug then the support call is 100% free.  Also, have you contacted Gateway about it?

    2) You are the 1st person I know to have these issues - they smell of an anti-virus engine issue

    3) Macs make lovely Vista machines - why do you think you see MS employees with them.  Also, we make software for Macs, so some MS people would need them to do their day jobs

    4)  I don't think MS lies about its software and solutions - we would be up in court too fast - no point is taking someone to court who has no money, but people are only too quick to take MS in to the dock

    5) Competition and not 100% MS is perfectly normal, don't be silly by thinking otherwise

    6) Did you look at support.microsoft.com or even the Office 2003 pages on this blog to resolve your problems?

    Finally, don't come on my blog and rant at me - this is done as a love of mine, not a platform for others to rant.  If you want help diagnosing the problem, feel free (as it says at the top of the page) and contact me directly (so I can reply directly to you) and we will see what is happening.

    thank-you

    David

    John wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Sun, Sep 16 2007 6:08 PM

    Thank you David for host this site. I am having the same problem as Patrick experienced between Office 2003 and Vista Home Premium except on an HP machine. I have followed the same steps as he did install/uninstall office 2003. With the same results. I have found a work around - if I copy the word exe file out of the office11 folder and put it in the office folder(one level up) then word will associate to doc files. I didn't have this problem until I upgraded from Office 2000. Everything was properly associated until the upgrade.

    Thank you again,

    Mark wrote re: Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
    on Wed, Nov 21 2007 1:54 PM

    I am so glad I found this site before I jumped into an Action Pack purchase. Although there is no denying the value of the AP with regards to the server software included, I was initially attracted to it because of the OS and Office software. However it seems that in regards to the OS software the AP is pretty much useless.

    Since the AP includes only upgrade versions of Vista any new machines I purchase for my business are likely to be machines with OEM versions of Windows since this is a lot cheaper than buying a naked PC and installing a retail version or even volume license versions with the minimum order quantity of 5. And the cost difference between a machine with XP Pro installed or Vista Business is usually a big fat zero. So why would I buy a machine with XP Pro and use the action pack to upgrade to Vista Business when I can buy it with Vista Business in the first place for little or no additional cost? It becomes an even more pointless exercise in the near future when XP Pro will no longer be available on OEM machines.

    The AP still offers value as soon as I want Office or any of the other applications on my machines or when I have a need to use the server software. But with regards to the OS stuff it is pointless.

    In my view they might as well just remove Vista Business from the AP. For new customers the Vista upgrade in AP offers absolutely no value whatsoever, especially once XP is dead and gone. I mean what a seliing point that is, get upgrades to Business Vista for 10 machines, oh but remember you have to buy a machine with an OS on it and we don't allow distribution of XP on new machines anymore so the machines you buy will need to have Vista on it! And as a last random thought, does the AP Business Vista upgrade allow upgrading from Vista Home or Basic? Or will MS really be selling the AP with Vista Business upgrades when the only viable option for new PC purchases will be machines with Business Vista on them in the first place?

    I understand that MS are trying to reduce piracy but that really is no excuse for having elements in the AP pack that quite frankly make them look ridiculous and also in the long run will reduce their new sales of the AP and alienate their existing AP customers.

    Apologies for the rant, but it really is a ridiculous situation as far as Vista is concerned.

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