DavidOverton.com
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

Browse by Tags

  • Find out a bit about small businesses in the UK from the UK Small Business Regional Hotspots web page

    I found this and thought people might find it useful to see what our research showed us about the regions around the UK. The background is given as: Microsoft UK recently carried out online research, in conjunction with You.Gov to find out where in Britain most small businesses were being formed and to see if there was any correlation between geographies and the types of vertical sectors that dominated the small business landscape . It also sought to identify how successful small businesses were developing their business and their employees, and where they were investing money to help it succeed further. This site highlights the key findings for each of the UK regions excluding Northern Ireland (regions defined by Government Office). If you go to http://regionalhotspots.co.uk/default.htm and hover over the icons on the map you can learn more. ttfn David
  • Microsoft Worldwide Partner Conference - will you be in Denver?

    I attended last year and the UK partners that went said that it was a very worthwhile experience, especially the Pre-event of the Small Business Symposium (eg http://www.uksmbgirl.co.uk/blog/archives/date/2006/07/ and . This year we have that again - see below or http://www.microsoft.com/partner/events/wwpartnerconference/precon.htm Microsoft Small Business Symposium 2007 The second annual Microsoft Small Business Symposium is the event for Microsoft Small Business Specialists and other technology providers who want to energize their small business practice! You will hear strategies and methods from industry experts to help you effectively manage your time, build business value and reduce financial barriers to continued business growth. Come interact with your peers and Microsoft as we examine the recent technologies, issues and forces driving today’s small business marketplace. I expect to see a number of UK partners there again this year. More details from Microsoft Worldwide Partner Conference This premier...
  • SBS 2003 R2 & CALsare now on the Academic Price list so you can sell SBS to schools again :-)

    Hi guys, I've just picked this up from one of our internats web chats and thought I would share it. SBS will be on the Academic Price List and available in all languages (SBS Standard, Premium + 5 CAL packs) through Volume Licensing as of April 1st. For FPP, retailers will be able to get the product as of May 4th. This is great news and I have had it confirmed that it is on Wescoasts price list, plus some other distributors. ttfn David
  • Do you wish there was a good list of questions to understand a customers business and technical needs? Well you had better look at the Microsoft Business and Technology Assessment Toolkit FAQ (and win copies of SBS 2003 R2 to sell)

    I should have blogged on this ages and ages ago, but somehow I thought everyone knew about this already. It is a set of tools (pointers to documents, Q&A recording tool, customisation tool and general web based advice) to help you sell your services by understanding the needs of your customers and share this information easily around the business. The best place to start is the FAQ page ( Microsoft Business and Technology Assessment Toolkit FAQ: Toolkit Updates ), which has loads of good links - below is just the start of the good information. Also, if you do a few assessements and submit the data to Microsoft, you could earn a free copy of SBS 2003 R2 for you to do with as you will - give to your partner at home, sell to a customer, mount on the wall as the only free thing Microsoft has ever given you :-) Find comprehensive answers to your questions about how to download, install and use the Microsoft Business and Technology Assessment Toolkit (English only). For further information about the Windows Small...
  • Help to make the Office 2007 document type a standard (Open XML) - click the link

    I love standards - they make life easier. TCP is one, ODF is one, SNA is one, ASCII and EBDIC are. Even PDF is one. It just makes life easier. In this connected world standards are a good thing and sometimes more than one standard is very good. Microsoft has offered the Open XML (Office 2007 document format) as a standard too. We can have it as a standard in a short time frame or a long time frame. I want you to sign the petition to help it happen in the short time frame. Even Novell are supporting this as they see it as just making their customers lives easier. Go here and sign the petition to help move things forward in the short time frame. If you want to see how developers could use the standard have a look at http://openxmldeveloper.org/posts.aspx . You might wonder why I am asking you to do this. Well I've read the text at the microsoft.com site on Open XML and I like the idea of this being a public standard that people can write to without having to pay for the right to do so and the knowledge that...
  • The Small Business Summit is coming - 19th - 23rd March - watch online

    [updated 29th March 2007] Now the event has happened you need to go to http://www.microsoft.com/smallbusiness/small-business-summit/FY07/SummitVideo/Watch.aspx to watch the various sessions. The Microsoft Small Business Summit is just around the corner: March 19-23. It's free, it's online, and we don't want you to miss it. To help you get the best value and training for your business, we've identified the top webcasts from the Small Business Summit. With links below, we've also simplified the process of adding your chosen webcasts as appointments on your Outlook calendar. On the date and time of your preferred webcasts, you have two easy options for viewing the live webcasts : Click the linked webcast title below. -Or- Click the linked webcast title in the Outlook appointment text. Note: To view the webcasts, you must have Windows Media Player installed. March 19, Day one (9:00 AM - 2:00 PM, Pacific Time) 9:00 AM - 10:00 AM - Keynote: Solutions for Small Business Kevin Turner, Chief Operating Officer, Microsoft...
  • Was Vista's arrival a surprises to anyone? No? Then how come so many people were unprepared - hardware vendors, ISVs, even Microsoft to an extent

    Lets start off by saying this is a RANT. If you don't like rants, look away now. I saw this in CRN and it made me laugh and cry. We have seen news that iTunes has undisclosed issues with Vista (even after being fixed ), poor drivers from nVidia and others and even enough to stop a BBC reporter from getting it going , yet from the list below, most are down to 3rd parties. I have only a little sympathy for hardware partners who didn't get drivers out - I was at WinHEC 3 and 2 years ago when the need to build drivers was hammered home. I have seen the offers of help to ISVs to get their applications working. I have seen the large amount of online training available for partners of all sizes to understand the benefits of the products. However, I have also seen the difficulties people have in when to bet on Vista and deploy the resources - I think its success has taken a few people by surprise! Microsoft is certainly happy with the launch . If like me, when you have 2 years to solve a problem it is always tomorrows...
  • Using Windows Vista and Outlook 2007 in a Windows Small Business Server 2003 Network

    [updated 28th Feb 2007 - 07:47 with correct link for Outlook 2007 and Windows XP] Use this document to join computers that are running Windows Vista to your Windows Small Business Server 2003 network using the "Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility (KB 926505). http://www.microsoft.com/downloads/details.aspx?FamilyID=46E95C56-1A4C-45BD-8D69-5F41FF8F1F22&displaylang=en File Name: SBSVista_Conceptual.doc Date Published: 2/8/2007 Download Size: 265 KB The “Update for Windows Small Business Server 2003: Vista and Outlook 2007 compatibility (KB 926505)” adds support for the Client Deployment tools in Windows Small Business Server (Windows SBS), and it resolves compatibility issues for running Windows Vista and Microsoft Office 2007 in a Windows SBS network. Use this document to join computers running Windows Vista and Outlook 2007 in your Windows SBS network. You might also want to look at: · Vista and Office 2007 FAQs · Related Knowledge Base Articles KB 926505...
  • Easy way to learn Vista, while also learning how to demo it

    Many of you have Windows Vista, but now need to understand what you can do with it. Rather than reading one of the nice big books, you could go look at the www.windowsvistamagazine.co.uk and read all the great info there. You could also go and look at the training available on the Microsoft Partner site. Finally, you could go and get all the tools you need to build a demo system, including the "scripts" for home and business use and then work through them - it will not take more than an hour to work through them, but by the end of it you will know most of the interesting features of both products. Windows Vista for Partners - Your DRT - the site includes: Step 1. Before getting started, learn what it takes to create your own DRT. Download and review the Windows Vista Demo Setup Guide . Step 2. Gain access to the latest tools for DRT development. Download the zip file , which contains Sample documents Demo files Sample applications Management shortcuts Step 3. Need a little direction on how to set up your demo...
  • Microsoft, BT hook up for hosted apps | Tech News on ZDNet

    Given the recent good moves forward with Office Live (UK web site - http://www.officelive.co.uk , partners getting excited - Tim Long , bCentral information on the products and 5 amazing case studies ) I thought I would share this further advancement in the online world. There will always be a place for the small business products that rely on physical servers, but the business by Vlad and many others shows us that the SaaS (Software as a Service and Software AND Service) work well for a business model. The difference between SAAS and SaS, IMHO, is one is rich in both client and web based tools, the other is ONLY rich when connected. Take Exchange and Outlook - Outlook is a great client when connected to Exchange. OWA is a great client too, however Outlook's offline ability is what sets it apart. You can get get great online and offline experiences with SaS. Microsoft and BT are to launch an online marketplace for hosted applications, with small-business customers as the target. The BT Applications Marketplace...
  • Why the blue badge will not help you find prospects, but might help you turn them into customers

    I'm going to start with a contentious statement "The Blue Badge is the best scheme in the world for IT partners serving the small business sector". The second thing is that it is not a sales campaign to get people to buy from you. It is a quality assurance and community system. We have been having a bit of a discussion internally today about the "blue badge" - you know, the SBSC logo. This discussion is a little UK focused as some of the features and benefits are UK focused. The discussion was triggered by the questioning blog by Tim Long who wants to see the community do more to promote the benefits of the blue badge. We know this can work - in the US some members put together a radio show and those of you who know Harry Brelsford will remember that he played the commercial they did at many of the events. The simple truth that SBSC is a flag for partners to rally around and build communities, not a flag for prospects to rally around. The people in SBSC have something that sets them apart from the pack, but does...
  • I'm sorry - I am not perfect and nor is Microsoft. Sometimes it is our fault

    I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time". Before I rant - OK, I understand this, if you could share the bug at some time, we will try to fix it. We haven't been able to identify it yet, so need your help I say "There is no OEM media, get over it" and you say "I need OEM media to do my installs". OK, I can't fix this one. I do understand where you are coming from. If I were to share the fact that in the UK, which is a low piracy country, our tests so far have shown between 10-15% of all copies of Windows are pirated and many come from Action Packs and other OEM keys, does that help understand why this is such an issue? I do wish I could give you back OEM media, but I've been told it is just not possible. While Microsoft did publish the changes coming, I now...
  • Why Windows Vista Home can only be Upgraded to Home Ultimate online, but can upgrade via retail media from XP Home to Vista Business (or any other version)

    Following a bit of a discussion on the user groups around this area, I thought I would add my thoughts here. Many home PC users will be getting Windows Vista Home Premium and then potentially discovering that they really wanted the business edition ( SKU ) as they are not just home users. The problem we have is that if you look at the Windows Vista product feature matrix you will notice item like those to the left (click to see larger image) where features are available in the Home edition, but not the business edition. When people "upgrade" within the same release of the OS they expect to not loose features and some of those features include items that Microsoft potentially pays licensing for. Because of these reasons, home users can either "upgrade" to Ultimate, or buy Business in retail and do a full clean install. Now, if someone has any version of Windows XP or Windows 2000 then they can "upgrade" to any of the Windows Vista editions, however the key item to note here is that if someone will loose functionality...
  • Demo Showcase and Action Pack shipments

    [Please also read the Action Pack FAQ on this blog at http://uksbsguy.com/blogs/doverton/archive/2007/02/13/windows-vista-windows-xp-office-2003-and-office-2007-action-pack-update-my-faq.aspx ] Ok, so we failed to hit the January shipment, which is not something I am proud of, but everyone knows that we missed the shipment and my feelings already :-) If you are wanting to Demo Vista and Office then there are a few things you can do: Load it yourself and tell people how you use it Read the case study information on the bCentral web site and tell people about UK small businesses that are benefiting from the products already Portfolio Communications goes green Windows Vista and Microsoft Office 2007 system help PR company A portrait of a small business Photography company snaps up Windows Vista and Office 2007 Accountancy firm profits from Microsoft investment Windows Vista and Office 2007 lift Aggarwal and Co. Load one of your Action Pack instances onto a PC. If you want to upgrade to Ultimate then do so, or run...
  • Microsoft software for Charities in the UK

    OK, so once upon a time I used to give out software for charities, but those days are gone. However, there is a fantastic deal available for charities via the Charity Exchange. The software is donated by Microsoft (and others) and then an administration charge is added. There are various criteria to be met to use the Charity Technology Exchange, but the overall pricing is VERY good for charities - and of course, if the software is discounted as this is the right thing to do, perhaps so should the services too ;-) Anyway, the site can he found at http://www.ctxchange.org/ctx/browse_products/microsoft/default.asp and the prices include software assurance, so the Office 2003 and Windows XP prices entitle the charity to Office 2007 and Windows Vista Enterprise (as it is a Volume License). An example would be a 50 seat SBS Premium solution with Windows XP and Office 2003 (both upgradable - also note that a previous Windows OS is required on the PC to load the Windows OS - it is an upgrade, not a version that can be...
  • Small Business Partner Community ‘Catch Up’ Evening - Come to the SBSC Symposium "pre-drinks" - yes, drinks the night before the Reading event (so drinks on the 31st January)

    If you will be in the Reading area on the night before the SBSC Symposium, then come along to Reading and have a drink and catch up with the community. You'll have the opportunity to mix and chat to different members of the regional groups as well as exchange ideas about business (or anything you like!). No agenda has been set for the evening (as yet); think of it as a regional SBS group meeting on steroids! The VIP area has been booked out for our meeting so there’ll be plenty of space to spread out and relax. Members of the community, Microsoft, and other vendors will be available to chat to and this will hopefully be a great start to the Microsoft Small Business Specialist Symposium. And just a reminder, while some drinks will be bought, more food and drink is available, but sorry guys, you've gotta pay for yourselves!
  • SBSC (Small Business Specialist Community) has a little chat about what is coming up on Partner TV

    Do you know Robbie? Have you met him, if so, then you will feel justa little sorry for Aileen in this short film (possibly up for a Bafta) staring the two of them. I did record one, but alas, like many things I do, it ended up on the cutting room floor!! Jog along to Partner-TV: Small Business Specialist Competency for a little glimpse of stardom in action and find out what is coming your way. ttfn David
  • A bit late (from me, not the team), but Happy New Year

    Our nice Partner Group in the UK wanted to say Happy New Year.. http://blogs.msdn.com/ptstv/archive/2007/01/04/partner-tv-happy-new-year-from-the-uk-partner-group.aspx ttfn and have a great year. David
  • Back from holiday, whats been hot in 2006

    A few people commented on my "on holiday" messenger tag line and said they felt better once things were "fair" and I was back in the office. Well I am back - and having done the inital cull, I am down to just 474 outstanding mails that need some form of attention. What did people spend time talking to me about in 2006: CRM - what it is, how to sell it, how to get training on it and why should customers care Windows SharePoint Services - to date the highest hit link on the blog site. How to configure, load, install, use, customise and then finally upgrade to v3 Licensing - This wss a strange one - historically, many small business partners have sold OEM or FPP only, but the discussion about what license when has really heated up with several partners now proving out the model that Open Value (and OV Subscription) are very useful sales tools as they help build a long term relationship with the customer, potentially reduce the up front cost of the solution and ensure your customer is always up to date on licenses...
  • Office Live beta in the UK and how it works & competes with SBS 2003

    I have been behind on my blogging (have you noticed)? I was at the Bristol SBS group Christmas dinner (did I say thanks yet to Richard and Mark?) and we got to discussing Office Live. So first off, as to what Live is, why not go and have a look at Eileen Browns blog on it and then lets get down to the discussion points. They were: Who really wants this type of solution? Does Live compete with SBS? Can I make money out of Live If someone has Live, can I sell them SBS too? If someone has Live, can I "upgrade" them from this to SBS? So lets answer these is order: Who really wants this type of solution? Well, there are loads of small businesses out there that want a web site, some more professional e-mail addresses than simply "[email protected]" (don't try mailing this address, if it exists, then they won't like it, but more likely it will not). Office Live will give them a website of http://www.somecompany.com e-mail addresses that at "@somecompany.com" and a simple way to build the site - for...
  • Great group leaders and Richard Evans, Tom Crosbie and Susanne Dansey moving on

    I love the small business community. Some days I hate it too. This year we have seen great strides forward, but the fear by me has always been how many people are driving it. Don't get me wrong - I think the community is amazing and more than capable at driving things forward for itself, but some pigs are more equal (driving) than others. This year there have been some stand-out heros, who have consistently provided feedback to Microsoft as to what more we should be doing to help. That is what I see easily. They also lead their groups, build the local community and put business opportunities in front of people around them. Three of those people have moved from group leaders to being back into community at large - and I am not sure that this has been recognised - both in terms of their efforts to the community and also the help they have given Microsoft. The three people are Tom, Richard and Susanne. They all did great things with their groups - taking them to new heights (other group leaders do this, but have...
  • Do you get e-mails offering pirated software at discount rates and want Microsoft to do something about it?

    I got a mail from one of the community leads the other day about "downloading Office 2007 for a 80% discount". These mails are always fraudulent - in many cases you will not even be sent any software, pirated or stolen, but your credit card details will be re-used. Should you be sent something, as said, it will not be legal, so at best will be stolen, at worse, will be hacked together and probably contain spy/malware too. This business damages us all, so if you are in the UK and wish to report it, please just foward these mails to the UK Piracy team at [email protected] . thanks David
  • Who is Captain Campaign and how to sell more?

    Time and again the number one question I get outside the technical arena is people want leads from Microsoft - "go and advertise for me and hand me the leads so I can do business with these customers." I know this sounds pointed, and it is meant to, I have had partners be even more direct with me as to what they think Microsoft should do for them to make them acquiring customers easier! Now we do do advertising, but we don't "hand" the leads to you. We take customers to the "find a partner tool" on bCentral and ask them to find a partner. If the find you, click on the link for you, but the web site does not entice them to call, there is nothing we can do about it as Microsoft - (have you asked some prospective customers to look at your website to see if it is a plus or a minus?). So what can we do to help, well, besides our campaigns, we can help you run mini-campaigns that align to what we do ourselves, but you get to customise it to your needs. To find out how this works, how to do it and who captain campaign...
  • Vista and Office 2007 for Small Business (responding to more comments) - and the EVO Tour and more learnings (updated with links)

    Well, the EVO Tour is underway, with some initial bad feedback, we have taken that on board and now the feedback is MUCH better from all partners, including SBSC members, so the inital concerns appear have been answered - which is well done to the team for such a quick turnaround. When I answered the previous complaints " here ", I wanted to respond more fully to Martin's comments, so I will do that here. This is what Martin said that I will respond to now: "because this customer has temps that may or may not work on these platforms[David: Vista machines], the changes in UI between XP and Vista are significant that this solution[David: Using Vista on some machine] will not work. They believe (and so do I knowing the workforce) they are going to have to upgrade all of their Computers all 35 Desktops. On top of this, they are then going to have to ensure that all of the other LOB Apps run, and then train all users on the diverencies. That will cost the IT budget for the next 12 months so just isn't going to happen...
  • Vista and Office for Small Businesses - replying to Susanne's and Vijay's blogs

    Wow, I go on holiday, spend some time catching up on e-mail, and what do I find " There’s a whiff of coffee in the air… " asking if Microsoft can help position Vista and Office for small businesses and then Vijay also asking " What’s the Value Proposition…?? ". Now these two blogs acknowledge that there is value in both products, just that the communication of that value is not getting through. It is also worth me saying that I thoroughly appreicate and desire this sort of discourse. Without getting the occational slap around the face Microsoft can not improve what it does, especially if the slap is deserved. Lets start with some ground rules: Vista & Office are not something that every business has to buy either on the 30th November or the 30th January, some people can or will wait a month or two before they feel the need :-) Microsoft does not have all the answers - that is why we rely on a fantastic partner network to fill the gap between MSs view and the customers The products value is additive - one feature...

(c)David Overton 2006-23