DavidOverton.com
This site is my way to share my views and general business and IT information with you about Microsoft, IT solutions for ISVs, technologists and businesses, large and small.  

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  • SBS 2008 RC0 Public Preview

    From the official blog – the preview is now available for download After extensive development and private evaluation, I’m pleased to announce that a public preview of Windows Small Business Server 2008 RC0 is now available. Windows SBS 2008 is the next major release in the Windows Small Business Server product family, and it offers a wave of new features for technology consultants and small business owners. There are too many updates and changes to list in one post, but here are some highlights: A new setup and administrative experience that has been re-designed to make initial deployment and day-to-day management significantly easier Many new management features such as extensible monitoring reports, and tools to manage internet domain names, data folders, certificates and more A revamp of the Premium Edition to include both SQL Server 2008 Standard Edition technologies and a 2nd copy of Windows Server 2008 A new server backup wizard built on the Windows Server 2008 block-based backup technologies, which allows...
  • Get a makeover for your Office Live Site as well as a Dell Laptop and cash too!

    I just saw this over at https://microsoft.eprize.net/officelivesaveoursiteuk/index.tbapp and thought I would share. We are offering a makeover, £540 in cash and a Dell Laptop. If you have a site, or know someone who does, then forward this on to them. ttfn David Technorati Tags: Office Live , Small Business , Competition , Microsoft , Office Live Small Business
  • Pricing for SBS 2008 and Essential Business Server 2008 released (US FPP) and public beta for EBS, with public beta for SBS 2008 to follow

    My blog has been quiet recently – think of it as a the quiet before the storm (or I’ve been maxed around quarter and year end business, family and partner visits to the US). Anyway, this has crept up on me before I re-installed my server, so I thought I would just share the love. Microsoft Announces Public Preview and Pricing for Windows Essential Server Solutions Today Microsoft announced the following prices for the Windows Essential Server Solutions family: Windows Small Business Server 2008 Standard Edition software, including five CALs, $1,089 (U.S.); additional CALs $77 each (U.S.) Windows Small Business Server 2008 Premium Edition software, including five CALs, $1,899 (U.S.); additional CALs $189 each (U.S.) Windows Essential Business Server 2008 Standard Edition software, including five CALs, $5,472 (U.S.); additional CALs $81 each (U.S.) Windows Essential Business Server 2008 Premium Edition software, including five CALs, $7,163 (U.S.); additional CALs $195 each (U.S.) We also announced availability of...
  • How to sell Hosted CRM (CRM Online) in the UK and still retain your customers and a good profit – by working with Increase CRM

    [updated with contact details at 16:38] I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings they have for referral and resellers seem to be quite good to me. if you want the brochure on the subject, let me know, but here is the important piece for partners: What is the Referral Program? Partners in the Referral Program refer their customers to Increase CRM and we offer hosted Microsoft Dynamics CRM and support services directly to the customer. Typically, the partner will provide implementation consulting services and may choose to provide first and second line support. Referral Partner Commissions The Referral Program guarantees partners commissions from any customers referred to Increase CRM: Subscribers Commission 5-10 100% of the first month’s subscription fees 11-50 200% of the first month’s subscription...
  • Where will your customers be looking for solutions – will they stick to on premise, or will they move towards a S+S or SaaS solution not from you?

    I know the table above is really, really simple, but I wanted to start the ball rolling – I have been thinking about this for ages!! Let me explain the diagram. The horizontal axis signifies how much of a solution is hosted. An example of this might be Office Live or Hotmail, where almost all of the solution is hosted. We then have the “on premise” or on-site IT going vertically. For most people, this is solutions like SBS 2003. A typical S+S solution might be MS CRM Online which has online components, but also enables you to go off-web and use Outlook or one of the mobile clients when on the road. While many thought on-line would be the next best thing even the king of on-line, Google, have recently admitted that it would not always be the answer in the posting they made on April 1st. Steve Clayton did the leg work and checked this was not form of April fool too!! Even the NY Times is talking about it, which to me says it really is going mainstream - http://www.nytimes.com/idg/IDG_002570DE00740E180025742400363509...
  • Manchester SBS Group (Kick Off Meeting) - 27th March 2008 - be there to see how it all starts again - with Chris Parkes, Ceri Thomas and me

    Ceri Thomas is planning a new group in Manchester and Chris Parkes will be there to host things with him for the 1st meeting. I will also be there slightly later in the evening. Below is the mail sent out by Danny Ovens to SBSC members in the area, but all are welcome. Dear Partner New: Manchester SBS Groups (Kick Off Meeting) What is the purpose of the SBS User Group....? SBS User Groups are partner meetings, run by partner, for partners. They are an independent forum that enable partners to meet one another, share best practice, learn how to better engage with IT Vendors and also hear directly from Microsoft about our products and strategies. · Partner to partner networking – how can collaborating, learning what successes others have had, sharing problems and concerns or working as a group help your business · Connect with Vendors – The group can invite Microsoft and others to attend and present to your agenda...be heard! · Plugged in to Manchester Northwest activities – We’re increasing our engagement with...
  • Office Live Workspace is now available (in beta) for all - aka Windows SharePoint Services for all small businesses

    According to the site Workspaces (WSS for Office Live users) is now not quite out of beta, but still has a lot to offer: Anywhere Access Save 1000+ Microsoft Office documents in one place Access them from almost any computer with a Web browser No more flash drives or sending yourself documents via e-mail Learn more Share with Others Invite people to your workspace You control who can view, comment, and edit your documents Stop manually merging versions from multiple people Learn more Extend the Microsoft Office Experience Open and save files directly from Word, Excel, and PowerPoint Synchronize contact, task, and event lists with Outlook No need to learn a new program Learn more In terms of what is actually new: Public availability of Office Live Workspace beta at http://workspace.officelive.com with immediate access and no waitlist (English language version only) The easy way to save Office documents to/from the web Organise documents and projects online and work on them from almost any computer (full Firefox...
  • More ways to engage with customers using the Microsoft advertising campaigns

    [updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato-services.com/ ). You can get 200 post cards or 1,000 e-mails for free and then a low price for additional cards/ e-mails if required. The campaigns covered include: Business Productivity Customer Acquisition and Retention Security and Reliability Small Business PC Mr Busy This method of engaging is not new to the Small Business team and others have covered this before (eg Susanne here ), but it is worth re-highlighting this now as some of the campaigns have been renewed, so go back and visit the site!! ttfn David Technorati Tags: Microsoft , Marketing , Campaigns , Business Productivity , Customer Acquisition and Retention , Security and Reliability , Small Business PC , Mr Busy , Partner , SME , Small Business Server...
  • Bye Bye Jen Brinton, Hello Lisa and Chris for the UK SBSC and small business partners

    I saw this mail (I have been out the country) while I was away and thought I would share it with those of you. For those of you who don't know who Jen is, she was the person behind the SBSC programme in the UK and was part of the fighting force to get you things like Demo Showcase. Now strangely enough, Chris, some of you will have met - he is a great mate of mine, technical and also the hero of the Demo Showcase. He is known for getting passionate about technology and it being used correctly, so he is an ideal person to get to know! Anyway, here was the e-mail to SBSC members: New Faces as Microsoft Hi All I wanted update you all on some new faces at Microsoft who will be focused on the Small Business Specialist community as part of our continued focus to increase investment in this area. I would also like to take this chance to let you know that I am sad to have to say good-bye to you all! I have thoroughly enjoyed my time as SBSC programme manager and will miss working with you all, however I will be transitioning...
  • Action Pack - you now have to take an exam to qualify ... so do so!

    I suspect that you will have seen this everywhere before, but just in case, see below - notice that SBSC and Web Developers, designers and agencies get an even more valueable kit: Enhancing the value of Microsoft Action Pack Subscription In response to feedback from our partners, on 30 November 2007 we will unveil a new renewal and subscription procedure, as well as launch two new special edition kits. This is all part of our continual effort to enhance the value of the Microsoft Action Pack Subscription (MAPS), our quarterly toolkits of software and resources that help our Registered Partners stay competitive, meet their sales goals and grow their business. Essential courses and assessments Starting 30 November, new MAPS subscribers must take an online course and pass an assessment (with a score of 70% or higher). From 1 March 2008, those partners that would like to renew their subscription will also be required to take an online course and pass an assessment. Most courses run for an hour, while our straight...
  • Do you know who should be the British Small Business Champion 2008? If so, you might want to read this press release as it also carries a £10,000 prize

    My good friend Peter Scargill is the IT Chair at the FSB ( http://www.fsb.org.uk ) who have spent a good deal of time adopting Microsoft Technology. While looking at their recent press releases I noticed that they have the Small Business Champion 2008 competition running. FSB launches British Small Business Champions 2008 Date: Monday, November 12, 2007 Ref: PR 2007 83 FSB News Release PR/2007/83 Issue date: Monday 12 November 2007 FSB launches British Small Business Champions 2008 The Federation of Small Businesses (FSB) today launches British Small Business Champions 2008 (BSBC) to coincide with the start of Enterprise Week. BSBC is the only national awards scheme solely for small businesses. Entries are invited from thriving businesses that are well run and highly regarded by staff and customers. Businesses have to have been trading for at least five years at the time of entering and employ no more than fifty staff. Across the UK, six Area Champions will be chosen and these six businesses will go forward to...
  • The UK SBS Back to Basics Tour

    This will be the 1st one of these tours that I have not attended for four years. Sad times, however that doesn't mean that Mark, Sven and everyone else will not do an amazing job (in fact, to suggest otherwise would be incredibly arrogant of me). So come and see how they can help you sell more and solve more problems over the next 9 months before the end of "FY08" inside Microsoft. "FY09" is of course when SBS Cougar is due to ship, but more on that later on in "FY08"!!! SBS 'Back to Basics' New to selling Microsoft Small Business Server? Or looking for interesting ways to approach selling a Small Business Server solution to your customers? Our 'Back to Basics' seminars cover common configurations, building servers with SBS, and looking at Windows SharePoint Server as a great solution-based approach to SBS for your customers. Small Business Server OEM Pre-Installation Kit: 9am, 30 October Common Configurations with Small Business Server: 4pm, 30 October Windows...
  • Microsoft, web services, new business models and small business

    In the IT market the term "change is the only constant" has been around for years (well, certainly since I left ICL where change was not constant, but that was due to the contract that dictated that everything did not change, so fell behind). Note, this post is purely the ramblings from my mind, not a statement from Microsoft in an Official or Unofficial capacity We've seen big iron, then smaller systems, the rise of SMP, the reduction in IT hardware and software costs for solutions, the rise of Microsoft servers, client server, 3-tier, clustered computing, multi-core and now internet enabled computing. There is much more, of course, to come, but how we deliver IT to customers has changed too. Of course, this is all generalised and some people have always been at one end or the other, but general acceptance is always shifting - remember the ASP business model of the late 90's - dead, yet here it is again with Software as / plus service. The pricing of some services even appears to be £0, yet...
  • Why should a small business use Office 2007

    Once again I thought I would put pen to e-paper on the top reasons I give people to move to Office 2007. I don't think there are many businesses out there that use a PC and don't use some form of office productivity suite and while most use Microsoft Office XX (where XX could be 97, 2000, XP or 2003), some use other products that in my opinion just don't compare for a business that wants to look great and work efficiently. With Office offering a massive choice of products and features, these are the headlines I use when talking to people. For those with a version of Microsoft Office, but not 2007 More Professional and Impressive documents and materials Use Microsoft Publisher 2007 to build sales and marketing materials that look agency made, but are actually in-house work The updated Microsoft Word 2007 has many features to ensure your documents have a professional, consistent look and feel throughout the whole document conforming to your brand goals (no matter how big or small they might be). The...
  • How to find and use an Accounting template to use with Office Excel 2007 and then change it from US to UK currency, change the formatting of dates and drag lists (or Excel Tips and Tricks 1) - all in a Video presented with Silverlight

    The Video I have delivered a number of Vista and Office demos over my time, so I decided to record a number of them for others to borrow, use, learn from or anything else they choose. This video covers the following subjects in enough detail for people to hopefully understand what they need to know on how to use these features in Excel 2007 and apply them to all of the Office 2007 applications: Find a template and use it - I use an accounting template as it is based on Office 2003 and US based Change the currency cells from dollars to pounds using find and replace for formatting Change the date formatting from US to UK Dragging a list across a range of cells to give column a different month To see the Excel 2007 Video played using Silverlight (just try it) click here *. If you want to download it as a WMV file then head over to the new bCentral - the UK Small Business Center on MS.com - It is on this page as an Excel Accounting sample: * it will take a few moments to open if you have Silverlight installed and...
  • How to copy files to a DVD / CD, Use the recycle bin, Use previous versions for files and Use the built in Vista backup tools - all in a Video presented with Silverlight

    The Video I have delivered a number of Vista and Office demos over my time, so I decided to record a number of them for others to borrow, use, learn from or anything else they choose. This video covers the following subjects in enough detail for people to hopefully understand what they need to know on how to use these tools: Use of the recycle bin Use of shadow copies to undo changes to a document Use of the DVD writing tools to copy and update files on a DVD Use of the built in Vista Backup tools To see the Backup Video played using Silverlight (just try it) click here *. If you want to download it as a WMV file then head over to the new bCentral - the UK Small Business Center on MS.com - It should appear on this page soon. * it will take a few moments to open if you have Silverlight installed and require you to download Silverlight if you don't, but it is a 1MB download How I made it I simply ran through part of my normal demo talking as I went. When presenting to an audience it is easy to correct anything...
  • How to add a trade-in line item (i.e. give cash back to discount a deal) to BCM 2007

    Someone asked me how to do this and I discovered that you can't have a negative discount percentage, negative quantity or negative price. So this makes it impossible to do... well, no, but it is not quite as easy as we would like. To make it work you need to create a Product and Service csv file to import to make it work. Here are the step by step instructions on installing it and using it. Installing the trade-in items Go to the BCM menu and select the Product and Services menu item Press the import button at the bottom of the dialog to get the screen shown on the left Create a csv file on your desktop called tradein.csv (start / run "notepad %homepath%\tradein.csv") Copy and paste the text below into the text file and save Trade In (10000), Trade in, -10000 Trade In (1000), Trade in, -1000 Trade In (100), Trade in, -100 Trade In (10), Trade in, -10 Trade In (1), Trade in, -1 browse the csv file on your desktop and press import Job done Using the trade-in items in an opportunity Now we have these...
  • Worldwide Partner Conference - WPC in Denver - what I know so far - Dynamics CRM Live

    Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM - This could be huge - $44 per calendar month per user for Professional CRM and $59 for Enterprise edition (Professional Edition plus offline support)!!! Then, when you thought it was not so good for partners, look at the models: With the new Live service, partners in the Microsoft Dynamics CRM ecosystem will have new opportunities to deliver value to their customers and to drive revenue for their businesses by developing and deploying solutions across the three deployment options — Live, on-premise and partner-hosted models . For revenue in the new Live model, partners will be compensated on a recurring basis, not a one-time basis; each year they will receive 10 percent of the yearly Software as a Service (SaaS) subscription revenue for each customer for whom they are the partner of record. During 2008, a special incentive will allow partners to receive 15 percent of the SaaS subscription revenue for that year...
  • Worldwide Partner Conference - WPC in Denver - Small Business Symposium and more

    I'm not there, so can't tell you what they said, but I can point to others who have and point you to their blogs: WWPC PreDay Recap MAPS Training Requirement for MAPS WWPC Cougar WWPC Small Business Symposium WPC Small Biz Symposium Kicks Booty At the Small Business Symposium http://www.iqubed.biz/blog/2007/07/04/countdown-to-microsoft-wwpc-07/ ttfn David Technorati Tags: SBSC , WPC , Partner Conference
  • WPC Partner Conference in Denver - what is on and how to follow it even if you can't be there

    The Microsoft Worldwide Partner Conference is an amazing opportunity to understand what Microsoft is planning on doing for its partners over the next 12 months, what changes will be happening to our products, look Microsoft in the eye and ask your question and to build relationships with other partners and people inside Microsoft to benefit your business. Some of the speakers include UK Small Business partners, such as Susanne Dansey , Gareth Brown and Andy Trish . They represent two areas of the community and their own companies, Westcoast a Microsoft distributor aiming at the small business end of the partner market and thriving, now Gold Certified SBSC partners who two years ago were not on Microsoft's radar and have made being a SBSC partner a real benefit. In terms of what is on that is just for small business partners we had the Symposium yesterday. As to what was expected, here is the small business blog http://blogs.msdn.com/mssmallbiz/archive/2007/07/03/3677168.aspx Microsoft Worldwide Partner Conference...
  • David Overton moving on to pastures new

    With a tear in my eye the time has come for me to move my stick hut somewhere new. I have loved working in and with the small business community and with a set of awesome partners who can complain and nag, but normally with good cause and that are more willing to say thank-you and "good job" when the time is right. To you all I take my hat off for making me feel so welcome. As a legacy we now have SBSC up and running, partner groups that support themselves, a voice into Microsoft from the smaller end of the partner community and a better understanding of the motivations of both Microsoft and our partners. We also have a new level of engagement with customers. I wish I could take credit for all of this, but I am just a figurehead for a great team of people inside Microsoft. A nice chap called Mark in the OEM team will be helping to drive Cougar knowledge through the community when the time comes (no, this is not the time yet, trust me), SBSC has been supported by Jen as many of you would have seen from...
  • New Microsoft UK Small Business Blog and bye bye bCentral

    Well, we are in a new financial year and the small business team has undergone several changes. While internally things are being shaken around a bit (as every year - there should be more news soon on this), the web site bCentral is being moved and there is a new pretty cool blog to go visit. Much more business than my blog today. The new website should be up in a day or two and the blog is http://blogs.technet.com/smallbusiness/ . I will be contributing to it every so often, so expect some more here. ttfn David Technorati Tags: if you only read one post today , bCentral , Small Business
  • Vlad Mazek - "What is service management" and "how to avoid being hit by a truck when it is most inconvenient"

    I love Vlad's straight talking. If you get a chance read the whole of the blog entry Vlad Mazek - Vladville Blog » Blog Archive » Windows Server 2003 SP2 EEULA & CYA because as far as I am concerned he is preaching to the converted. I will stand by my view that Service Packs are tested as much as possible, but you need to do your own validation (see Who should test software and service packs - I think vendors,customers and partners - others thi ) to ensure that your application vendor is also happy to support their products on that service pack. If you only have MS products, check the release notes AND SUPPORT.MICROSOFT.COM as both may well have important information. I've extracted part of Vlads process to avoid a bloody head - read his post for more as people like Susan Bradley wishes she had :-) However, a part of me wonders just how heavy the rock was. You know, the one that he was under since Microsoft started releasing service packs. As painful as the above is to read, and as painful as this...
  • What can Microsoft do to help your business as a Microsoft Partner

    It is rare that I copy a MS web page directly, but the information in here is amazing and worth spreading the news on. I found the Microsoft Partner Drive Your Business web site and not only does it have the information below. It also has references like " Read How a Partner Maintains 100% Growth Year After Year ". If you have seen one or two of them, don't fret - look at all six options and tell me if even one of them was a nice surprise for you. Are you looking for ways to strengthen your business performance? Find out how partners in the Microsoft Partner Programme are outperforming 12 out of 14 industry benchmarks through market differentiation. Find Out the Partner Pathway to Business Performance Is your company as profitable as it could be? Take a comprehensive assessment that measures your business performance across key indicators, including profit margins and revenue growth. Get Your Customised Business Report Increase your market visibility, generate sales leads, and promote your business...
  • Sean Daniel on "Where's my next version of SBS?" - Cougar as was known

    I was browsing Vijay's blog and notices a link to Sean Daniel's blog discussing Cougar. While there are many details of Cougar still to be released and some I would imagine still to be decided, here are some of the most interesting things he said: There will be a migration too that will take you from your current SBS to Cougar on ANOTHER BOX. We are still working on this solution. The SBS Backup solution is being completely re-vamped. However, we have made the full switch, and the backup solution will no longer support backing up to tape. Using snapshot technology, the backups will be extremely quick using incrementals that can be scheduled as often as every 30 minutes. A copy of NTBackup will be able to extract files from the old SBS 2003 format, but no new data can be added. Cougar will need to be installed behind some kind of firewall and the single-NIC model will be the only mode. You must use a firewall in front of the SBS box, this can be a hardware router type item, or a software firewall such as...

(c)David Overton 2006-23